Roseville Toyota - Service Center

Courtney makes it happen & is the reason I am still a custom Is the best service advisor in our service department you have she’s personable knows her stuff and makes things happen as you’re supposed to unlike Is the best service advisor in our service department you have she’s personable knows her stuff and makes things happen as you’re supposed to unlike other times I’ve been in over the last four years she’s the best More

Very nice great service Service was great , employees were very helpful. Shuttle service was also very good, driver was very friendly and a very good driver. Thank yo Service was great , employees were very helpful. Shuttle service was also very good, driver was very friendly and a very good driver. Thank you all for great service More

Very pleased with Roseville Toyota. The Customer Service at this location is phenomenal. Even though I have other TOYOTA dealerships closer to me, none of them come even close to the ser The Customer Service at this location is phenomenal. Even though I have other TOYOTA dealerships closer to me, none of them come even close to the service and quality I receive at Roseville. More

Service by Courtney This is the second time I’ve used Courtney as my service advisor and she continues to do an outstanding job with her customer care!! This is the second time I’ve used Courtney as my service advisor and she continues to do an outstanding job with her customer care!! More

Service review Excellent service by my service advisor(Cory Lundsforf). Very prompt and provides constant updates throughout the process. Always very honest, without Excellent service by my service advisor(Cory Lundsforf). Very prompt and provides constant updates throughout the process. Always very honest, without giving the impression you are being taken (straight shooter). More

Outstanding I pulled into the service driveway to find a lineup of about 40 cars and I said to myself well here we go for a wait of 30 minutes. I was very, very s I pulled into the service driveway to find a lineup of about 40 cars and I said to myself well here we go for a wait of 30 minutes. I was very, very surprised where the very kind young service lady started checking me in within a short 2 minutes. She then turned me over to the very kind lady up in front of her who did a walk around of my car before sending me into the car rental people. The guy at the center was really great and point out that my insurance card was about to expire so he checked with my insurance company to see if they had renewed my insurance, which they had done without sending me a new card. I was then off in the pickup truck that I had selected. They called me 4 days later, after putting on the protective coatings, to say it was done. My car now looks more that brand new. More

Chris Martinez - Excellent service advisor Chris Martinez is an excellent service advisor. He has been my "go to service advisor" for close to two decades. Integrity, knowledgeable, profes Chris Martinez is an excellent service advisor. He has been my "go to service advisor" for close to two decades. Integrity, knowledgeable, professional, efficient, excellent people skills...I highly recommend Chris. More

Lack of customer service Discussed work order, declined oil grade selected by dealer (full synthetic at $115), asked for blend as I’ve had in my Tundra for 15yrs and was told Discussed work order, declined oil grade selected by dealer (full synthetic at $115), asked for blend as I’ve had in my Tundra for 15yrs and was told they needed to check. They came back plugged in lots to computer, printed out new order and asked to sign. I signed and then realized he was STILL CHARGING ME FOR FULL SYNTHETIC AT $115, and WASN’T going to tell me. I confronted him and I asked why is it still $115 for blend? The answer I was given was, “we can’t do that, you have to get full synthetic”. Uh, no. I will go down the street and they will give me what I’m asking for at a much cheaper price. And they will wash my truck inside and out WITH my hitch attached as it’s been for 15years prior. I will NOT BE COMING BACK AND WILL NOT SPEAK WELL AS ALL MY EXPERIENCES AT THIS PARTICULAR PLACE HAVE BEEN UNPLEASANT. More

Service Review Adam was an excellent advisor. He listened carefully to our concerns. However, had to return d next day for a service not performed by tech Adam was an excellent advisor. He listened carefully to our concerns. However, had to return d next day for a service not performed by tech More

Great timely service Scheduled an appointment, got there and it was smooth sailing...in and done within an hour! Our service rep Derek was awesome and very attentive! Scheduled an appointment, got there and it was smooth sailing...in and done within an hour! Our service rep Derek was awesome and very attentive! More