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Roseville Toyota - Service Center

Roseville, CA

4.3
2,152 Reviews
Call Service Center (916) 782-2163

2,152 Reviews of Roseville Toyota - Service Center

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December 16, 2024

Michael Nelson and toyota keep sending me unwanted emails with no way to unsubscribe. They obviously got a bad email address but do not check to see if it's a valid customer email before they start s More

by Unhappy customer
Recommend Dealer
No
Employees Worked With
Michael Nelson
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 17, 2024 -

Roseville Toyota responded

We apologize for the inconvenience caused by these unwanted emails. We take your feedback seriously and will ensure that this issue is addressed promptly to prevent further occurrences. Please reach out so we can assist you in resolving this matter directly. Thank you. Mike Ortiz - Service Manager - mikeo@rosevilletoyota.com

December 12, 2024

Great service department. They provided excellent service and gave me a VERY realistic estimate on how long it would take to service my car. More

by bubbascar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory Lunsford
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 12, 2024 -

Roseville Toyota responded

We're glad to hear that our service department at Roseville Toyota provided you with excellent service and a realistic time estimate. Thank you for choosing us, and we look forward to assisting you again in the future!

December 07, 2024

I appreciate the efficiency, the service and the communication this dealership provides every time my car has been serviced. More

by empalomba
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 09, 2024 -

Roseville Toyota responded

Thank you for sharing your positive experience with Roseville Toyota! We're delighted to know that our efficiency, service, and communication have consistently met your expectations. We look forward to serving you again in the future!

November 07, 2024

It has great advisors, competent techs, good environment, and provide good service. That's why I go there. More

by Katherisak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omid
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Nov 11, 2024 -

Roseville Toyota responded

Thank you for the five-star review. We are very happy to have provided you with such a positive experience. We sincerely value your business and look forward to your next visit. Best Regards, Michael Ortiz Service Manager

November 06, 2024

My car was bought there in 2013. They answer all questions you bring to them. More

by rlmediati
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 07, 2024 -

Roseville Toyota responded

Thank you! Chris and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Roseville Toyota. Best Regards, Michael Ortiz Service Manager

November 03, 2024

Always had great service. I have a concern about my warranty. have paperwork that shows I bought a 7 year warranty but my advisor says I only have a 5 year warranty and it expi More

by kwkinz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omid
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Nov 05, 2024 -

Roseville Toyota responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience. Best Regards, Michael Ortiz Service Manager

Nov 06, 2024 -

kwkinz responded

Who do I see at dealership to discuss warranty?

October 31, 2024

Our Service Advisor Mr. Samuel Vega has been and was again outstanding during our last service. Mr. Vega is always knowledgeable and professional. Please thank Mr. Vega for More

by FMGERVACIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samuel Vega
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Oct 31, 2024 -

Roseville Toyota responded

We're delighted to hear that Samuel provided outstanding service during your visit at Roseville Toyota! We'll be sure to pass along your appreciation and kind words. Thank you for choosing us!

October 22, 2024

Good service. Glad we got free Peet’s coffee while waiting for my car. nice More

by jenny
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tre Young
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Oct 22, 2024 -

Roseville Toyota responded

Jenny, Thanks for sharing about your experience with Roseville Toyota. Tre and our team appreciate your business and hope to see you again soon! Best Regards, Michael Ortiz Service Manager

October 18, 2024

Kyle was great! He was helpful and respectful.Very patient and answered all my questions. More

by mshamiya49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 18, 2024 -

Roseville Toyota responded

We are pleased to hear that Kyle was great to work with during your recent visit. Let us know if we can help with anything in the future. Take care!

October 05, 2024

As always, great service from Steve. Steve explains everything and values your time. Two thumbs up! More

by Pogi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Wenham
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 07, 2024 -

Roseville Toyota responded

We are grateful for your positive feedback about Roseville Toyota. Thanks so much, Pogi!

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