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Roseville Toyota - Service Center

Roseville, CA

4.3
2,156 Reviews

2,156 Reviews of Roseville Toyota - Service Center

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August 17, 2022

Service representative Kyle Shumacher is an excellent representative, his service is very helpful and great! More

by 65blewis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2022 -

65blewis responded

I just cannot express my appreciation for having Kyle Schumacher as my servicr representative whenever I have my car service there, he takes the time to explain things, and always keeps you up-to-date on the service being done. Much Thank you for his services as an excellent customer service representative!

Aug 18, 2022 -

Roseville Toyota responded

Thank you for trusting us with your vehicle and choosing Roseville Toyota. We appreciate your perfect star review, and our Service Team will always be here to assist you with any future needs.

August 14, 2022

Shane our service writer was very helpful and very knowledgeable his professionalism is top notch. More

by tfoletta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cole Anderson, Shane Oneill
Aug 15, 2022 -

Roseville Toyota responded

Thank you for giving us at Roseville Toyota 5 stars. We're so glad to learn that your encounter with our Service Team was so helpful and professional. We greatly appreciate you choosing our dealership for your vehicle services. We are here for you if you need further assistance.

August 13, 2022

Mr Chris Martinez of Roseville toyota service department gives a very good customer service. Explain everything and listen to your needs . And is also very helpful. More

by bernardo_noe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2022 -

Roseville Toyota responded

Thank you for taking the time to review our dealership. We are happy to have earned your recommendation. Come visit us again soon!

August 12, 2022

The service was as everyone’s. There were no problems with the service and I am satisfied with the result More

by jeffdavis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elmer
Aug 13, 2022 -

Roseville Toyota responded

Jeff, thank you for your five-star review. It was our pleasure to provide a positive dealership experience. Our Service Team will always be here at Roseville Toyota to assist with any future needs.

August 07, 2022

Always good service always do a great job in fixing anything that is a problem More

by Bill virbel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Conor and Cole, Cole Anderson
Aug 08, 2022 -

Roseville Toyota responded

Thank you for trusting us with your vehicle and choosing Roseville Toyota, Bill. We appreciate your perfect star review, and our Service Team will always be here to assist you with any future needs.

August 06, 2022

Bad service, they never informed me the status of my car until I call like 20 times More

by Ivan_areas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chris Martinez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2022 -

Roseville Toyota responded

Hi Ivan, I apologize for the level of communication you received about your vehicle. I would appreciate the opportunity to speak with you about this and look forward to receiving your call, thank you. Cole Anderson 916-527-6211 Service Director

August 02, 2022

Always have been happy with the service and the friendly people. Easy to make appointments More

by Vicki.l.gardner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rae Swanson
Aug 03, 2022 -

Roseville Toyota responded

We're pleased to know you recommend our easy, friendly service with 5-stars. Thank you Vicki!

August 01, 2022

This was my first experience for service at Roseville Toyota and my expectations were very much exceeded! Kyle was my service advisor and he was very friendly, knowledgeable and professional. He gave me More

by VWRCNG1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Lyman - Express Maintenance Advisor
Aug 02, 2022 -

Roseville Toyota responded

Thank you for sharing your five-star review for us at Roseville Toyota. We are overjoyed to learn our Service Team was friendly, knowledgeable, and professional while ensuring you enjoyed a wonderful dealership experience. If we can be of any further assistance, please don't hesitate to reach out to us.

July 28, 2022

I highly recommended Roseville Toyota their employees make the difference, Jason is knowledgeable and professional customer service is the best very much appreciated as a customer! More

by Perry Payne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Lipman 5 stars
Jul 28, 2022 -

Perry Payne responded

Perry Payne I highly recommended Roseville Toyota their employees make the difference, Jason is knowledgeable and professional customer service is the best very much appreciated as a customer!

Jul 28, 2022 -

Perry Payne responded

Perry Payne I highly recommended Roseville Toyota their employees make the difference, Jason is knowledgeable and professional customer service is the best very much appreciated as a customer!

Jul 28, 2022 -

Perry Payne responded

Perry Payne I highly recommended Roseville Toyota their employees make the difference, Jason is knowledgeable and professional customer service is the best very much appreciated as a customer!

Jul 28, 2022 -

Perry Payne responded

Perry Payne I highly recommended Roseville Toyota their employees make the difference, Jason is knowledgeable and professional customer service is the best very much appreciated as a customer!

Jul 28, 2022 -

Roseville Toyota responded

Hello Perry, We appreciate your 5-star recommendation based on the knowledgeable and professional service you enjoyed working with our team member, Jason. Safe travels!

July 26, 2022

30K mile scheduled maintenance, 2015 Prius. The service process was well organized and staffed. I was assisted by five different individuals, one after the other, starting almost immediately More

by jimofadel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul S.
Jul 27, 2022 -

Roseville Toyota responded

Hello! Thank you for taking the time out of your day to leave Roseville Toyota this fantastic review! Our Service Team takes great pride in providing efficient services and personable care. We always want to ensure our customer's concerns are addressed and questions answered. We hope you have a great day and come back for your future automotive needs.

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