2,152 Reviews of Roseville Toyota - Service Center
Excellent service My A/C stopped working and when I called to make an appointment they told me come in now. After only 3 hours later we were driving out with A/C again! My A/C stopped working and when I called to make an appointment they told me come in now. After only 3 hours later we were driving out with A/C again! And the cost was under $500.00. More
Regular check up Conor was great, professional but friendly. Work done timely. Turns out one one of my tires had a screw in it. They were able to easily fix the tire. Conor was great, professional but friendly. Work done timely. Turns out one one of my tires had a screw in it. They were able to easily fix the tire. So glad I didn't have to buy new tire More
Good experience Kyle helped answer all my questions . Thanks for your help and for taking the time to explain and go over everything . See you next time. Kyle helped answer all my questions . Thanks for your help and for taking the time to explain and go over everything . See you next time. More
Service was sloppy Normally I get good service but this last time it wasn't even busy and they finished fast. I drove away then resized the maint light was still on, the Normally I get good service but this last time it wasn't even busy and they finished fast. I drove away then resized the maint light was still on, they didn't change the sticker for my next visit, and fishy did the car wash that I was asked twice if I wanted. More
Quick Service One of the quickest service for oil change I have gotten on a Friday. Advisors were friendly and help. There was another advisor that sat next to Sean One of the quickest service for oil change I have gotten on a Friday. Advisors were friendly and help. There was another advisor that sat next to Sean on Friday June 8th that informed me he was working OT, I can’t remember his name but he was very helpful as well. He was helping me process payment and was very friendly. More
Excellent customer service. Roseville Toyota has a stellar service record with me. I am on my 4th Toyota and I would not consider taking my vehicle anywhere else for servicing. Roseville Toyota has a stellar service record with me. I am on my 4th Toyota and I would not consider taking my vehicle anywhere else for servicing. They do a great job on repairs and are very honest about what needs to be done and what can wait. I know I can trust what they tell me as true. More
Excellent Service They fixed my car and gave me a rental so i could still do all the things i had to do that day! Thanks for the great service! They fixed my car and gave me a rental so i could still do all the things i had to do that day! Thanks for the great service! More
Great Service I have taken my van in every 5,000 miles for service since I bought it here at rhe Toyota, Roseville new in 2012. Service is Great, didn't need anyth I have taken my van in every 5,000 miles for service since I bought it here at rhe Toyota, Roseville new in 2012. Service is Great, didn't need anything this time so it was free. 90,000 plus miles and going for at least another 90,000 miles 🤗 More
Oil change Paul, the gentleman who helped me was extremely knowledgeable and very helpful, patient with other general Toyota questions I had (even non-service Paul, the gentleman who helped me was extremely knowledgeable and very helpful, patient with other general Toyota questions I had (even non-service related issues), didn't rush the process at all. More
A little frustrated When I initially spoke with Sally at the service center she was helpful in going over everything. But then I needed to change the date of my window ti When I initially spoke with Sally at the service center she was helpful in going over everything. But then I needed to change the date of my window tinting and it was ridiculously hard to get a hold of her since she is apparently the only one who could help me. After finally getting a hold of her I was able to change the date. When I had initially spoken with her she had advised that the window tint would only take about an hour and a rental car would be provided if I needed one. I clarified with her twice that the service would only take an hour, which seemed short considering I was offered a rental for the whole day, but that’s what she told me so I believed her. Fast forward to Friday, the day I took so much time to reschedule for, and I drove out from Sacramento at 7am in traffic to make it on time for my appointment. I asked the very nice girl at the service desk to confirm that it would only take an hour and she said no the car would be ready by 3. I had plans to be in Reno by three so she rushed to get my car back before they sent it out. I am annoyed and frustrated by the whole thing because now I have to take extra time to reschedule another appointment, which took forever to make in the first place, and make an extra trip out to Roseville for which I will have to take time off work, again, to make. The whole experience has cost me more time and money than I wanted to spend on a window tint. More