Roseville Toyota - Service Center

Roseville Toyota's Outstanding Service Roseville Toyota reached out to me and agreed to replace the door panel at no cost to me. I am very impressed by their willingness to work with me re Roseville Toyota reached out to me and agreed to replace the door panel at no cost to me. I am very impressed by their willingness to work with me regarding my 2018 Camary. After this positive experience, I would certainly return to do business with them again as well as recommend them to someone else. Roseville Toyota has demonstrated their willingness to take care of their customers and have restored my trust in them, feeling that they actually do respect my decision to buy my Camary from them. Bravo Roseville Toyota. Our Camary has a small cut in the vinyl on the top of the front passenger door panel. This cut was already there when we first bought the car. I failed to call the complaint in right away. I mentioned this when I had the car in for service last week, but was told that it would not be covered by Roseville Toyota because I didn't call it in right away after purchase and all records of inspection before delivery didn't indicate the cut. We took possession of the car after dark when we bought it, which means that we didn't immediately notice it and RosevilleToyota's staff that checked our Camary for problems probably missed it also. I still feel, for the price we paid for our Camary and the very large down payment from us at purchase, that Roseville Toyota should cover the door panel's replacement with no cost to me. I am disappointed that the door panel isn't being covered by Roseville Toyota for the above reasons. This makes me question if I would do business with Roseville Toyota in the future or recommend them to someone else. I still would like Roseville Toyota to cover this door panel's replacement at no cost to me. For the money we paid in down payment, Roseville Toyota would still make money off the sale. I feel that Roseville Toyota doesn't respect my decision to purchase our Camary from Roseville Toyota rather than another Toyota dealer. More

A good experience Conner Eagan was extremely helpful and he saved me money in my repairs. They will work with you. I'd recommend this service center to anyone. Conner Eagan was extremely helpful and he saved me money in my repairs. They will work with you. I'd recommend this service center to anyone. More

TOYOTA MIRAI MASTERS TOYOTA is great. Their expert Mirai knowledge and innovative customer contact process make managing our Mirai Fleet too easy. Chris Martinez is our Mi TOYOTA is great. Their expert Mirai knowledge and innovative customer contact process make managing our Mirai Fleet too easy. Chris Martinez is our Mirai Roseville Shop Contact. He is very prompt and always makes himself available. On a recent visit, one of our Mirai experienced a critical repair of the Fuel cells. This was a first time incident for both Toyota and me and was successful due to Chris’ creative coordination skills and comprehensive communication throughout the entire process. I am grateful for having him as part of our FCV Fleet team. More

Good work and efficiant I have always had a good experience here. The service checks are always thorough and I have never waited more than an hour. The cafe has many choice I have always had a good experience here. The service checks are always thorough and I have never waited more than an hour. The cafe has many choices of complementary beverages and the popcorn is addicting. My last service was completed in only 45 minutes. More

JACK LYONS, RT's favorite client, is immensely pleased ! Re my FIVE * rating, I have to award the top rating; it's regrettable that I cannot show a GALAXY of stars. This most recent trip was my third, and Re my FIVE * rating, I have to award the top rating; it's regrettable that I cannot show a GALAXY of stars. This most recent trip was my third, and it shall not be my last, oooooh no. ALEXANDER was the service rep. Note the capitals. I have to use cap's because the man reminds me of MMEEEE: He is a total superstar. In fairness to Alex's coworkers, ALL of the team at RT is comprised of sensational people. When I rendezvoused with Alex at the cashier's spot, a lady named Kristina handled some of the paperwork, and tho' she said little, I could tell that she, too, was a most outstanding representative of a truly outstanding corporation. And, this lady, Kristina, had a dulcet smile that could illuminate a sizable city. In closing, my profound thanks to the estimable manager, Sir Cole. He is such a complete gentleman that he brings to mind a muuuuch younger ME. Hey, keep up the good work, RT. As I said in a recent speech at the UN, Rock ON. Yours, the unforgettable and amazing JACK LYONS, TTP4W adventurer / actor / husband of the decade / stunning wit and writer / world's authority of all subjects / babe More

Oil Change and Tire Rotation Other than having to wait in line for about 15 minutes even with an appointment, everything was good. Cameron took care of looking over my car and tak Other than having to wait in line for about 15 minutes even with an appointment, everything was good. Cameron took care of looking over my car and taking me to Adam Kucharek, the Service Consultant. Everything was done in an efficient manner and I was out the door in an hour. I was advised of the fact that my battery was weak and would need to be replaced. I replied that I would have my son-in-law handle it for me.. More

Roseville Toyota the best I bought my Camry from Roseville Toyota many years ago. I moved last year to the bay area and for any service, I drive back to Roseville Toyota. They I bought my Camry from Roseville Toyota many years ago. I moved last year to the bay area and for any service, I drive back to Roseville Toyota. They are the best, they don't try to sell you anything you do not need, they take excellent care of the cars in their service. More

Service Experience You have come a long way w/ your service department indeed. I enjoyed the friendliness & timely work of your staff. Keep up the good work. You have come a long way w/ your service department indeed. I enjoyed the friendliness & timely work of your staff. Keep up the good work. More

service Always a good experience. Lets see, twenty five word Minimum. Lacey Brown, "not listed" was very friendly and helpful also. There, that's twenty five. Always a good experience. Lets see, twenty five word Minimum. Lacey Brown, "not listed" was very friendly and helpful also. There, that's twenty five. Gary More

Great customer service. Very nice employee and my car was done ahead of stated time. Lacy was very nice and professional. I liked the free soda while I was waiting. Very nice employee and my car was done ahead of stated time. Lacy was very nice and professional. I liked the free soda while I was waiting. More