2,152 Reviews of Roseville Toyota - Service Center
Regular scheduled service plus! Customer service was excellent from the time I placed the call to schedule our service until they brought my clean and serviced car to me to drive hom Customer service was excellent from the time I placed the call to schedule our service until they brought my clean and serviced car to me to drive home. Conor addressed my couple of concerns, told me the possible solutions, and I was able to make an informed decision on what to do this time & what I could safely hold off until next time. I couldn’t be happier with the service and attention (but not overboard!!!). We will continue to bring our Toyotas to Roseville Toyota!! More
Thank you I love bringing my truck to a place that I know that people will be honest with me and do what they can to help me, it's a great feeling to know that I love bringing my truck to a place that I know that people will be honest with me and do what they can to help me, it's a great feeling to know that my truck is always in good hands More
Good work This may not matter, but the service department people don't seem nearly so friendly as the sales staff. For example, I didn't get the feeling that a This may not matter, but the service department people don't seem nearly so friendly as the sales staff. For example, I didn't get the feeling that anyone even noticed me. More
Service is what I expected. Good service, still trying to get rock chip filled in that was present when I bought the car and buff out scratch. I also have my Lexus RX350 warranti Good service, still trying to get rock chip filled in that was present when I bought the car and buff out scratch. I also have my Lexus RX350 warrantied for the paint that has faded after buying the protective coat, no one has called me back. More
Good things and bad things I called to see if it was time for my maintenance, they said yes so I brought it in. When I brought it in the service advisor said it was too early an I called to see if it was time for my maintenance, they said yes so I brought it in. When I brought it in the service advisor said it was too early and they told me incorrect information, but I could get the visit done anyway. When I was almost home after the visit, the tire light came on. I called and they said they didn’t reset it properly. The service advisor had them come out to reset the light. Kind of inconvenient overall but it ended ok. I would like to add that Michael T Nelson in sales is shady and sold me a turd of a car. I will never lease or finance a car again. More
very helful Service was extremely helpful answering my questions and servicing my vehicle. He quoted me the price and also fixed a problem with my vehicle electri Service was extremely helpful answering my questions and servicing my vehicle. He quoted me the price and also fixed a problem with my vehicle electrical cap for free. More
Very positive and friendly. My service advisor was very professional and told me what I needed to know about what was going on with my car. They were very prompt and my car was a My service advisor was very professional and told me what I needed to know about what was going on with my car. They were very prompt and my car was actually done much earlier than expected saving me time and an extra trip. More
Tires Yes. Brakes Unfortunately. Changes around the office. We’re the second of the three local generations in our family using Roseville Toyota. I usually rave about all if you. This last time left me feeling We’re the second of the three local generations in our family using Roseville Toyota. I usually rave about all if you. This last time left me feeling annoyed. There’s a coupon for discounted brake job I received in the mail. There wasn’t fine print or excluded vehicles, such as our Venza, listed so my brakes were significantly more than advertise. Tire deal good. Brake deal...not so much. Service and speed was top notch as usual unless you consider the bruising to my wallet which still remains. We’ll see how the future goes.. Nee phone systems and new staffing set ups will take some getting accustomed. Wish I could have driving the price to five stars but the value only comes in at a two. Value is most important than price to my family. More
Excellent service...and on a Sunday!!!! Speedy and as I said, A SUNDAY!!! How did I never know that they were open on Sunday!! Been taking my Camry there for years. Never disappointed. Ca Speedy and as I said, A SUNDAY!!! How did I never know that they were open on Sunday!! Been taking my Camry there for years. Never disappointed. Car runs like a champ. More
Very happy with service department Experience has been positive every time I go there for service. Everyone is very friendly and courteous. I would recommend them to anyone who asks Experience has been positive every time I go there for service. Everyone is very friendly and courteous. I would recommend them to anyone who asks More