2,152 Reviews of Roseville Toyota - Service Center
Another Amazing Service I rented a Tacoma for a few days then realized that my Sienna needed work done. Although the service cost some money, the service advisors and staff w I rented a Tacoma for a few days then realized that my Sienna needed work done. Although the service cost some money, the service advisors and staff were amazing. I'm always treated well and feel this dealership has always been honest when it comes to services that are needed. More
Helpful Service Process was easy working with Steve to rectify my issue in conjunction with Toyota corporate. He liaised with the applicable agencies to get me the he Process was easy working with Steve to rectify my issue in conjunction with Toyota corporate. He liaised with the applicable agencies to get me the help I needed quickly with a good price on service overall More
Battery One and one half hour for a battery RIDICULOUS I would like to think a corporation of your size would have a express service since a batter One and one half hour for a battery RIDICULOUS I would like to think a corporation of your size would have a express service since a battery was all I needed. More
One hour for a tire rotation. Did not wash car. Overall dissatisfied every time. I canceled the extended warranty after 20k miles on carmy. And sjkipped the warranty with the new rav 4. Honda servic Overall dissatisfied every time. I canceled the extended warranty after 20k miles on carmy. And sjkipped the warranty with the new rav 4. Honda service department was so good. Perhaps toyta owners have not discovered the differencd. There must be some place for Toyota's. And I am going to look for it. No car wash. Guy who drove it too me could not tell. Vehicle has 5 k miles and has not been washed since purchase. If you can imagine the dirt on it... pretty blind.... just like their service. More
Respectful, Courteous and Efficient Funny things happen with cars. Paul Koontz listened, considered possibilities and had the car thoroughly checked. No findings but my concerns are a Funny things happen with cars. Paul Koontz listened, considered possibilities and had the car thoroughly checked. No findings but my concerns are allayed. Thanks, Paul! More
Just great and helpful I had traded in a 2016 4Runner for a new 2017 4Runner last July and purchased a lift kit, but due to some odd timing with a military deployment I was I had traded in a 2016 4Runner for a new 2017 4Runner last July and purchased a lift kit, but due to some odd timing with a military deployment I was unable to get my vehicle in and completed before I left ( I had one week before departure). They tried as best they could and we worked with their partners to try and get it in. Fast-forward six months to my return and the moment I walked in I was instantly recognized upon mentioning the event six months prior (Tuesday). My vehicle was turned in for the upgrade on Wednesday, I was given a rental and Friday afternoon I had my new vehicle taken care of. Sally worked very hard at assisting me and it is all appreciated from the Service pro's, the Rental desk, and the partner (Dealer Services International, DSI) they use for the lift upgrades (I have a 4Runner). I only wish I could remember the name of the Salesman who I originally spoke with to ensure he gets proper credit for assisting me. I am extremely happy with my experience here at Roseville, I have been dealing with them for two years now and will continue using them for all of my needs. More
Courtney is awesome! Courtney in the service department was awesome!! She knows her stuff and is highly efficient with any request or issue that I come to her for. Courtney in the service department was awesome!! She knows her stuff and is highly efficient with any request or issue that I come to her for. More
It tok over 4 month to get our owners manual. We got great Service center kept brushing us off on things that needed to be done from the time we bought the car. From the girl on the phone telling me if the tin Service center kept brushing us off on things that needed to be done from the time we bought the car. From the girl on the phone telling me if the tiny bit of glue showing was to be removed ur bumpervwould fall off...say what Untill. Mr. ORiz stepped in. Still laughing over that one and it makes a great story to tell...hahahaha More
Tire mainanence I went into Toyota because my tire had been leaking air a lot and Chris helped me with ease. Ended up replacing my tire and it couldn’t have gone any I went into Toyota because my tire had been leaking air a lot and Chris helped me with ease. Ended up replacing my tire and it couldn’t have gone any better. Thanks Chris! More
All stars Went in early morning to service vehicle with no appointment. Test drive a few vehicles while i was there. I got in and out within reasonable time f Went in early morning to service vehicle with no appointment. Test drive a few vehicles while i was there. I got in and out within reasonable time frames. Everyone was friendly and informative. Thank you for your support and have a nice day. More