Roseville Toyota - Service Center

Elmer Henriquez very helpful & informative with questions asked. Appreciate his time & patience…good service advisor. He came through for me with a radiator discount. asked. Appreciate his time & patience…good service advisor. He came through for me with a radiator discount. More

I have always had excellent service with Toyota services have dealt with this service center for 2 years. Gary on this last visit was very informative. have dealt with this service center for 2 years. Gary on this last visit was very informative. More

My service advisor was paul koontz and he was a great help in solving my problem with my catalytic converter and my attempts to smog my vehicle. help in solving my problem with my catalytic converter and my attempts to smog my vehicle. More

The service is not fully explained to you. They put a list in front of you and if you ask any questions. The answer is if you don’t want it , we can remove that. I would like to know if the They put a list in front of you and if you ask any questions. The answer is if you don’t want it , we can remove that. I would like to know if the service which they offer is really necessary or it’s just something to make money More

The service department is outstanding. Paul S. Was professional and took of me as a very important customer. Paul communicated throughout the whole service that was required to get my ba Paul S. Was professional and took of me as a very important customer. Paul communicated throughout the whole service that was required to get my back to normal and back to me. More

Dealership was very organized all the way around and also clean and everybody’s working together and seemed happy clean and everybody’s working together and seemed happy More

Elmer did a great job. He was nice and was very helpful. Answered all questions that I asked. Helped to clear up a warranty issue for me. He was nice and was very helpful. Answered all questions that I asked. Helped to clear up a warranty issue for me. More

I met Larry and Payton today for my Prius Hybrid. Service. Both are very friendly and helpful. Payton took good care of his client from a-z. Very satisfied with the service from Roseville Toyota dea Service. Both are very friendly and helpful. Payton took good care of his client from a-z. Very satisfied with the service from Roseville Toyota dealer. More

I needed a regularly scheduled maintenance and Gary took care of me right away. Even went above and beyond on an issue with a wire harness. Awesome job!! care of me right away. Even went above and beyond on an issue with a wire harness. Awesome job!! More

They definitely overbooked by looking at the line of cars backed up into the street at the automall. At the end, my service representative called me to advise me the job was done. When I approached his desk, backed up into the street at the automall. At the end, my service representative called me to advise me the job was done. When I approached his desk, a bald short lady who I assume is the manager was verbally demoralizing him in front of his colleagues and customers such as myself as I waited 10 minutes, awkwardly in silence. Something about how the billing was wrong, etc. which you should address in private. I told the poor guy that this wasn't ok, and he responded by being nothing but professional. I received my key and had to speak with a young blonde lady who was pretty rude, especially to the guy ahead of me. No sincerity, just "next in line". I used to love this dealership and the professionalism they exuded. Once my warranty is done I will not be coming back.. More