2,152 Reviews of Roseville Toyota - Service Center
Excellent customer service Zab Gonzales, has been my service advisor- very helpful and friendly. Updates me with status of car Through the day, explains things in great detail Zab Gonzales, has been my service advisor- very helpful and friendly. Updates me with status of car Through the day, explains things in great detail. It helps since I don’t know anything about cars More
Charged a different price than before I usually get the oil changed for our two cars at Toyota. My wife went to take care of it this time. She was charged about $40 more for the same servi I usually get the oil changed for our two cars at Toyota. My wife went to take care of it this time. She was charged about $40 more for the same service we have had on the same car in the past. I compared the service log to the others were have saved. My wife feels like she was taken advantage of because she is a woman. More
Good experience I was in for routine service and the experience met my expectations for quality of work, completion time and charges. There is a nice cafe area to han I was in for routine service and the experience met my expectations for quality of work, completion time and charges. There is a nice cafe area to hang out in while you wait, if you wish to not ride the shuttle or arrange a ride home. More
Why Are We A Toyota Family? Why are we at Toyota family? The product is solid and reliable, but so are many others right? The difference is at Toyota, especially, Roseville Toyo Why are we at Toyota family? The product is solid and reliable, but so are many others right? The difference is at Toyota, especially, Roseville Toyota, whenever we require specialized customer service, Roseville Toyota comes through with flying colours! From meeting or beating local coupons, to dealing with rare recall issues, scheduling and basic services, we couldn't be more pleased. More
Very friendly and accommodating Steve was very friendly and informative. Made it a very pleasant experience. I will be back for sure. He let me know what was going on and kept me Steve was very friendly and informative. Made it a very pleasant experience. I will be back for sure. He let me know what was going on and kept me updated. I did not know they had a car service that could take me home for the time my car was going to be worked on so that was a very pleasant surprise. More
Awsome I will only deal with Michael North to service my need for my Toyotas. He is friendly professional and goes over and above. Michael spoke to me about I will only deal with Michael North to service my need for my Toyotas. He is friendly professional and goes over and above. Michael spoke to me about a service plan last year. I didn't buy it then when came in for my service this time he didn't bring it up I did. He was so through that I decided to go with the plan for my future service needs. Even though the work I was having g done was free. Thank you More
Always very professional & fair plus quality service. The service has always been friendly, professional, fair & of good quality. We have been having our Prius serviced here for about five years. Additi The service has always been friendly, professional, fair & of good quality. We have been having our Prius serviced here for about five years. Additionally my wife loves the free popcorn. More
Head unit replacement Kyle S was my tech and was amazing. His follow through on warranty approval, his status updates, his overall customer service was impeccable and I hop Kyle S was my tech and was amazing. His follow through on warranty approval, his status updates, his overall customer service was impeccable and I hope he is our service advisor each time in our future. More
Wonderful experience Great service and great people I would highly recommend this dealership. Everyone that I have interacted with was wonderful . I would be happy to come Great service and great people I would highly recommend this dealership. Everyone that I have interacted with was wonderful . I would be happy to come back to the service department with any car issue I have and know it will be fixed! More
Came in for an oil change. Courtney was very friendly and through. She made spending money on the maintainance of your vehicle not so bad after all. Thank you for your attention Courtney was very friendly and through. She made spending money on the maintainance of your vehicle not so bad after all. Thank you for your attention and care. More