Roseville Toyota - Service Center

Staff was very friendly and knowledgeable Courtney and the mechanic that I got to work with both went out of their way to make my experience as pleasant as possible. I had been given some inco Courtney and the mechanic that I got to work with both went out of their way to make my experience as pleasant as possible. I had been given some incorrect information in the past they listened, we're responsive and understanding. They helped to correct the issue and fix my truck. More

Great welcoming environment and friendly staff Cory was very helpful and professional. He explained the process and sugested next steps for a possible future repair. Great overall experience, I wi Cory was very helpful and professional. He explained the process and sugested next steps for a possible future repair. Great overall experience, I will recomend this location and sevice representative. More

Superior Service Advisor I am extremely satisfied with Cory, my Service Advisor. He demonstrated a genuine interest in making certain that our vehicle was serviced properly a I am extremely satisfied with Cory, my Service Advisor. He demonstrated a genuine interest in making certain that our vehicle was serviced properly and that I understood what was going to be done and why it was needed. In addition, Cory's attitude was genuinely customer focused and always friendly. He followed through with every commitment that he made to me (including calling me if needed). From this point forward, I will always request Cory when it is time for our next service. I am very much impressed with Cory's commitment to his customers and to Toyota of Roseville. More

Over Promise Under Deliver I was there for a Oil change weeks ago the service advisor told me it will take atleast 1 hour 30 minutes this is with appointment so i decided to go I was there for a Oil change weeks ago the service advisor told me it will take atleast 1 hour 30 minutes this is with appointment so i decided to go for it, I also requested for a car wash which they forget to do it so I need to tell the valet attendant so he went back and do the car wash so it took me a total of 110 minutes of waiting time. What happen to the quality of service? On my way back home I notice that the engine guard touching all the bumps tha i am passing only to find out they did not put the plastic rivets that is holding it. Again I went back there yesterday to have it fix but they need 1 hour to do it which is don't have that time so I decided to just take the parts and do it myself, I decided not to bring my cars there anymore. More

A pleasant experience Derek was honest and welcoming. I can't think of a better experience I've had at a dealership. Thanks Derek for making my experience worthwhile. Derek was honest and welcoming. I can't think of a better experience I've had at a dealership. Thanks Derek for making my experience worthwhile. More

Good, fast service Lacey, who was my service advisor was very friendly and thorough. Went for my first oil change, and everything was smooth and fast. Very busy place, b Lacey, who was my service advisor was very friendly and thorough. Went for my first oil change, and everything was smooth and fast. Very busy place, but friendly staff all the way around! More

The Definition Of Customer Service Steve is fantastic! He went out of his way to keep me updated about the status of my vehicle. Steve even went as far as calling me on his day off. I n Steve is fantastic! He went out of his way to keep me updated about the status of my vehicle. Steve even went as far as calling me on his day off. I never had any worries because I felt like Steve would take care of everything without me having to ask any questions or feel concerned and he did just that. Steve was polite and very thorough as well as detailed about everything that was done to fix my car. This is the type of service that defines what service really is and about. Steve is the perfect example of what it is to be treated like an important person. I think a few more minutes I would of felt like family. Thank you Steve for the wonderful experience of being a customer. More

Regular maintenance Everyone was super friendly and dealt with my service needs fast and efficiently. I would highly recommend this dealership to all my friends and famil Everyone was super friendly and dealt with my service needs fast and efficiently. I would highly recommend this dealership to all my friends and family. More

Fine experience John Pepper did a great job of informing me re recall work. Complementary rental car was provided too. Car was washed and ready as promised John Pepper did a great job of informing me re recall work. Complementary rental car was provided too. Car was washed and ready as promised More

Highly recommend Courtney! I appreciate working with Courtney for my Toyota 4Runner service needs. She is always friendly and helpful and keeps me informed of the service statu I appreciate working with Courtney for my Toyota 4Runner service needs. She is always friendly and helpful and keeps me informed of the service status. I look forward to working with her in the future. More