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2,152 Reviews of Roseville Toyota - Service Center
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May 24, 2018
Maintenance Service This dealership is always helpful, knowledgeable and courteous. I had an appointment and they got me in at my scheduled time and the service was compl This dealership is always helpful, knowledgeable and courteous. I had an appointment and they got me in at my scheduled time and the service was completed in the time frame given. Overall a pleasant experience. More
by VPHILLIPS
Verified CustomerEmployees Worked With
Zab Gonzalez
May 24, 2018
60k service for my Toyota Prius My service advisor and tech team did a fantastic job. I appreciate the expert advice I received about my car. When the car was returned, it was runnin My service advisor and tech team did a fantastic job. I appreciate the expert advice I received about my car. When the car was returned, it was running much better. More
by PERRY4
Employees Worked With
Paul Koontz, Milan Bertoni
May 24, 2018
Great service Had a helpful, experienced service manager and that made all the difference. He went the extra mile and was very helpful. Provided great service overa Had a helpful, experienced service manager and that made all the difference. He went the extra mile and was very helpful. Provided great service overall. More
by KACI_ALEXANDER
Employees Worked With
May 24, 2018
Set of keys were missing. Service follow up very poor..no one called to give me update when the car will be ready.and advisor Barbara ask me to sign paper stating that i pick u Service follow up very poor..no one called to give me update when the car will be ready.and advisor Barbara ask me to sign paper stating that i pick up the car but , did not advised me nothing.good thing i read the paper work after.my set of keys were missing and i was asked to look for the keys that i turned in.WHAT ???? Glad that Cole was there when i was already very fiurious!!!swear never again to get service And the sales man Steve i have to get mad at him too and told me i very disrespectful in front of the 20 sales people in the lot.!!! I will be writing aweful reviews on yelp and bussiness bureau too.and blog out there!! Never experience such awful service.! More
by CROLLE17
Employees Worked With
Barbara service advisor, Cole Anderson
May 24, 2018
Lied about doing work. The technician lied about doing a tire rotation now it puts in question if they even did an oil change. I left a message with the service manager and The technician lied about doing a tire rotation now it puts in question if they even did an oil change. I left a message with the service manager and still haven't heard back. More
by VANZANTENTERPRIZES
Employees Worked With
I don't know the name of the associates
May 24, 2018
Excellent service I bought my car there in 2006 Would recommend Roseville Toyota and the high standards of sales and service Thanks to all the great staff I bought my car there in 2006 Would recommend Roseville Toyota and the high standards of sales and service Thanks to all the great staff More
by dentino8a
May 23, 2018
Happy Girl! My service guys were funny, helpful and on it...I don’t recall either of their names but not because they didn’t impact my day enough to Remember but My service guys were funny, helpful and on it...I don’t recall either of their names but not because they didn’t impact my day enough to Remember but because I am just very forgetful with names... More
by ayeleenincerta
Employees Worked With
Darrell Dela Torre
May 23, 2018
My maintenance check up My recent visit to Roseville Toyota went well everybody was friendly and courteous and it was efficient.. So I'm very happy with my visit and thank yo My recent visit to Roseville Toyota went well everybody was friendly and courteous and it was efficient.. So I'm very happy with my visit and thank you very much I will be back And thank you very very much. More
by brenda.felner
Employees Worked With
Rebekah Huey
May 23, 2018
Valet customer service needs work. Kyle, in the service dept was great. At time of picking up my vehicle Kyle itemized all completed services. One of which was a complimentary car wash. Kyle, in the service dept was great. At time of picking up my vehicle Kyle itemized all completed services. One of which was a complimentary car wash. Kyle told me it was completed. When I approached valet, the yong lady told me the wash was not completed and offered to have it done immeadiatly or take a raincheck. I asked to have it completed while I wait. When she summond another valet to have it done, he became irritated and complained about the time it would take to complete. I then told the young lady to disregard my request and I left. Valet let me know I was not worth the effort. More
by Lucerne@lincolnxing.org
Employees Worked With
May 23, 2018
Maintenance service Easy to make appointment. At least for this time, no long wait to get to service advisor after arrival. Advisor is courteous and answered all questi Easy to make appointment. At least for this time, no long wait to get to service advisor after arrival. Advisor is courteous and answered all questions. And finish time was close to estimation. More
by aslanperro
Employees Worked With
Courtney Guetschow
