2,152 Reviews of Roseville Toyota - Service Center
Great Service I have all my Toyota services performed at Roseville Toyota and I have never been disappointed. I will continue to have all my Toyota vehicles mainta I have all my Toyota services performed at Roseville Toyota and I have never been disappointed. I will continue to have all my Toyota vehicles maintained by Roseville Toyota. More
Service I had to take in my Rab for for service. And had them check out some noise. I only like to go see Kyle or one of his teammates because they always tak I had to take in my Rab for for service. And had them check out some noise. I only like to go see Kyle or one of his teammates because they always take good care of me. Thank you Paula Barkley More
Every oil change I wait hours I love the quality of service R.T gives, but I am tired of waiting hours for my oil changes. I own a Chevy and take it into the dealer who I purchased I love the quality of service R.T gives, but I am tired of waiting hours for my oil changes. I own a Chevy and take it into the dealer who I purchased from because I’m loyal. When I schedule appointments you would think that they would end up getting the right air filter, oil from Chevy. Etc so I always get told hey we are waiting for this or that and there is just a lack of communication problem. I’m starting to think maybe I should take my business elsewhere. I have purchased my last car from R.T and loved the service there. Pretty disappointed 😔 A couple weeks ago I scheduled my service for a weekday and she told me and sent me an email confirming the appointment. The next day she calls and said that my appointment was the next day while confirming the appt. I said no I have an email you told me it was today. The lack of communication from the scheduling department to the service department is just insane. More
Bought a 2015 sienna 5 months ago Went for recall and oil change. Had to pay for new battery and to update the entertainment center since it was rebooting all the time. Doesn't ma Went for recall and oil change. Had to pay for new battery and to update the entertainment center since it was rebooting all the time. Doesn't make since that it is not covered by warranty. More
Second opinion. I needed a second opinion on a botched repair job. I met with Jon Pepper. He had the mechanic actually test drive my vehicle with me so the mechanic w I needed a second opinion on a botched repair job. I met with Jon Pepper. He had the mechanic actually test drive my vehicle with me so the mechanic would have a clear understanding if the problem. That proved to be very helpful and comforting to me considering all I had been through. I especially liked how when they spoke about Toyota they both used the word ‘WE’ when they were speaking about Toyota engines from the 90’s. They really take ownership of the Toyota name and exemplified that by the excellent service I received. They found the problem on first look, not the fourth, like previous shop. More
Pleasant experience Our Service Advisor is always very thorough and keeps me in the loop the entire time our vehicle is in for servicing. I really appreciate that! Our Service Advisor is always very thorough and keeps me in the loop the entire time our vehicle is in for servicing. I really appreciate that! More
They are honest and efficient Never had these folks try to overcharge or get me to over commit like some other places. They perform the job on the same day typically and get my car Never had these folks try to overcharge or get me to over commit like some other places. They perform the job on the same day typically and get my car back quickly. More reasons to buy a Toyota if the service team is friendly, helpful and not sketchy. Maybe I've had bad experiences at other places but this one is great. More
Excellent service, results driven, great customer service. I've been a customer there for years, and can say I'm treated like family. Every one I have dealt with takes good care of my car, and delivers on tim I've been a customer there for years, and can say I'm treated like family. Every one I have dealt with takes good care of my car, and delivers on time, or early. Last service, I met Kyle, and he took care of everything for me. Michael is great too, and also customer orientated. Cole and I have known each other since the beginning. Even when they deliver the bad news of how much your parts and labor will be, they explain it well, and helps you justify the cost. Always have had great service! More
One hour for a tire rotation. Did not wash car. Before picking up my vehicle .. i aajed to make sure it was run through the wash. When delivering my car.. the guy said he could not tell it was not w Before picking up my vehicle .. i aajed to make sure it was run through the wash. When delivering my car.. the guy said he could not tell it was not washed and looked likss it was because the mirror was flipped in. My vehicle has visible mud on it. It has not been washed since purchase. Service is always less than average. More
Bad and bad Service provider tried to tell me that transmission fluid cannot be checked. Ha,Ha,Ha. Total xx. I used to be auto mechanic for 12 years. I was laug Service provider tried to tell me that transmission fluid cannot be checked. Ha,Ha,Ha. Total xx. I used to be auto mechanic for 12 years. I was laughing. More