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Roseville Toyota - Service Center

Roseville, CA

4.3
2,152 Reviews

2,152 Reviews of Roseville Toyota - Service Center

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March 23, 2018

Great Service I have all my Toyota services performed at Roseville Toyota and I have never been disappointed. I will continue to have all my Toyota vehicles mainta More

by David
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cory Lunsford
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 22, 2018

Service I had to take in my Rab for for service. And had them check out some noise. I only like to go see Kyle or one of his teammates because they always tak More

by PAULA_BARKLEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 22, 2018

Every oil change I wait hours I love the quality of service R.T gives, but I am tired of waiting hours for my oil changes. I own a Chevy and take it into the dealer who I purchased More

by ALWAYSWILLBEBEAUTIFUL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael North is my typical advisor who does an amazing job. Yet he is never there on days I have to get serviced. So I always have these random advisors.
March 22, 2018

Bought a 2015 sienna 5 months ago Went for recall and oil change. Had to pay for new battery and to update the entertainment center since it was rebooting all the time. Doesn't ma More

by Mikebit
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
March 21, 2018

Second opinion. I needed a second opinion on a botched repair job. I met with Jon Pepper. He had the mechanic actually test drive my vehicle with me so the mechanic w More

by ANDREAJBARBOUR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon pepper
March 21, 2018

Pleasant experience Our Service Advisor is always very thorough and keeps me in the loop the entire time our vehicle is in for servicing. I really appreciate that! More

by JNJEVERS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Koontz
March 20, 2018

They are honest and efficient Never had these folks try to overcharge or get me to over commit like some other places. They perform the job on the same day typically and get my car More

by Carmaestro01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bekah Huey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Wenham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cole Anderson, Darrell Dela Torre, Shane Oneill, Jim Stockman, Paul Hernandez
March 20, 2018

Excellent service, results driven, great customer service. I've been a customer there for years, and can say I'm treated like family. Every one I have dealt with takes good care of my car, and delivers on tim More

by FUNKYME
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike North, Cole Anderson
March 18, 2018

One hour for a tire rotation. Did not wash car. Before picking up my vehicle .. i aajed to make sure it was run through the wash. When delivering my car.. the guy said he could not tell it was not w More

by calmel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Cannot remember.
Apr 11, 2018 -

Roseville Toyota responded

My name is Jessica Schwartz. I am the Customer Service Representative of Roseville Toyota. I am writing because I do not take these situations lightly. I sincerely apologize for any inconvenience you may have experienced while at our dealership. We appreciate your feedback and we would like the opportunity to try and rectify your situation. Any further information you can give me, so that I may deal with this situation would be appreciated. You may email back to me in confidence or call me as I want to make sure that you are completely satisfied. Please contact me. Jessica Schwartz Customer Service 916-782-2163 ext: 4152 jessicas@rosevilletoyota.com

March 11, 2018

Bad and bad Service provider tried to tell me that transmission fluid cannot be checked. Ha,Ha,Ha. Total xx. I used to be auto mechanic for 12 years. I was laug More

by DZMITRYUHLIK
Recommend Dealer
No
Employees Worked With
Don’t remember
Apr 11, 2018 -

Roseville Toyota responded

My name is Jessica Schwartz. I am the Customer Service Representative of Roseville Toyota. I am writing because I do not take these situations lightly. I sincerely apologize for any inconvenience you may have experienced while at our dealership. We appreciate your feedback and we would like the opportunity to try and rectify your situation. Any further information you can give me, so that I may deal with this situation would be appreciated. You may email back to me in confidence or call me as I want to make sure that you are completely satisfied. Please contact me. Jessica Schwartz Customer Service 916-782-2163 ext: 4152 jessicas@rosevilletoyota.com

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