2,152 Reviews of Roseville Toyota - Service Center
Rear differential lock indicator light After diagnosis a sending unit switch was ordered to remedy. Wrong switch. Reordered. Wrong switch. Ordered again. Switch installed. Did not wor After diagnosis a sending unit switch was ordered to remedy. Wrong switch. Reordered. Wrong switch. Ordered again. Switch installed. Did not work. Mechanic installed in front differential by error. Chris worked diligently to make the experience as painless as possible with Murphy's Law abounding. More
Great customer Service Great Customer Service . They get me in and get me out with care. They understand what customer Service is , also advise if certain things are needed Great Customer Service . They get me in and get me out with care. They understand what customer Service is , also advise if certain things are needed More
Pleasant It was a pleasant experience. Plenty of wait room. Nice to have free wi fi while waiting and to be able to get work done. It was a pleasant experience. Plenty of wait room. Nice to have free wi fi while waiting and to be able to get work done. More
Couldn’t be better! Easy to access maintenance for my Highlander. Super knowledgeable, personable staff. Wouldn’t take my Toyota anywhere else! Thank you, Robin and Tony Easy to access maintenance for my Highlander. Super knowledgeable, personable staff. Wouldn’t take my Toyota anywhere else! Thank you, Robin and Tony for a seamless experience! More
Get it done in a hurry!!!! We brought our Tacoma in for one fix but was informed that it needed several other “fix’s”. They were able to complete all of what was needed in the s We brought our Tacoma in for one fix but was informed that it needed several other “fix’s”. They were able to complete all of what was needed in the same amount of time allotted for the original fix. Very impressive. More
Superior Service Rep Great Service!!! Service Rep: Adam Kucharek Service Consultant Wonderful to myself and wife! She had 3 problems she wanted fixed. Adam took care Great Service!!! Service Rep: Adam Kucharek Service Consultant Wonderful to myself and wife! She had 3 problems she wanted fixed. Adam took care of them all!!! Will definitely use Adam K from now on at Roseville Toyota Thank You Terry R Carlisle Roseville CA More
As always a pleasure to do business with you. They always do what they are going to due in a timely manner.the waiting area & the refreshment area are top notch. & the service is great . They always do what they are going to due in a timely manner.the waiting area & the refreshment area are top notch. & the service is great . More
Efficient and pleasant The service was scheduled at 4:20, I arrived early and even though Kyle was not sure I could be seen any earlier, I appreciated his not promising some The service was scheduled at 4:20, I arrived early and even though Kyle was not sure I could be seen any earlier, I appreciated his not promising something that could not be done. In the end I was out of there at 5:15. More
Excellent Airbag Recall Experience I’ve been putting off getting the airbags replaced because I thought it was going to be a total hassle, but Roseville Toyota surprisenly made it simpl I’ve been putting off getting the airbags replaced because I thought it was going to be a total hassle, but Roseville Toyota surprisenly made it simple and easy. I was quickly greeted and shown where the service desk was located. The service person assigned to me was ready and had the paperwork ready. All I had to do was sign for the recall repair and go. Roseville Toyota has a shuttle service, but I didn’t need it because I had arranged for a friend to pick me up. Paul Koontz was the service consultant I worked with. He was very friendly and responsive to all my questions. More
Routine service on our 2005 Camry Adam Kucharek was my service advisor and I've always found him (as well as Kyle and Shane) to be really responsive to customers' requirements both in Adam Kucharek was my service advisor and I've always found him (as well as Kyle and Shane) to be really responsive to customers' requirements both in in-person and E-Mail situations. They are superior representatives for Cole's team! Art Mattison More