Roseville Toyota - Service Center

I have to write something? Good communication from service advisor. As for this post service survey I am happy to help my advisor with a positive rating for great service howev Good communication from service advisor. As for this post service survey I am happy to help my advisor with a positive rating for great service however the 25 word minimum and requirement to write a text review is a deterrent to customer responses. More

I don’t mind driving 30 minutes to Roseville Toyota! Steve has great service. The morning I came in for a recall on my Prius’s parking brake, I was well taken care of. Everyone is a lot friendlier at 7am Steve has great service. The morning I came in for a recall on my Prius’s parking brake, I was well taken care of. Everyone is a lot friendlier at 7am compared to 4pm when I picked up my vehicle. The moods were different in the evening. My only complaint is having to pay for a rental when I had to make an appointment for a recall. Completely unfair! Steve was very empathetic and considerate, but I still had to pay. More

Very Good I came in on time for my appointment. I was told by Sean that he would try to get me out in an hour. My car was done in one hour. I came in on time for my appointment. I was told by Sean that he would try to get me out in an hour. My car was done in one hour. More

Very convenient. It was a very nice experience and they were very quick. Everyone was so courteous and knowledgeable and I feel like they went out of their way to make It was a very nice experience and they were very quick. Everyone was so courteous and knowledgeable and I feel like they went out of their way to make me comfortable. More

Oil Change with a water pump replacement The rental car turn in could have been done better. The process took to long. The rental car was dirty on the inside and outside when I picked it up. The rental car turn in could have been done better. The process took to long. The rental car was dirty on the inside and outside when I picked it up. When I turned it in I was asked to clean the rental car out or pay the $150. I have rented several vehicles before. More

Lease service Always great. We never have any issues with our lease maintenance and we feel confident in bringing the truck in to Roseville Toyota for service only. Always great. We never have any issues with our lease maintenance and we feel confident in bringing the truck in to Roseville Toyota for service only. More

Amazing When I went into Roseville Toyota, I was treated so well by the service department. They’re professional and amazing. I would recommend them. Thanks When I went into Roseville Toyota, I was treated so well by the service department. They’re professional and amazing. I would recommend them. Thanks More

Quick, expert service Mixup on date; I changed appt, told it was changed. Showed up on new date, time; was told I was on wrong day ( not true! ), BUT THEY PUT ME INTO Derek Mixup on date; I changed appt, told it was changed. Showed up on new date, time; was told I was on wrong day ( not true! ), BUT THEY PUT ME INTO Derek’s schedule. Was seen then and there! Was told on phone by receptionist would be 4-6 hours ... ended up only 1.5 -2 hours. So didn’t need shuttle; got 60 k service done in 1.5 hours! Delightfully pleased! Plus caught up on some work & free coffee in the wait ! Way to go , Roseville Toyota ! More

outstanding Great setvice as always. Very professional.On time Convenent Very clean restrooms and location. Friendly clean workers nice facility Prompt Qu Great setvice as always. Very professional.On time Convenent Very clean restrooms and location. Friendly clean workers nice facility Prompt Quick but tjrough service and. More

Very satisfied I took my 2014 Toyota Corolla for a regular maintenance and a concern about my passenger door not locking with the remote. Sean let me know it would b I took my 2014 Toyota Corolla for a regular maintenance and a concern about my passenger door not locking with the remote. Sean let me know it would be about an hour to give me an update. He made sure to call and let me know they were replacing a part free of charge because my extended warranty would cover it. The whole team did an amazing job of having my car ready in a timely manner. Thank you Sean and Toyota Service Team. More