Roseville Toyota - Service Center

Excellent service by Mike my tech Excellent service by Mike and everyone at Service...from the manager of at Rental to Cole Andersona who called me back . Super service getting me a Excellent service by Mike and everyone at Service...from the manager of at Rental to Cole Andersona who called me back . Super service getting me a loaner car which was a new Camry...= awesome More

Service I only bring my truck into Roseville and I only deal with Chris Martinez and Shane, they take care of their customers. Truck is always done on time an I only bring my truck into Roseville and I only deal with Chris Martinez and Shane, they take care of their customers. Truck is always done on time and done right. More

Work well done. I had a Bluetooth failure and when I came in a few days before with a referral from my regular mechanic. I was at your facility a couple days ago & I had a Bluetooth failure and when I came in a few days before with a referral from my regular mechanic. I was at your facility a couple days ago & you folks recommended you verify it was a correct diagnosis - bluetooth not working - and they wanted to verify it was a correct diagnosis since it is so expensive. More

Lacey Brown excellent service Lacey, Answered all of my questions and concerns about the work that needed to be done on my Toyota Highlander. I will ask again for her in the fut Lacey, Answered all of my questions and concerns about the work that needed to be done on my Toyota Highlander. I will ask again for her in the future when I get my car serviced. More

TOP OF LINE CUSTOMER SERVICE From the moment I walked into the Roseville Toyota dealership (09/02/2017) until yesterday, I have always been treated with respect and made to feel p From the moment I walked into the Roseville Toyota dealership (09/02/2017) until yesterday, I have always been treated with respect and made to feel part of the Roseville Toyota family. On Monday, February 12, 2018, I brought my Toyota Tacoma in to be serviced. I had a couple things to be done to my truck. My service advisor, Lacy Brown, kept me updated each step of the way. She always explained things in simple terms and made sure that I understood everything that was being done. While, I was waiting in the Customer Service area (near the receptionist) for my truck to be done, I had problem with my EMAIL. Jessica came out an greeted me. She was able to provide me with a phone number. Jessica waited there until my issue was resolved. It is a rarity these days in our busy day to day tasks that a big business such as Roseville Toyota, takes the time and care to see things all the way thru. I not only want to give praise to Jessica, but also to the Roseville Toyota dealership for training their employees the old fashioned way of doing business. You know this goes a very long way in keeping me a satisfied customer. Keep up the great work. Also, I had a couple finance questions regarding upgrading my Service Maintenance agreement. Richard Fabela of the Finance Department greeted me and explained all the details involved. He put my mind to ease stating, that I had time to think about what I intended to do. More

Airbag replacement. Kyle was very professional and informative. My car was even finished ahead of schedule. Thank you so much for your help! I appreciate it very much! Kyle was very professional and informative. My car was even finished ahead of schedule. Thank you so much for your help! I appreciate it very much! More

service above average service diagnosed in a timely manner part not available until next day called when finished. Completed when promised. service advisor wa above average service diagnosed in a timely manner part not available until next day called when finished. Completed when promised. service advisor was very helpful More

Servie to my Daughter's RAV Chris Martinez and his partner Derek did a great job helping my Daughter get her RAV repaired. We were in a hurry because we were preparing to attend Chris Martinez and his partner Derek did a great job helping my Daughter get her RAV repaired. We were in a hurry because we were preparing to attend a family funeral. Chris and Derek got my daughter's RAV repaired and out of there in no time !!! Thanks Guys !!! More

We take all our Toyota's to JL Sullivan's for service. Fully trust your dealership as you have been proven to be Honest and fair when servicing our Cars/Trucks. Been dealing with you all over 15 years. Fully trust your dealership as you have been proven to be Honest and fair when servicing our Cars/Trucks. Been dealing with you all over 15 years. More

Great and fast service Staff is always friendly - EVERYONE - check in is very quick and I was on my way to work. The quality of service is great. Thanks Staff is always friendly - EVERYONE - check in is very quick and I was on my way to work. The quality of service is great. Thanks More