2,152 Reviews of Roseville Toyota - Service Center
Very courteous and professional people This dealership is the most professional people I’ve ever met. I’ve always had excellent service from the people that work there. I would highly recom This dealership is the most professional people I’ve ever met. I’ve always had excellent service from the people that work there. I would highly recommend them to my family and friends without hesitation as I’ve never been treat with so much respect than this dealership More
Chris Martinez at Roseville Toyota is the best adviser! Our vehicles have been serviced at Roseville Toyota for the past 14 years, great customer service! Chris Martinez has been our adviser for all these y Our vehicles have been serviced at Roseville Toyota for the past 14 years, great customer service! Chris Martinez has been our adviser for all these years and we absolutely love the way he cares for us, his clients. Even though we have moved and have a Toyota dealer closer to our home, we will continue to do business with Chris. A big THANK YOU Chris!!! Nicoletta G More
Adam is the Best Service Advisor, Adam K. is always a pleasure to work with. He is knowledgeable and professional. It’s nice to have someone you can trust when you get Service Advisor, Adam K. is always a pleasure to work with. He is knowledgeable and professional. It’s nice to have someone you can trust when you get your car serviced. More
Cheaper then going to Lexus Well, considering that I can get the same amount of work done at the Toyota dealership as the Lexus one (they have the same tools) and Toyota Rosevill Well, considering that I can get the same amount of work done at the Toyota dealership as the Lexus one (they have the same tools) and Toyota Roseville is on average 20% cheaper then the Lexus dealership down the road. I really don’t know why you wouldn’t go here instead? The name? It’s the same company. Don’t be foolish with your money. More
Great service I love going to this dealership. Always great service and awesome environment. The free coffee And popcorn is nice too. Best dealership in town for an I love going to this dealership. Always great service and awesome environment. The free coffee And popcorn is nice too. Best dealership in town for anything car related. More
Roseville Toyota I always take my cars here, best service people, I am keep well informed, love that you get free coffee and food at cafe while wailing. Everyone the I always take my cars here, best service people, I am keep well informed, love that you get free coffee and food at cafe while wailing. Everyone there is super nice More
Good service experience . The maintenance service crew members are very friendly and nice even I have no appointment in advance. They checked the issues I concerned carefully . The maintenance service crew members are very friendly and nice even I have no appointment in advance. They checked the issues I concerned carefully. Highly recommend. More
Helpful staff I’m always impressed by the excellent customer service provided by the service representatives at Roseville Toyota. I like making appointments on line I’m always impressed by the excellent customer service provided by the service representatives at Roseville Toyota. I like making appointments on line. The website pretty easy to use. More
Listen to your customers. Service 5 star - Sales 3 star. Worked with Klaus. Sales manager 3 star. Worked with Howard Sweeney Both Klaus and Howard are high pressure Service 5 star - Sales 3 star. Worked with Klaus. Sales manager 3 star. Worked with Howard Sweeney Both Klaus and Howard are high pressure sales using manipulation tactics and do not listen to customer concerns vrs their sales objectives. Assan with Finance provided inaccurate information regarding LoJack costing me to discontinue LoJack service and a financial loss. The customer service rep (Jessica) was exceptional in attempting to resolve the matter. The finance person (Pete?) was exceptional at trying to resolve the matter. In the end LoJack would cost me $300 to install and transfer previous paid service from my 2017 plan. I decided not to pursue the LoJack install and cut my loss on my 2018 purchase. On a positive note John L Sullivan’s dealership is a 5 star and I would recommend others and return myself for a vehicle purchase and service. I would caution all to be aware of the sales tactics. In the end it Is their goal to sell vehicles and make money. In order to be completely satisfied I would appreciate the sales folks to listen to the customers to assure a long term repeat business and word of mouth recommendations. More
Maintenance I got an appointment very easily and close to the day I wanted, I even showed up late but the girl that greeted my was very kind and said to not worry I got an appointment very easily and close to the day I wanted, I even showed up late but the girl that greeted my was very kind and said to not worry. But when I went inside the man didn't ask if u wanted to get my car washed as well nor did he inform me that I get a free coffee or tea inside with my paperwork. If I hadn't been here before I would feel left out and disappointed. More