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Roseville Toyota - Service Center

Roseville, CA

4.3
2,156 Reviews

2,156 Reviews of Roseville Toyota - Service Center

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October 05, 2022

They transferred former dealers customers information well. Definitely do not go near the sales floor anymore so as not be ambushed by the sharks there. Trying to see what a new tundra looks like while More

by TROY.BODEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don’t remember their name
Oct 07, 2022 -

Roseville Toyota responded

Hi Troy, I regret to hear about your experience with our sales team. We never want to make you feel pressured while browsing our inventory and strive to make the experience centered around you. I’d be happy to discuss this further with you if you’d like, thanks. Branden Rush 916-527-6211 General Sales Manager

Oct 07, 2022 -

TROY.BODEY responded

They have a job to sell vehicles. I’m an enthusiast in the new car market. I like to see the new dels and technology. I disclose it out of the gate I don’t want to buy. It’s all good. I bought two other vehicles at this location. I’m not going anywhere. All good things

October 02, 2022

Wouldn’t take my Tundra anyplace else. Good service advisors and work is backed by Toyota More

by Aaron
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cory Lunsford, Shane Oneill
Oct 04, 2022 -

Roseville Toyota responded

We appreciate your loyalty, Aaron! The service team here at Roseville Toyota is always happy to assist you!

October 02, 2022

Roseville Toyota Service Ctr has been servicing my 4Runner since 2004. I have always received excellent service and advice; I do not go to any other service facility. Everything about this Service Ce More

by Emma
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2022 -

Roseville Toyota responded

We can't thank you enough for your loyalty, Emma! The Roseville Toyota team is always happy to see you and it's our pleasure to provde the best possible service experience. Until next time, safe travels!

October 01, 2022

Fast excellent service. Friendly accommodating staff. Easy scheduling of appointment. Nice lounge area, clean well maintained More

by jes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rai
Oct 04, 2022 -

Roseville Toyota responded

We appreciate the great review! Making your service experience quick, easy, and comfortable is our top priority at Roseville Toyota. Let us know if you need anything else!

September 29, 2022

Elmer Henriquez very helpful & informative with questions asked. Appreciate his time & patience…good service advisor. He came through for me with a radiator discount. More

by judylbabcock
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elmer Henriquez 5 STARS for him
Sep 29, 2022 -

Roseville Toyota responded

We love to hear that, Judy! Thanks for sharing your wonderful experience with Elmer at Roseville Toyota. We can't wait to see you again!

September 29, 2022

I have always had excellent service with Toyota services have dealt with this service center for 2 years. Gary on this last visit was very informative. More

by Pjwilson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary
Sep 30, 2022 -

Roseville Toyota responded

We appreciate the loyalty! It's our pleasure to give you an informative and seamless experience here at Roseville Toyota. Stop by any time!

September 29, 2022

My service advisor was paul koontz and he was a great help in solving my problem with my catalytic converter and my attempts to smog my vehicle. More

by senen_santos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Koontz
Sep 30, 2022 -

Roseville Toyota responded

We're glad to hear that! Thanks for the wonderful review and shoutout to Paul. If you need anything else, please don't hesitate to call or stop by Roseville Toyota!

September 26, 2022

The service is not fully explained to you. They put a list in front of you and if you ask any questions. The answer is if you don’t want it , we can remove that. I would like to know if the More

by MHM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chris Martinez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2022 -

Roseville Toyota responded

Hello, we strive to be transparent with you throughout the service process. I regret to hear this was not the case at your last visit and would like the opportunity to make things right. Please contact me at the number below so we can discuss this further, thank you. Cole Anderson 916-527-6211 Service Director

September 23, 2022

The service department is outstanding. Paul S. Was professional and took of me as a very important customer. Paul communicated throughout the whole service that was required to get my ba More

by Tlange
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul
Sep 26, 2022 -

Roseville Toyota responded

We love to hear that! Our service team is dedicated to communicating with you throughout the process in order to get you back on the road as quickly as possible. Stop by Roseville Toyota any time!

September 17, 2022

Dealership was very organized all the way around and also clean and everybody’s working together and seemed happy More

by Roberto Padilla Sr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Wenham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2022 -

Roseville Toyota responded

Thanks for the wonderful review, Roberto! The Roseville Toyota team works hard to make your experience the best it can be. We're here if you need anything!

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