Back

Roseville Toyota - Service Center

Roseville, CA

4.3
2,152 Reviews

2,152 Reviews of Roseville Toyota - Service Center

Sort by
February 05, 2018

Another Amazing Service I rented a Tacoma for a few days then realized that my Sienna needed work done. Although the service cost some money, the service advisors and staff w More

by KAREN.GUILLE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam-Service Advisor
February 05, 2018

Helpful Service Process was easy working with Steve to rectify my issue in conjunction with Toyota corporate. He liaised with the applicable agencies to get me the he More

by SANDSTAR23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Wenham
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 04, 2018

Battery One and one half hour for a battery RIDICULOUS I would like to think a corporation of your size would have a express service since a batter More

by WATSON.JOYCE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Paul Hernandez
Feb 09, 2018 -

Roseville Toyota responded

Thank you for providing us with your feedback. We apologize that you did not have a fully satisfactory experience at our dealership. Servicing your vehicle in a timely manner is a top priority for us. Unfortunately, it looks like we were not succesful in your case. We understand your experience didn't meet your expectations and hope you'll give us an opportunity in the future to change your opinion. Very Respectfully, Cole Anderson Service Manager

February 04, 2018

One hour for a tire rotation. Did not wash car. Overall dissatisfied every time. I canceled the extended warranty after 20k miles on carmy. And sjkipped the warranty with the new rav 4. Honda servic More

by calmel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Cannot remember.
February 04, 2018

Respectful, Courteous and Efficient Funny things happen with cars. Paul Koontz listened, considered possibilities and had the car thoroughly checked. No findings but my concerns are a More

by Martaylin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul S. Koontz
February 04, 2018

Just great and helpful I had traded in a 2016 4Runner for a new 2017 4Runner last July and purchased a lift kit, but due to some odd timing with a military deployment I was More

by 4Running
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Judy Cunningham, Sally O, Jeremy Kenny, Oleg Shchur, Denis Leskovets, Marissa Wittmann
February 04, 2018

Courtney is awesome! Courtney in the service department was awesome!! She knows her stuff and is highly efficient with any request or issue that I come to her for. More

by ANTHONY_DOBROSI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Courtney
February 04, 2018

It tok over 4 month to get our owners manual. We got great Service center kept brushing us off on things that needed to be done from the time we bought the car. From the girl on the phone telling me if the tin More

by RDHTRX
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Ortiz
February 04, 2018

Tire mainanence I went into Toyota because my tire had been leaking air a lot and Chris helped me with ease. Ended up replacing my tire and it couldn’t have gone any More

by ryantodrank
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 04, 2018

All stars Went in early morning to service vehicle with no appointment. Test drive a few vehicles while i was there. I got in and out within reasonable time f More

by LouMeNotE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shane Oneill
...
199
...