Roseville Toyota - Service Center

Service Dept Shane O’Neill is a very knowledgeable, helpful and pleasant Service Consultant. I will request Shane in the future if I have a choice in Consultants. Shane O’Neill is a very knowledgeable, helpful and pleasant Service Consultant. I will request Shane in the future if I have a choice in Consultants. More

Oil leak repair Fast, friendly service every time. Want to especially acknowledge Adam KUCHAREK - he is always so through in explaining, his follow-up is impeccable Fast, friendly service every time. Want to especially acknowledge Adam KUCHAREK - he is always so through in explaining, his follow-up is impeccable and I can say he always goes above & beyond to make sure me & my car are taken care of. Some of the best customer service I’ve experienced which you really can’t find these days - he’s excellent st his job. Special nod to the manager in the rental car area - the young guys checking in & out have a lot to learn about eye contact, speaking with respect towards customers as they are not as friendly or helpful but the manager saved the day. He literally ran to get the rental car & when I returned the car I personally thank him & he then mentioned he was getting over pneumonia so for him to be working let alone running & extending such great service should be acknowledged. Overall greT experience More

The best experience I have ever had. I went in for simple maintenance and received so much more. I purchased my vehicle from another dealer and Derek was able to things done for my vehicl I went in for simple maintenance and received so much more. I purchased my vehicle from another dealer and Derek was able to things done for my vehicle that should have been done by another dealership. He went above and beyond to take care of me. Derek has changed my opinion of Roseville Toyota. I had an awful experience when I went to purchase a vehicle from Roseville Toyota, which is why I purchased my vehicle elsewhere. However Derek has been a real gem and a very valuable asset to your company. More

Great service The service for a recall repair was completed quickly and without hassle at no cost. I was happy to also receive a complementary car wash! The service for a recall repair was completed quickly and without hassle at no cost. I was happy to also receive a complementary car wash! More

Climate control repair They found the initial problem quickly, but fixing it required ordering a part that was going to take several days. They set us up in a rental that w They found the initial problem quickly, but fixing it required ordering a part that was going to take several days. They set us up in a rental that was more than suitable. After the part arrived and they Installed it, they discovered an additional problem which required an additional part order and additional time in the rental car. Although the whole repair took over a week, they kept me well-informed of progress and covered the rental car cost. Now everything works great! More

Service Roseville Toyota has my business because of people like Chris Martinez. He always provides exceptional customer service with a smile. Thank you for pr Roseville Toyota has my business because of people like Chris Martinez. He always provides exceptional customer service with a smile. Thank you for providing great customer service. More

Excellent service rep. Kyle Schumacher was my service rep. He was professional, knowledgeable, and most of all friendly and courteous. He gave me the information in a way t Kyle Schumacher was my service rep. He was professional, knowledgeable, and most of all friendly and courteous. He gave me the information in a way that was easily understood. He followed up with me to correct the remaining problems with my car. More

service Advisor Cory Lunsford makes me feel safe using my vehicle after every visit. He is so professional and very helpful he listens to every concern I have Advisor Cory Lunsford makes me feel safe using my vehicle after every visit. He is so professional and very helpful he listens to every concern I have. More

Great Service Ask for Cory Lunsford.. He will take the time to clearly answer your questions and explain the service being done to your vehicle. Awesome experience. Ask for Cory Lunsford.. He will take the time to clearly answer your questions and explain the service being done to your vehicle. Awesome experience. More

xx transition shifting hard into gear The car would not act up for the mechanic they test drove it several times to get it to miss shift They never could get it to repeat problem. Brought The car would not act up for the mechanic they test drove it several times to get it to miss shift They never could get it to repeat problem. Brought it home problem seemed to resolve its self More