Roseville Toyota - Service Center

Bad customer service Once again, I had to wait too long for an oil change. This time, it took more than three hours, and I have no way of knowing that the oil Change even Once again, I had to wait too long for an oil change. This time, it took more than three hours, and I have no way of knowing that the oil Change even happened. Like last time, I was asked if I wanted my car washed. Like last time, I said yes; and like last time, it did not happen! Why bother asking? The young kids need more adult supervision. The only positive thing was the young man who did the paperwork. He was very nice and professional. More

awesome place for service The service advisers here are communicative and helpful and facilities are very clean and a lovely atmosphere. Going here makes what would normally be The service advisers here are communicative and helpful and facilities are very clean and a lovely atmosphere. Going here makes what would normally be a pain in the butt to deal with a pleasant experience. i bought my car here as well and they always take care of it and give a free carwas as well as free coffee in the lobby while i wait. More

Doesn’t get better than boring Easy to make online appointment with my regular service manager for 7am. Manager found a discount coupon which reduced regular maintenance cost $10. Easy to make online appointment with my regular service manager for 7am. Manager found a discount coupon which reduced regular maintenance cost $10. I was out by 8:30. Inspection resulted in two recommendations for larger repair items (125,000 on vehicle). I’ll wait for one of the periodic discount coupons and schedule this work then. It doesn’t get better than boring. More

Service Friendly, quick, and up to the point communication by Cory. He provided me with information and let me decide what needs to be done. Keep up the good Friendly, quick, and up to the point communication by Cory. He provided me with information and let me decide what needs to be done. Keep up the good work Cory! More

Came in because my car was having trouble I came in because my front left power window wasn't working and wouldn't go up. They ran a diagnostic and found out that the front left motor wasn't w I came in because my front left power window wasn't working and wouldn't go up. They ran a diagnostic and found out that the front left motor wasn't working and front window run was also damaged. They also found that my front left door handle was loose and ended up breaking. Had all 3 services done the following week. Everything went well with no issues and great customer service. Thank you. More

Front brake caliper I had a brake job completed in early January and had to return vehicle for a noise in the right front caliper. I was told a rock had gotten between th I had a brake job completed in early January and had to return vehicle for a noise in the right front caliper. I was told a rock had gotten between the brake pad and the caliper. I questioned the diagnosis and was told rocks in the caliper was a common everyday occurrence. If that is the case I would think Toyota would design some type of shield considering this vehicle is Never driven off highway. While I find that very concerning the rotor was turned without charge and the problem resolved. More

2016 Prius Service We have owned 5 Toyota’s over the years and have enjoyed the sales and service at Roseville Toyota. This last 15k service was orderly and fast. My hus We have owned 5 Toyota’s over the years and have enjoyed the sales and service at Roseville Toyota. This last 15k service was orderly and fast. My husband and I were shuttled to a restaurant for a late lunch and by the time we finished eating, a quick call to Ray (wonderful conversationalist) to pick us up and within 10min we were heading back to pick up our Prius. Excellent service. Thanks. More

65000 Service & More It was easy to schedule the routine maintenance, drop off was quick. My advisor Paul was super professional and friendly. He went the extra mile to e It was easy to schedule the routine maintenance, drop off was quick. My advisor Paul was super professional and friendly. He went the extra mile to ensure what what’s going on with my vehicle. More

Fast and thorough Have taken my car in for maintaince for many years. Always satisfied with service and staff. Waiting area clean and appreciate complementary coffee. T Have taken my car in for maintaince for many years. Always satisfied with service and staff. Waiting area clean and appreciate complementary coffee. Thank you More

Amazing Service I will most definitely be returning for more services. Thank you Chris and the service department great communication and follow up keep up the good I will most definitely be returning for more services. Thank you Chris and the service department great communication and follow up keep up the good work. More