2,152 Reviews of Roseville Toyota - Service Center
Excellent service by Chris Martinez! Top notch service advisor! Took care of all my needs! Always go to Chris ! I have been here many times of the years and Chris has always done a great Top notch service advisor! Took care of all my needs! Always go to Chris ! I have been here many times of the years and Chris has always done a great job! More
Excelent service excelent employee My service advisor had my claim approved for a warranty repair. Now i don't need to continue following up on a leak that was discovered a while ago. My service advisor had my claim approved for a warranty repair. Now i don't need to continue following up on a leak that was discovered a while ago. More
Happy customer The service center did exactly what they were supposed to do; service my vehicle in a timely manner and did the service right. Can’t ask for anything The service center did exactly what they were supposed to do; service my vehicle in a timely manner and did the service right. Can’t ask for anything more. More
Oil change These guys are awesome. Easy to work with a and had my car done earlier than i was told. They are even open on Sunday. These guys are awesome. Easy to work with a and had my car done earlier than i was told. They are even open on Sunday. More
40k service Everything with the service to my vehicle was great. My advisor was great and made sure I had everything i needed. The only issue I had was when I arr Everything with the service to my vehicle was great. My advisor was great and made sure I had everything i needed. The only issue I had was when I arrived, there was a service advisor or a manager (not sure what his title is) arguing with a customer to the point where I felt uncomfortable. I just thought if there is an issue do your best to be calm and not yell. More
Service was quick and easy. Kyle helped me with all the issues with my Rav 4 needed. He explained every detail on what needed to be done. He also offered to setup my next service Kyle helped me with all the issues with my Rav 4 needed. He explained every detail on what needed to be done. He also offered to setup my next service appointment More
Great fast service My advisor is great My advisor is great it’s always nice when You have an advisor that listens to you and make sure everything gets done that supposed to be done My advisor is great it’s always nice when You have an advisor that listens to you and make sure everything gets done that supposed to be done More
Excellent location Great customer service I was there for oil change and they explain everything about the car and what we needed in order to take care your value Th Great customer service I was there for oil change and they explain everything about the car and what we needed in order to take care your value Thanks More
Great experience with Roseville Toyota You make an appointment, come to dealership and they treat you right. Communication is detailed when they explain what’s going on with vehicle. Pick u You make an appointment, come to dealership and they treat you right. Communication is detailed when they explain what’s going on with vehicle. Pick up is fast and efficient. More
If carwash is complimentary, why is it always a problem? Service is great except for the complimentary car wash never gets done until after I go to pick up my car. Even though the service advisor called hour Service is great except for the complimentary car wash never gets done until after I go to pick up my car. Even though the service advisor called hours earlier to let me know it was done and asks again if I want a car wash. I reiterated yes. This has happened so many times it makes me think they DON'T want to do it. When I said it to the valet, they blame it on the technician not reading the work order. Blah blah blah! It's either a training issue or a failure to communicate. Management needs to address this ongoing customer satisfaction issue. More