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Roseville Toyota - Service Center

Roseville, CA

4.3
2,153 Reviews
Call Service Center (916) 782-2163

2,153 Reviews of Roseville Toyota - Service Center

Sort by
May 25, 2022

Had our 2015 Rav 4 in for 45000 mile service while i waited. Out and satisfied in a little over one hour. More

by djshriev
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Molly Kennedy
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May 29, 2022 -

Roseville Toyota responded

Hello, it's wonderful to see you received quick service. See you next time!

May 18, 2022

Friendly and kept me informed as assessment proceeded, and provided great counsel regarding how to expedite claim through insurance. More

by Mick. Haws
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 20, 2022 -

Roseville Toyota responded

Hi Mick, we appreciate your positive feedback and look forward to your next visit!

May 18, 2022

Staff are always efficient and courteous. Dealership is always very clean. The hrs open for service on my vehicle are very helpful because of my work schedule. Great cars and dealership. More

by Abbaharvey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Connor
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May 20, 2022 -

Roseville Toyota responded

Hello, it's wonderful to see our team is always efficient and courteous when you visit. See you next time!

May 18, 2022

They always take care of me, never upselling me on services I don’t need. No one touches my Toyota but Roseville Toyota…. More

by Jeopgirl2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shane Oneill
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May 20, 2022 -

Roseville Toyota responded

Hello, it's great to see our team always takes care of you when you visit. We'll see you next time!

May 09, 2022

Same issue with vehicle. Third time it has been there. They could not solve the problem. More

by 1825su95747
Recommend Dealer
No
Employees Worked With
Austin
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May 12, 2022 -

Roseville Toyota responded

Hello, I would like the opportunity to learn more about your situation. We strive to provide customer satisfaction and if we fell short of that, I would like to make it right. Please contact me at your convenience so we can discuss this in further detail, thank you. Cole Anderson 916-527-6211 Service Director

May 09, 2022

Service dept very effective and knowledgeable Received my vehicle when estimated Received recommendations and prices for upcoming maintenance More

by whodneerg2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bekah Huey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Wenham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Payton Agrimonti, Cole Anderson, Shane Oneill
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May 11, 2022 -

Roseville Toyota responded

Hello, we appreciate this awesome feedback and look forward to seeing you again!

May 06, 2022

Kyle my schedule representative was very good and on top of things. I’m pleased with the people and the service. More

by Tmckee
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 09, 2022 -

Roseville Toyota responded

Hello, it's wonderful to see you are pleased with the service you received. We'll see you again soon!

May 05, 2022

Excellent service. Racheal (Ray) was excellent. Got me right in took care of everything . Kept me informed More

by ?
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rachael (ray)
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May 09, 2022 -

Roseville Toyota responded

Hello, thank you for sharing your feedback about Rachael's excellent customer service. We'll see you next time!

May 04, 2022

I had great service todayfrom Omid. I asked him to help me fix my on screen texting in my car. He went above and beyond taking 15 minutes of his time to figure it out. It works now. Tha More

by bobbiebradley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Omid
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May 04, 2022 -

Roseville Toyota responded

Hello, we're pleased to see Omid provided you with great service during your visit. We'll see you next time!

April 29, 2022

Very smooth service from the time I checked in my Tacoma to the time I left. My service rep Alexander was great, answered all my questions and was very courteous. More

by AP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alexander
Report | Print
May 04, 2022 -

Roseville Toyota responded

Thank you for the great review! We're happy to hear that Alexander took great care of you and your Tacoma.

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