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2,152 Reviews of Roseville Toyota - Service Center
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March 04, 2018
awesome service They are aways awesome, service and parts. They take care of you like family. I have tried other dealers and keep coming back. They need a bigger plac They are aways awesome, service and parts. They take care of you like family. I have tried other dealers and keep coming back. They need a bigger place. More
by MR.JLEAL
Verified Customer
March 04, 2018
Horrible experience- dealer not trustworthy Have been going to the dealership with clicking in the dashboard. Last week, I was promised that they will remove the dashboard and felt the gaps to e Have been going to the dealership with clicking in the dashboard. Last week, I was promised that they will remove the dashboard and felt the gaps to elementary the noise. However, what was promised was not delivered. The dealership still spent time trying to duplicate the issue even though the issue was already duplicated. Have been battling this issue for more than a year now. The dealership does not seem to take any ownership. So, the dealership not trustworthy. Not happy with my experience at all. More
by Radhika majhail
Employees Worked With
Mike ortiez, Paul Hernandez
March 04, 2018
Bad service Where to start. Prices were misquoted, my service person wasn’t at his desk both times and when he finally came back to his desk he reeked of cigaret Where to start. Prices were misquoted, my service person wasn’t at his desk both times and when he finally came back to his desk he reeked of cigarettes. More
by ANTHONY_DOBROSI
Employees Worked With
Paul Hernandez
March 04, 2018
My rav 4 check ups My service there is always done in a timely manner. I was just in for an oil chg n tire rotation. Been going there for about 20 yrs. My service there is always done in a timely manner. I was just in for an oil chg n tire rotation. Been going there for about 20 yrs. More
by kristi68mustang
Employees Worked With
March 04, 2018
Great service, but costly. Hi. Great service, great people, but costly! Also had to wait a long time even with an appointment to see what the issue was... I don't think that Hi. Great service, great people, but costly! Also had to wait a long time even with an appointment to see what the issue was... I don't think that was right. More
by rick.co
Employees Worked With
think his name was Adam
March 04, 2018
Getting a straight forward answer to services needed I brought my 99 Camry that I bought from Roseville Toyota (RT) 19 years ago because the engine warning light came on and would not go off. Chris Mart I brought my 99 Camry that I bought from Roseville Toyota (RT) 19 years ago because the engine warning light came on and would not go off. Chris Martinez, the advisor I have been working with since Heath Gsell left, had a diagnostic test done that indicated that a sensor and hose were bad. He advised me of the problem and the plus and minuses of the situation. It wasn't a hard sell or dire consequences presentation; it was just factual and I need to deceide what and when to do about it. I really, really much appreciate it when someone like an advisor is up front and is honest and direct with me; it builds trust and faith in what that person says which is very important. Chis Martinez fits that description to a tee and is why I've been with RT since the beginning. I have to admit I was concerned when Heath left; he left a big void to fill. Chris has done it! Whoever does the advisor hiring at RT definitely knows what they are doing. - Pete Araldi More
by kotysdad
Employees Worked With
Other Employees :
I'd like to recognize the greeters who check you in, the runners who fetch your car, and the vehicle release staff who call up to get the car out. They are friendly and polite and do a good job too.
March 03, 2018
Service campaign and oil change They were very accommodating and were able to squeeze me in on a Sunday late in the day. They went above and beyond from start to finish. They were very accommodating and were able to squeeze me in on a Sunday late in the day. They went above and beyond from start to finish. More
by cracolici2000
Employees Worked With
Conor Egan
March 03, 2018
The Best As always, the best service , I have been a customer of Roseville Toyota ,for many years and will be for many more . I recommend to all my friends . As always, the best service , I have been a customer of Roseville Toyota ,for many years and will be for many more . I recommend to all my friends . More
by JCHARALAMBOUS3
Employees Worked With
Shane Oneill
March 03, 2018
First visit After multiple negative experiences at another local dealership I decided to try service at Roseville Toyota. While my travel time was a little more, After multiple negative experiences at another local dealership I decided to try service at Roseville Toyota. While my travel time was a little more, the service time was less than half!! I was greeted promptly and taken to a service advisor. Upon finding out it was my first visit he gave me a tour of the facility and introduced me to the service manager. After checking in was complete, we were told with our service paperwork we could receive a free beverage from their cafe. We went to the cafe, got our drinks and free popcorn and before we finished I got the call saying my car was done!! Wow! The other dealership I have visited took 2-3 times that!! Vehicle pick up was quick and easy and we were on our way!! More
by DIMO66
Employees Worked With
March 03, 2018
Excellent Professional Service Excellent Service. My wait time was much better than expected. I even had time to browse the lot for potential future car buying. I always purchase To Excellent Service. My wait time was much better than expected. I even had time to browse the lot for potential future car buying. I always purchase Toyota. More
by edwin.carlson
Employees Worked With
Shane Oneill
