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Roseville Toyota - Service Center

Roseville, CA

4.3
2,156 Reviews

2,156 Reviews of Roseville Toyota - Service Center

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May 31, 2022

Roseville Toyota has excellent service, convenient hours and reasonable prices. I have always found them to be honest, thorough and willing to help. I find it a pleasure to do business with them. I also bou More

by wallacemarsha
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Molly
May 31, 2022 -

Roseville Toyota responded

We are very happy to know our Service Team provided you with excellent service. We value your dedicated business with Roseville Toyota.

May 29, 2022

Always had good service in the service dept BUT they could not explain to my satisfaction why my 2020 RAV4 Hybrid had a dead battery after being parked only 4 days at the airport and leaving me stranded More

by junelei
Customer Service
Recommend Dealer
No
Employees Worked With
Cole Anderson
Jun 02, 2022 -

Roseville Toyota responded

Hello, I would appreciate the opportunity to speak with you about you concerns. Please contact me at your earliest, thank you. Cole Anderson 916-527-6211 Service Director

May 25, 2022

Efficient and Effective service. Great people and great facilities. Answered all my questions. Will return again! More

by dntree4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cannot recall her name.
May 29, 2022 -

Roseville Toyota responded

Hello, we're pleased to see you received efficient service from our great team. See you next time!

May 25, 2022

Had our 2015 Rav 4 in for 45000 mile service while i waited. Out and satisfied in a little over one hour. More

by djshriev
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Molly Kennedy
May 29, 2022 -

Roseville Toyota responded

Hello, it's wonderful to see you received quick service. See you next time!

May 18, 2022

Friendly and kept me informed as assessment proceeded, and provided great counsel regarding how to expedite claim through insurance. More

by Mick. Haws
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2022 -

Roseville Toyota responded

Hi Mick, we appreciate your positive feedback and look forward to your next visit!

May 18, 2022

Staff are always efficient and courteous. Dealership is always very clean. The hrs open for service on my vehicle are very helpful because of my work schedule. Great cars and dealership. More

by Abbaharvey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Connor
May 20, 2022 -

Roseville Toyota responded

Hello, it's wonderful to see our team is always efficient and courteous when you visit. See you next time!

May 18, 2022

They always take care of me, never upselling me on services I don’t need. No one touches my Toyota but Roseville Toyota…. More

by Jeopgirl2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shane Oneill
May 20, 2022 -

Roseville Toyota responded

Hello, it's great to see our team always takes care of you when you visit. We'll see you next time!

May 09, 2022

Service dept very effective and knowledgeable Received my vehicle when estimated Received recommendations and prices for upcoming maintenance More

by whodneerg2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bekah Huey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Wenham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Payton Agrimonti, Cole Anderson, Shane Oneill
May 11, 2022 -

Roseville Toyota responded

Hello, we appreciate this awesome feedback and look forward to seeing you again!

May 09, 2022

Same issue with vehicle. Third time it has been there. They could not solve the problem. More

by 1825su95747
Recommend Dealer
No
Employees Worked With
Austin
May 12, 2022 -

Roseville Toyota responded

Hello, I would like the opportunity to learn more about your situation. We strive to provide customer satisfaction and if we fell short of that, I would like to make it right. Please contact me at your convenience so we can discuss this in further detail, thank you. Cole Anderson 916-527-6211 Service Director

May 06, 2022

Kyle my schedule representative was very good and on top of things. I’m pleased with the people and the service. More

by Tmckee
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2022 -

Roseville Toyota responded

Hello, it's wonderful to see you are pleased with the service you received. We'll see you again soon!

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