Roseville Toyota - Service Center

Service for our 2007 Highlander Jon was very courteous and professional. He answered all of our questions completely and respectfully. He telephoned updated information as it became Jon was very courteous and professional. He answered all of our questions completely and respectfully. He telephoned updated information as it became available. He called us when the vehicle was ready for pick up. More

Service Center is excellent! Chris Martinez is the only reason why we choose to have all our Toyota's serviced here...he's always honest, accommodating, friendly and professional! Chris Martinez is the only reason why we choose to have all our Toyota's serviced here...he's always honest, accommodating, friendly and professional! More

Always friendly, comprehensive service Generally very happy with service. Management on weekends needs work, shuttle unavailable for hours on end, not staffed well. Inappropriate fodder bet Generally very happy with service. Management on weekends needs work, shuttle unavailable for hours on end, not staffed well. Inappropriate fodder between employees loitering in coffee cafe, so much so my 17 year old daughter commented on it wondering where are their bosses! I have previously needed to return after a service because of a burning smell that was a result of maladjusted belts at servicing. Can’t find names of people I’ve worked with on your list More

Best service Sean is really great. Pulling previous service history , analyzing and list what is important for my vechile.I am satisfied with the service this tim Sean is really great. Pulling previous service history , analyzing and list what is important for my vechile.I am satisfied with the service this time. More

Great experience as always. Never disappoint. I always happy with my experience here at Toyota dealership in Riseville. Cory always cares about your needs and he takes care of them in most quick a I always happy with my experience here at Toyota dealership in Riseville. Cory always cares about your needs and he takes care of them in most quick and professional manner. he always cares for his customers to be fully satisfy before they leave and pays attention to every detail. I feel very safe and never doubt that my car will have best service when I come here. Cory is also builds the trust and relationship with the customers where you only want to come back to this location. Everyone is great at this location and always want to help. I’m very happy customer. Thank you very much Toyota dealership! More

Amazing! Connor kept me informed throughout the day of the progress being done to my vehicle. He was very knowledgeable and professional. I will definitely bri Connor kept me informed throughout the day of the progress being done to my vehicle. He was very knowledgeable and professional. I will definitely bring my vehicle back More

Phenomenal I can not thank Derek Adams for his honest & phenomenal customer service. He was understanding, patient & extremely helpful to my situation when I did I can not thank Derek Adams for his honest & phenomenal customer service. He was understanding, patient & extremely helpful to my situation when I did a walk in visit. He helped calm me down, do to me being very upset about my car. He let me know it was in error of the dealership from my last visit. After that he immediately moved to my next issue. He got my car fixed & back to me w/ in 24 hrs. I am so grateful to have him as my service rep. More

knowledge of service advisors service advisor should have more knowledge of safety and recall alerts from Toyota Corp. service advisor did not have information on safety alert of d service advisor should have more knowledge of safety and recall alerts from Toyota Corp. service advisor did not have information on safety alert of drive rotor of .Tacoma prerunner. More

Regular Scheduled Maintenance The staff is always welcoming, knowledgeable and helpful. They are willing to answer any questions. The regular warranty service included a recall I The staff is always welcoming, knowledgeable and helpful. They are willing to answer any questions. The regular warranty service included a recall I wasn't aware of. Lacey brought it to my attention, so I was able to kill 2 birds with one visit. Also, my cell phone needed to be hooked back up to my car. Lacey was willing and able to do this for me quickly. I also appreciate the car wash. Thank you for everything . More

Great service Adam and Michael North are terrific! I have the utmost confidence in them. I needed assistance coordinating a seat belt issue after work petformed b Adam and Michael North are terrific! I have the utmost confidence in them. I needed assistance coordinating a seat belt issue after work petformed by a bod shop and they were very helpful in communicating the needed service and parts to the other shop. I am very grateful for their assistance. More