2,152 Reviews of Roseville Toyota - Service Center
Great Customer Service I receive the best customer service at Roseville Toyota. The staff are excellent. knowleable and truly interested in the customer’s concerns. This i I receive the best customer service at Roseville Toyota. The staff are excellent. knowleable and truly interested in the customer’s concerns. This is one of the best places I’ve experienced ever. More
Maintenance service of my 2008 Prius I made an appointment for maintenance service of my 2008 Prius and I am very pleased with the prompt schedule appointment and work provided by the sta I made an appointment for maintenance service of my 2008 Prius and I am very pleased with the prompt schedule appointment and work provided by the staff. My car has gone over 100,000 miles and due to the regular maintenance service provided at this Toyota dealership, there has not been any significant major repairs other than expected replacement of auto parts. More
Oil cooler hose failure We were very pleased with Toyota’s response to this problem. Steve kept us informed every step of the way. The repair was completed in a timely manne We were very pleased with Toyota’s response to this problem. Steve kept us informed every step of the way. The repair was completed in a timely manner. More
Hassle-Free and Courteous I have used Roseville Toyota as my primary service provider because of their professional and courteous staff, friendly service, and their welcoming l I have used Roseville Toyota as my primary service provider because of their professional and courteous staff, friendly service, and their welcoming lobby and cafe. More
Extremely positive & efficient Customer service is extremely friendly & responsive, During this visit it was brought to my attention my vehicle was showing signs of wear on the inte Customer service is extremely friendly & responsive, During this visit it was brought to my attention my vehicle was showing signs of wear on the interior of my tires, Roseville Toyota gave me a prompt competitive price so I purchased a set of (4) tires for my vehicle. There service department has always gone above & beyond to make sure I’ve been happy with my experience. More
Wait too long Had an appointment for routine service. I usually expect to wait about an hour. They gave me a time estimate of 1.5 hours. I thought that was long but Had an appointment for routine service. I usually expect to wait about an hour. They gave me a time estimate of 1.5 hours. I thought that was long but thought maybe they overestimate the time. Nope, waited every bit plus more. Almost 2 hours for routine service. I was inbetween oil changes so the oil didn't even need to be changed. This was my first time here. I usually go to another dealership. Never had to wait that long. Plus, when I asked the advisor if I could pay for my service ahead of time, he was sort of rude about it. Not interested in coming back here for service. More
good friendly and thorough As always they are friendly and kind to everybody that walked in the door I’ve been going there for over 23 years even when they were in the old loca As always they are friendly and kind to everybody that walked in the door I’ve been going there for over 23 years even when they were in the old location More
Kyle and Courtney are great service advisors. I prefer to have service down during the week because service on weekends wait is to long for general routine service. The day I went and had Kyle he I prefer to have service down during the week because service on weekends wait is to long for general routine service. The day I went and had Kyle help with my general service for great. I've also had Courtney and she is just as great. More
Good experience The representatives I dealt with were helpful and friendly. Work was done well and timely . There is a pleasant area to wait for the work being done The representatives I dealt with were helpful and friendly. Work was done well and timely . There is a pleasant area to wait for the work being done. More
Great Service Came in for 60,000 check up and fix a broken fog light. Everything was taken care of while I sipped on my free soda in the cafe. Thanks for great and Came in for 60,000 check up and fix a broken fog light. Everything was taken care of while I sipped on my free soda in the cafe. Thanks for great and friendly service. More