2,152 Reviews of Roseville Toyota - Service Center
Toyota maintenance Good customer service, appointment went smooth, shuttle service is a great addition. Maintenance team discovered problem quickly and fixed issue in a Good customer service, appointment went smooth, shuttle service is a great addition. Maintenance team discovered problem quickly and fixed issue in a timely manner. The team had me test drive my corolla and ensure the problem was resolved. Great service & free car wash. More
Happy with service I recommend Roseville Toyota Service Department. Even though you don't get to speak the mechanics which I do prefer, the customer service is very good I recommend Roseville Toyota Service Department. Even though you don't get to speak the mechanics which I do prefer, the customer service is very good. Shuttle transportation, and good communication. More
Efficient, helpful, thorough Conor efficiently took care of my needs and appropriately made sure my vehicle left prepared for the road. Checked to see if I needed anything else d Conor efficiently took care of my needs and appropriately made sure my vehicle left prepared for the road. Checked to see if I needed anything else done several times. Conor went above and beyond to make my vehicle run like new. More
Lack of care This dealership only cares about fast fixes and dissmissal of real concerns and issues that take some time to find and fix. The service advisors and t This dealership only cares about fast fixes and dissmissal of real concerns and issues that take some time to find and fix. The service advisors and the shop forman spew things in the rush of time to kust get rid of the customer saying anything they can to get the customer out without fixong or addressing the problem and informa the customer to retirn with a video of the issue only to tell the customer thst the video they said to being back woth the issue is of no ise and that they meed to see the issue first ha d but fails to even try and reproduxe the issues. The staff are a complete waste of time and effort by a customer tk deal with on any level. More
Poor integrity Phone staff give wrong information. Bought an older RAV 4 and found they did bare bones minimum to get it on the lot. I do not trust them. Phone staff give wrong information. Bought an older RAV 4 and found they did bare bones minimum to get it on the lot. I do not trust them. More
30k service Super friendly and accommodating! My truck was hit during no the service and Natashili took care of it! She was great. Definitely recommend Roseville Super friendly and accommodating! My truck was hit during no the service and Natashili took care of it! She was great. Definitely recommend Roseville Toyota in the future. Thank you! More
Courteous and fast service I was taken at my appointment time. Service was faster than promised time. Rep was courteous and helpful. However forgot to make my follow up appointm I was taken at my appointment time. Service was faster than promised time. Rep was courteous and helpful. However forgot to make my follow up appointment More
Gets the job done right I drive toyota because of thier quality and longevity.this dealership goes beyond the norm to make sure each vehicle and thier owners are well cared f I drive toyota because of thier quality and longevity.this dealership goes beyond the norm to make sure each vehicle and thier owners are well cared for. Thank you Rossville Toyota More
Waiting for a wash Great place to get my 2015 Tundra serviced when I have other service departments closer. Always quickly greeted. Scheduling an appointment does not al Great place to get my 2015 Tundra serviced when I have other service departments closer. Always quickly greeted. Scheduling an appointment does not always help for timeliness as you are told they are backed up. Lastly when I ask for a wash it is just a rinse. When the service writer calls stating the vehicle is ready, I go out to the valet and told my truck was not washed and I have to wait another 10 or so minutes. More
friendly service Came in for scheduled service, treated with a high level of courtesy, will always come here for service. Keep up the good work, you make service a p Came in for scheduled service, treated with a high level of courtesy, will always come here for service. Keep up the good work, you make service a pleasant experience. More