2,152 Reviews of Roseville Toyota - Service Center
My Great experience at Toyota Paul Koontz Service Department. He is always very helpful in guiding me on what does need to be done. He is very knowledgeable. He always suggests th Paul Koontz Service Department. He is always very helpful in guiding me on what does need to be done. He is very knowledgeable. He always suggests the best time to get service. Never tries to sell me something my car doesn’t need. I wouldn’t go to any other. In fact I have driven from Lincoln and found it was his day off. So, I asked when he would be back at work and then arrived on that appointed day. More
Courtney is AWESOME!!! I will always bring my truck to Roseville Toyota and only work with Courtney. She is the best and her attention and attitude is always fantastic. Th I will always bring my truck to Roseville Toyota and only work with Courtney. She is the best and her attention and attitude is always fantastic. Thank you Court!!! More
Great experience Your service department is professional, friendly and efficient and that is why I keep bringing my vehicle back to you. Thank you for making this pr Your service department is professional, friendly and efficient and that is why I keep bringing my vehicle back to you. Thank you for making this process so easy. More
Great customer service from all employees yesterday The employees were very considerate and attentive. I am irritated that I brought my van in a few months ago because my son got my van out of park with The employees were very considerate and attentive. I am irritated that I brought my van in a few months ago because my son got my van out of park with no keys in the ignition!! At that time, Toyota wouldn't cover anything. Fast forward to a week ago, I get a recall notice for the very same thing I tried to get them to fix before!! So I don't know that I can recommend Toyota brand based on the higher ups refusing to cover a huge safety problem that I brought to their attention before it happened to be recalled. The employees were great, but they need to change their policy. Also I wish that when I had made the appointment, they would have told me it was going to take 6 hours. Even though that was an unpleasant surprise, the employees were very helpful in helping me make arrangements for the day. The shuttle service was a lifesaver. More
Excellent Service John provided outstanding customer service, answered all of my questions and made sure I got the best price for the service and parts I needed John provided outstanding customer service, answered all of my questions and made sure I got the best price for the service and parts I needed More
Courtney did a great job Thank you for your professionalism Courtney. I appreciate how you handled working with my daughter today when she brought in her Camry solara for serv Thank you for your professionalism Courtney. I appreciate how you handled working with my daughter today when she brought in her Camry solara for service. More
Regular maintenance Roseville Toyota Service dept is the reason I bought my 2017 Sienna there. 2001 I bought my previous Sienna and I had all of my service there for 16 y Roseville Toyota Service dept is the reason I bought my 2017 Sienna there. 2001 I bought my previous Sienna and I had all of my service there for 16 yrs. Chris and Shane are my favorite service advisors. The sales dept lacks integrity - our truck will be purchased in Auburn and serviced in Roseville. More
Happy 25-year Customer I bought my first car from Roseville Toyota in 1992. And I've purchased 4 other vehicles since. I wouldn't even think of going someplace else! I rec I bought my first car from Roseville Toyota in 1992. And I've purchased 4 other vehicles since. I wouldn't even think of going someplace else! I recommend them all the time. The folks at Roseville Toyota have always taken such good care of my car (and me!). There hasn't been a single person in any Department that has ever given me less than stellar service ever (sales, service, shuttle, cashier, rental, technician, you name it). And there are many times that they have gone way beyond what I expected. More
Fast friendly service. Chris was nice and explained everything to me. I usually go to Maita but Roseville has more openings. They got all of the work done quick with no trou Chris was nice and explained everything to me. I usually go to Maita but Roseville has more openings. They got all of the work done quick with no trouble at all. More
Absolutely wonderful The service department was very busy on the day my visit. It was nice to work with employees that looked happy to be at work. Mr. North did a great The service department was very busy on the day my visit. It was nice to work with employees that looked happy to be at work. Mr. North did a great job in the service area. Even the gentleman that gave me a ride back home was very pleasant. My vehicle was done in a short amount of time and the work was completed perfect. I will definitely visit the dealership from now on. More