Roseville Toyota - Service Center

Horrible I have been a customer for almost 3 years with a purchase of 2 separate Toyota Corollas. It has been down hill service since my last purchase nearly 2 I have been a customer for almost 3 years with a purchase of 2 separate Toyota Corollas. It has been down hill service since my last purchase nearly 2 years ago. My last visit was the last draw for any type of car service. I had to cancel all warranties because the operation in the service department has too many fall throughs within the employees. I'm not a person to get upset easily but this has been an ongoing chain of horrible events. I myself will never reccomend Roseville Toyota to anyone. More

Service engine Did not return car in clean good condition. Scratches on dashboard. Feeling dissapointed with quality of service. I do like hanging out at the service Did not return car in clean good condition. Scratches on dashboard. Feeling dissapointed with quality of service. I do like hanging out at the service center, provide discounted drinks and good wifi connection. More

great Chris Martinez service dept. Knowledgeable, honest, professional. Parts, Joe Brazil. Friendly, knowledgeable, professional sales, Jonathan Langk Chris Martinez service dept. Knowledgeable, honest, professional. Parts, Joe Brazil. Friendly, knowledgeable, professional sales, Jonathan Langkamp. When I want to buy a new car I will go with Jonathan. I enjoyed the test drive, the first one I had since I brought our first car with you. Wasn't pushy and show me all the new equipment. I was impressed with Jonathan. More

Excellent Customer Service Advisor very helpful in explanation when I gave systems of problems to Highlander issues. Save me money when I don't need to spend on vehicle. Advisor very helpful in explanation when I gave systems of problems to Highlander issues. Save me money when I don't need to spend on vehicle. More

Courtney is amazing! Whenever I have my car serviced at Roseville Toyota, I choose Courtney as my service advisor. She is always friendly, knowledgeable and gets me back Whenever I have my car serviced at Roseville Toyota, I choose Courtney as my service advisor. She is always friendly, knowledgeable and gets me back on the road in a timely manner. More

Got what I needed, except what I went for.. My experience was ok. I went to have a noise inspected and was called and told the noise was fixed. Yaay! When I went to pick up my car, I asked for a My experience was ok. I went to have a noise inspected and was called and told the noise was fixed. Yaay! When I went to pick up my car, I asked for a car wash and was told I couldn't because of the crack in the windshield, there was no crack in the windshield when I dropped it off. So they end up having to replace it but didn't want to give me a rental initially while they "investigated" what happened. They end up giving me one, with a little pressure. After the car was fixed and I picked it up, the original noise that I was hearing was still there and my car still wasn't washed...😐 In most every way, they ended up doing what needed to be done, customer service wise but they had to backtrack to cover their butts. So I ended up with a new windshield, win, but that's about it...🤷🏾??? More

Positive. Other than the long wait the cars air conditioner works great! Price of service seemed a bit high. Could use better service coupons if possible. Other than the long wait the cars air conditioner works great! Price of service seemed a bit high. Could use better service coupons if possible. More

Brakes Excellent service and politeness. Prompt. Have had my cars serviced at this dealership many many times. Always good service and and good quality. Wor Excellent service and politeness. Prompt. Have had my cars serviced at this dealership many many times. Always good service and and good quality. Worked with Sean and Dave. More

Quick repair on new car Jon was great. Fixed car in a couple of days. The Elk Grove dealership wanted me to wait a week just to look at car. The would not take fuel. It’s Jon was great. Fixed car in a couple of days. The Elk Grove dealership wanted me to wait a week just to look at car. The would not take fuel. It’s a $70k brand new vehicle. More

The worst Dealer that anyone could go to for service!!! I have been to Roseville Toyota for service twice and twice I have had a horrible experience from them not completing the work and telling me that the I have been to Roseville Toyota for service twice and twice I have had a horrible experience from them not completing the work and telling me that the car is ready for pickup. I will tell everyone not to go there for ANYTHING!!! More