2,152 Reviews of Roseville Toyota - Service Center
2016 tundra bumper recall Kept my appointment they directed me to Paul to complete the service. He followed thurogh the service details with my recall on my 2016 tundra . I wa Kept my appointment they directed me to Paul to complete the service. He followed thurogh the service details with my recall on my 2016 tundra . I was please with his up most service advisor professionalism . Thanks Paul! More
Service I've taken my car up to this dealership for over 7 years now. I am very picky about who works with me and my car. I have only had two guys at your dea I've taken my car up to this dealership for over 7 years now. I am very picky about who works with me and my car. I have only had two guys at your dealership that I like working with and I trust completely with my car. One of them being Adam. He is always helpful, always takes the time to go through everything with me about my car and if I have something I can't figure out he'll even get in the car to try to figure out what it is before sending it to service. I appreciate the help and advice he gave me when my insurance totaled my car and appreciate his help throughout these past few years. If I send somebody to Toyota for service I recommend him every time. More
Overall experience was good. Paul is always helpful when I work with him. Two reasons for good and not excellent. I didn’t get an update call on the second day and when I tried t Paul is always helpful when I work with him. Two reasons for good and not excellent. I didn’t get an update call on the second day and when I tried to retrieve my truck the person who I gave my paperwork to - didn’t give my key to a “runner” to bring it to me. Another person noticed I had been there awhile and found my key in the cabinet. More
Mirai Service Shane was very professional and helpful. I enjoyed working with him. Unfortunately, the one item I requested did not get replaced, which was a flat ti Shane was very professional and helpful. I enjoyed working with him. Unfortunately, the one item I requested did not get replaced, which was a flat tire product replacement. More
Service department appointment I was really probably from my appointment. Horalens her to Splaine what would be done in the time it would take to do it. He was very friendly and he I was really probably from my appointment. Horalens her to Splaine what would be done in the time it would take to do it. He was very friendly and helpful in addition to offering me a cuppa coffee while I waited. The vehicle is done properly he took care of the payment for me at his workstation and the car was delivered to me. . A car wash was a pleasant surprise. I've never been anywhere else I have my car serviced what is it Roseville Toyota More
Service of Prius V Service was timely and of good quality. The car was finished in a timely fashion and I was fully informed of what was done and what might be needed in Service was timely and of good quality. The car was finished in a timely fashion and I was fully informed of what was done and what might be needed in the future. More
Great service Great dealership from sales to service. I’m always able to make appointments that fit my schedule and am able to leave in a timely manner. Definitely Great dealership from sales to service. I’m always able to make appointments that fit my schedule and am able to leave in a timely manner. Definitely recommend this location! More
Unexpectedly great!!!! Came in with low tire pressure in what I later learned were all 4 tires. Was quickly taken care of. Had a cup of coffee and the job was completed Came in with low tire pressure in what I later learned were all 4 tires. Was quickly taken care of. Had a cup of coffee and the job was completed in less than 30 minutes. Quick and easy..... More
First service Brought new car in for first service. Very delightful service advisor, Lacey Brown, made the process very easy, went over covered services and schedul Brought new car in for first service. Very delightful service advisor, Lacey Brown, made the process very easy, went over covered services and scheduled next appointment. In and out in one hour, just as promised. More
I have to write something? Good communication from service advisor. As for this post service survey I am happy to help my advisor with a positive rating for great service howev Good communication from service advisor. As for this post service survey I am happy to help my advisor with a positive rating for great service however the 25 word minimum and requirement to write a text review is a deterrent to customer responses. More