Roseville Toyota - Service Center

Adam Kucharek is the best! Adam was on it from the start and got everything taken care of in a timely manner and within the time frame estimated. I was pleased. Adam was on it from the start and got everything taken care of in a timely manner and within the time frame estimated. I was pleased. More

Great Experience Everyone that helped me was so friendly. The service was quick and easy. I love the complimentary coffee bar! Nothing but good things to say. Everyone that helped me was so friendly. The service was quick and easy. I love the complimentary coffee bar! Nothing but good things to say. More

Great service I had an unexpected opening in my schedule and gotr a same day appointment. I didn't have enough time to get anywhere else, so arrived about 1 1/2 ho I had an unexpected opening in my schedule and gotr a same day appointment. I didn't have enough time to get anywhere else, so arrived about 1 1/2 hours early for my appointment. They took me in and got my car done before my appointment time! More

Excellent Everyone was very nice and helpful. They made it quick and easy. I will definitely come back again soon to work with them again. Thanks Everyone was very nice and helpful. They made it quick and easy. I will definitely come back again soon to work with them again. Thanks More

World class service Michael North was my service rep and he was fantastic. He was straight forward and to the point and got me in and out quickly while still giving me an Michael North was my service rep and he was fantastic. He was straight forward and to the point and got me in and out quickly while still giving me any advice or information he thought I would need. I really appreciated him. The service department took a while longer than expected to get to my car, but it’s a service center so I know stuff happens. I was very pleased with this visit. More

Dismissed and ignored my complaint about the vehicle I was scheduled to have a 15k mile service. My customer service representative was at lunch when I arrived and I was directed to work with the manage I was scheduled to have a 15k mile service. My customer service representative was at lunch when I arrived and I was directed to work with the manager to get me signed in. The manager seemed put-off when I was brought to him. I am not sure about his name as he did not offer it or a card. He did not ask me why I was there or if there was anything else that he could help me with so I had to bring it up. I told him that the rear power sliding window of my truck was leaking when I went through a car wash. He told me that I must have had the window open. I told him no, because I checked while I was in the car wash. He told me that it must have been a high pressure car wash. I told him that it was a normal gas station carwash and that the water seemed to be coming from the molding on top of the window as the glass is inside a top and bottom rail and the water could not go up and over the glass. He stopped talking to me and just wrote up my 15k mile service request and told me that they will call when it was ready. Nothing was checked and no notes were made on my request. A few days later, it rained overnight and my back seats were drenched. I have not had time to call and schedule another appointment and try to work out transportation and time off. More

Recent service visit Service people are first and foremost courteous and easy to work with. They very knowledgeable and always try to answer any questions and accommodate Service people are first and foremost courteous and easy to work with. They very knowledgeable and always try to answer any questions and accommodate any request. More

I have never taken my 2009 Prius any where else. I love this service center. Fast, efficient if they ever (whicj is rare) make a mistake they fix it and they LISTEN. Thank you for years of great ser I love this service center. Fast, efficient if they ever (whicj is rare) make a mistake they fix it and they LISTEN. Thank you for years of great service More

Service at Roseville Toyota From the minute I got there, I was treated with extreme friendliness and helpfulness. I would recommend Roseville Toyota to anyone, whether they are From the minute I got there, I was treated with extreme friendliness and helpfulness. I would recommend Roseville Toyota to anyone, whether they are buying new or used, or simply going in for service. More

One of the better service facilities. Performed the service as agreed and finished well before their estimated completion time. Provided complete responses to my questions in a friendly ma Performed the service as agreed and finished well before their estimated completion time. Provided complete responses to my questions in a friendly manner. I look forward to working with Steve again. More