Roseville Toyota - Service Center

Great job Paul did a great job as always. I always appreciate the way he can explain the situation, but is honest and reliable in his recommendations. Paul did a great job as always. I always appreciate the way he can explain the situation, but is honest and reliable in his recommendations. More

Routine maintenance I like Roseville Toyota service because they are efficient and normally very fast. I have used this center for several years and is one of the reasons I like Roseville Toyota service because they are efficient and normally very fast. I have used this center for several years and is one of the reasons that I have purchased two new vehicles from this dealership. More

Amazing service! Came in here for an oil change, tire rotation and other typical maintenance services. Turned out my brake pads were dangerously worn thin, they inform Came in here for an oil change, tire rotation and other typical maintenance services. Turned out my brake pads were dangerously worn thin, they informed me and were able to install new brakes pads fairly quick! My phone was low battery during the wait but luckily they even had a little station in the lounge area with a bunch of phone chargers for the customers which was awesome too! Great service and my service advisor Zab was super friendly. More

Excellent service I went in for an oil change and general service. I forgot I'd had an oil change only 6 months ago. The employee told me I didn't need it changed so so I went in for an oil change and general service. I forgot I'd had an oil change only 6 months ago. The employee told me I didn't need it changed so soon. All the inspections were done and the car was washed. All was fine and I had no charge! Other dealerships have always told me I needed something that I didn't need. I really appreciate how honest and efficient this dealership is. I will always return to Roseville Toyota even though I have another Toyota dealership 1/2 mile away. More

Great, friendly, good job ,changed tire. people were friendly,and the let me watch thru a window. They were hard workers, didn’t waste time. Checked everything out even rotated tires and wa people were friendly,and the let me watch thru a window. They were hard workers, didn’t waste time. Checked everything out even rotated tires and washed the car More

Needed a.c. service Had an issue with a.c. not working Roseville Toyota service got it fixed fast thank you John pepper thank you Roseville Toyota a.c. works great Had an issue with a.c. not working Roseville Toyota service got it fixed fast thank you John pepper thank you Roseville Toyota a.c. works great More

Excellent job done! This dealership is my preferred dealership for any of my auto services which including oil services or other major repair services. This dealership is This dealership is my preferred dealership for any of my auto services which including oil services or other major repair services. This dealership is highly recommended for quality work. More

Dont lie to me I purchased a platinum tire warranty when i bought my Tacoma here. It is nationally advertised as a replacement only tire warranty, no repairs. It is I purchased a platinum tire warranty when i bought my Tacoma here. It is nationally advertised as a replacement only tire warranty, no repairs. It is also a very expensive add-on. I brought my truck in for service because one tire wasn?t holding air and had a visible screw in it. When i arrived and was taken to Paul Koontz, he immediately tried to talk me into a tire repair. He said he had never heard of a warranty that offered replacement. Why on earth would I pay $600 for a tire warranty that covers $10 repairs that can be purchased at any tire shop? How has your service advisor never heard of your tire warranty? Further, he told me a warranty replacement would take 4 hours because I did not have an appointment. A repair could be done right away. Common sense tells me that the main tasks involved in repair and replacement are the same. 1) you take off a tire. 2) you put on a tire. I insisted on replacement and asked that he look up my warranty. The replacement ended up taking 2 hours. Was this a punishment for insisting on the service that I had pre-paid for? Paul had said repair could be done right away. I do not appreciate being lied to! If your shop is too busy that day, tell me. I know I am there without an appointment. Don?t lie! If a service member can repair right away, he can replace right away. Don?t lie! If tire replacements are too expensive, stop selling the warranty. Don?t lie! If by some small chance your service advisors dont have training on vehicle warranties, train them. If they dont know a product, get help from an advisor that does. If all else fails, the finance manager that sells the warranties is just a few offices away. More

Always Happy with Roseville Toyota Had my '06 Sienna in for 120,000 service last week and they took care of everything. Plus they found a leak at the oil pan, which they fixed, and they Had my '06 Sienna in for 120,000 service last week and they took care of everything. Plus they found a leak at the oil pan, which they fixed, and they took care of a factory recall. The only negative is that they forgot to put the reminder sticker for the next service on the windshield. I think the dealership should give us seniors a little discount, because it's hard to get these services done when you're on a fixed income. Thanks. More

Great service advisor! Mike North was extremely communicative throughout my service. He identified the things I really needed to have done vs the things that could wait. I a Mike North was extremely communicative throughout my service. He identified the things I really needed to have done vs the things that could wait. I appreciate honesty. More