2,152 Reviews of Roseville Toyota - Service Center
Dissatisfaction Request to check out brakes due to grinding noise. Tech noted brakes in the yellow and good. I don't believe that they actually looked at the passenge Request to check out brakes due to grinding noise. Tech noted brakes in the yellow and good. I don't believe that they actually looked at the passenger front as requested. The noise is getting worse. I will be taking my car to someone else to inspect my brakes. I barely tap the brakes and the grinding noise starts and I can feel it in the brake peddle. I have managed an auto parts store for 18 years. Something is wrong with the brakes. More
Lied to and disrespected. Still feel cheated. Didn’t do what was on sheet. Lied about reason. Brushed off by mechanic and sales manager. I vowed not to go to this dealership again. Didn’t do what was on sheet. Lied about reason. Brushed off by mechanic and sales manager. I vowed not to go to this dealership again. More
The sale, service are excellent. The mgmt needs much inprove Like I have stated before, the sales and service departments are excellent. The management part, will be the downfall of this dealership. They ignore, Like I have stated before, the sales and service departments are excellent. The management part, will be the downfall of this dealership. They ignore, lie and try to make you fell like an idiot. I am referring to Jessica Romero. I have been a customer of Roseville Toyota for over 25 years or more. The service and attitude of this person is determent to the whole dealership. More
Truck and car service I brought our Tacoma and Camry both without a appt., both times we where helped by Natashali Torres and both times we had a great experience and a spe I brought our Tacoma and Camry both without a appt., both times we where helped by Natashali Torres and both times we had a great experience and a speedy serviced. Suprisinsly faster service than I have had in the last 12 years we have been bringing our vehicle to Roseville Toyota. Thank you Natashali. More
Quick service but not offered service discount! Had appt for an oil change. Asked about any current or upcoming service discounts and was told that one just expired. Paid $85 for oil change and no t Had appt for an oil change. Asked about any current or upcoming service discounts and was told that one just expired. Paid $85 for oil change and no tire rotation even though it was included. The next day a Roseville Toyota $49 oil change and free drink special appeared in my email. Not happy that I wasn't told of the discount! More
Courtney Guetschow my service advisor was GREAT!! Courtney Guetschow was my service advisor and she was great to work with. She helped me and answered all my questions. I would highly recommend her Courtney Guetschow was my service advisor and she was great to work with. She helped me and answered all my questions. I would highly recommend her!! More
Excellent service I was impressed with the organization of the the service department. You drive into the service garage and everything moved like clockwork even to the I was impressed with the organization of the the service department. You drive into the service garage and everything moved like clockwork even to the getting your car when it is finished. The entire staff is friendly and helpful! More
Service Shane Oneil provided great customer service. He was very knowledgeable and helpful in collaborating with Toyota in the repair of my Tundra. Shane also Shane Oneil provided great customer service. He was very knowledgeable and helpful in collaborating with Toyota in the repair of my Tundra. Shane also followed up with all my questions and promptly notified me when my vehicle was ready. More
good service Service was good. Derek made sure I felt heard and kept me updated on the progress of my vehicle. He went above and beyond to make sure my vehicle w Service was good. Derek made sure I felt heard and kept me updated on the progress of my vehicle. He went above and beyond to make sure my vehicle was ready for me so I would be able to get my kids from school. More
Quick and professional service. Have my car serviced there for the past 5 years. Very professional service, nice people and a nice please. Will keep going there for other car service Have my car serviced there for the past 5 years. Very professional service, nice people and a nice please. Will keep going there for other car services. . More