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Roseville Toyota - Service Center

Roseville, CA

4.3
2,152 Reviews

2,152 Reviews of Roseville Toyota - Service Center

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April 18, 2022

What a pleasant experience. Austin M. was professional, very polite, and efficient. The valet service was also very good. I will definitely be returning to Roseville Toyota for More

by johndstrader
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin M
May 04, 2022 -

Roseville Toyota responded

Hi there, thank you for the great five-star rating and review of Austin and our Roseville Toyota team. We truly appreciate your kind five-star review and we hope to see you again down the road.

April 18, 2022

I’ve been bringing my ‘08 Scion xD to Roseville Toyota since 2013, & they’ve only ever provided exemplary service. My car is at a little over 270K miles now, & it’s driven great its whole life - couldn’t More

by Brandy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek, Paul Koontz
Apr 18, 2022 -

Roseville Toyota responded

Hi Brandy, we appreciate your kinds words and your business! We'll see you next time!

April 17, 2022

The best service. Fast, knowledgeable. I definitely felt that they care about me as a customer. I know that it doesn’t matter what is the problem with my car, they alw More

by petersza
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Wenham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Ortiz, Service Director; Molly Kennedy, Express Maintenance Advisor , Cole Anderson
Apr 18, 2022 -

Roseville Toyota responded

Hello, we truly appreciate this awesome feedback and look forward to seeing you again at your next visit!

April 16, 2022

Solid service and expedient oil change. On other issues, they need to be a bit more pro customer and expedite requests with Toyota corporate More

by thorson98
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Martinez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex
Apr 21, 2022 -

Roseville Toyota responded

Hello, I appreciate you taking the time to share your feedback. I would appreciate the opportunity to speak with you about your concerns in more detail. Please contact me at your convenience. I look forward to speaking with you. Thank you. Cole Anderson 916-527-6211 Service Director

April 12, 2022

They are very friendly and professional and explain in detail what you need to know and it’s easy to ask them questions. More

by lburth57
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bekah Huey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2022 -

Roseville Toyota responded

Thank you for the excellent rating and choosing us for your auto needs. Safe travels!

April 11, 2022

My Service Advisor, Elmer Henriquez, provided excellent service. He detailed all items of service and provided an estimate of the cost. In addition, he notified when he expected the work to be completed. More

by tony.philipp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elmer Henriquez
Apr 12, 2022 -

Roseville Toyota responded

Hi Tony, We appreciate the excellent feedback and are happy to know working with Elmer was a pleasant experience across the board.

April 11, 2022

Molly Kathleen was fantastic very easy to deal with Next time I'm at Roseville I will definitely ask for her More

by agaytan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Molly Kathleen
Apr 12, 2022 -

Roseville Toyota responded

Thank you for the 5-stars and confirming your fantastic, seamless appointment working with our team member Molly!

April 09, 2022

Service on time and guick. setup appt. For next service and stenciling vij number on cat. Converter. More

by Crobison1050
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
OMID
Apr 18, 2022 -

Roseville Toyota responded

Hello, we appreciate your feedback and are please our team got you in and out quickly. See you next time!

April 06, 2022

I have been there for service, for a key when its battery wore down, and when Toyota recalled car batterjes for my mofel. Every time I am impressed all over again. They are wonderful! More

by lindajdoria46@gmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin in the Service Dept.
Apr 08, 2022 -

Roseville Toyota responded

Hi Linda, thank you for your positive feedback! We look forward to providing you with another wonderful experience again in the future. Have a great day!

April 05, 2022

Excellent service. And explanation of issues with my vehicle. Took a little longer than expected, but great overall. More

by Bryan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael T.
Apr 08, 2022 -

Roseville Toyota responded

Hi Bryan, we apologize for the wait time you experience but we do appreciate your patience. Our team looks forward to providing you with excellent service again in the future!

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