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Roseville Toyota - Service Center

Roseville, CA

4.3
2,158 Reviews

2,158 Reviews of Roseville Toyota - Service Center

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May 03, 2025

High marks for the service department. I have gone here for years and have had good experiences. Just had regular maintenace completed with Cory and it was a great experience. He fully rev More

by cjcj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory Lunsford
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2025 -

Roseville Toyota responded

We're delighted to hear that Cory and the Roseville Toyota service department have consistently provided you with great experiences. It's wonderful to know that our team was thorough in reviewing your vehicle's needs and made sure everything was taken care of, including ordering parts for future repairs. Enjoy those complimentary coffees during your visits!

May 01, 2025

Consistent friendly and professional service for 15 years! Never a problem and always ready to offer advice. More

by butlerstephen2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory Lunsford
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2025 -

Roseville Toyota responded

Stephen, thank you for your loyalty and kind words about Roseville Toyota! We're delighted to have provided consistent service over the years. Looking forward to many more!

April 26, 2025

Roseville Toyota dealership is the only place that I trust to do work on my vehicle. Chris Martinez, the Service lane Manger makes sure that his clients are happy . His commitment to customer service is More

by paullasparks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2025 -

Roseville Toyota responded

Thank you for your trust in Roseville Toyota! We're delighted to hear that Chris and our team have consistently provided outstanding service. We appreciate your support and look forward to serving you again!

April 02, 2025

Unless you have a warranty no charge please do not go in . This is the the the most criminal repair center out there, they are trying to charge my wife over $6200 to replace a torque converter on a Toyota F More

by Kevin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steve Wenham
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2025 -

Roseville Toyota responded

Kevin, it's concerning to hear about your experience with the repair center. We strive for transparency and fairness in our pricing, so this feedback is important to us. Please reach out directly if you'd like to discuss this further or explore any other options we might have available for you. Thank you. Mike Ortiz - Service Manager - mikeo@rosevilletoyota.com

March 29, 2025

Typically good customer service and reasonable value, especially for a large dealership. Perhaps slightly overpriced compared to smaller mechanic. More

by Jon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory Lunsford
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2025 -

Roseville Toyota responded

Jon, thank you for sharing your feedback! We're glad to hear that you've had a positive experience with our customer service at Roseville Toyota. We appreciate your input and will take it into consideration as we strive to offer the best value possible.

February 03, 2025

Siempre amables muy buen servicio y ambiente limpio y personal atento lo recomiendo para un servicio o en compra de algún carro More

by bautista.jesus91
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory Lunsford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2025 -

Roseville Toyota responded

Gracias por compartir tu experiencia positiva con Roseville Toyota. Nos alegra saber que disfrutaste del servicio y el ambiente limpio, ¡esperamos verte de nuevo pronto!

December 16, 2024

Michael Nelson and toyota keep sending me unwanted emails with no way to unsubscribe. They obviously got a bad email address but do not check to see if it's a valid customer email before they start s More

by Unhappy customer
Recommend Dealer
No
Employees Worked With
Michael Nelson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2024 -

Roseville Toyota responded

We apologize for the inconvenience caused by these unwanted emails. We take your feedback seriously and will ensure that this issue is addressed promptly to prevent further occurrences. Please reach out so we can assist you in resolving this matter directly. Thank you. Mike Ortiz - Service Manager - mikeo@rosevilletoyota.com

December 12, 2024

Great service department. They provided excellent service and gave me a VERY realistic estimate on how long it would take to service my car. More

by bubbascar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory Lunsford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2024 -

Roseville Toyota responded

We're glad to hear that our service department at Roseville Toyota provided you with excellent service and a realistic time estimate. Thank you for choosing us, and we look forward to assisting you again in the future!

December 07, 2024

I appreciate the efficiency, the service and the communication this dealership provides every time my car has been serviced. More

by empalomba
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

Roseville Toyota responded

Thank you for sharing your positive experience with Roseville Toyota! We're delighted to know that our efficiency, service, and communication have consistently met your expectations. We look forward to serving you again in the future!

November 07, 2024

It has great advisors, competent techs, good environment, and provide good service. That's why I go there. More

by Katherisak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omid
Nov 11, 2024 -

Roseville Toyota responded

Thank you for the five-star review. We are very happy to have provided you with such a positive experience. We sincerely value your business and look forward to your next visit. Best Regards, Michael Ortiz Service Manager

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