Roseville Toyota

Recall service Thank you for great service. Professional, easy and quick. Checked in with Chris, he filled out a form and he said he’d call when it was completed. Thank you for great service. Professional, easy and quick. Checked in with Chris, he filled out a form and he said he’d call when it was completed. We got a free ride home and the work was done in a couple of hours Shuttle driver gets five stars! Thank you! More

Wonderful place! Wonderful people! Best service ever. Purchased my vehicle there. Great price! Amazing sales staff! ALL my service is done there and I won’t go anywhere else! Convenient Best service ever. Purchased my vehicle there. Great price! Amazing sales staff! ALL my service is done there and I won’t go anywhere else! Convenient! Great customer service! They really put people first! More

10k Service This was for my 10k mile service and from the time I pulled up until I left, I was greeted and treated extremely well, very professional service and v This was for my 10k mile service and from the time I pulled up until I left, I was greeted and treated extremely well, very professional service and very focused on customer service. Normal service time is about an hour but only took 40 minutes. Roseville Toyota even washed my car for me. I do recommend Roseville Toyota not only for the sales but also for the great service I receive every time. More

Great service I like Roseville Toyota dealership. This is my second car that I bought in this dealership. Thank you very much to Roman for the help. I like Roseville Toyota dealership. This is my second car that I bought in this dealership. Thank you very much to Roman for the help. More

Pre chap 7 discharge special sales financing. Justin B took care of me. Im disabled and needed to stay in budget. He fought hard for me. Got me into a Kia soa my wife did Her due dillegence and i Justin B took care of me. Im disabled and needed to stay in budget. He fought hard for me. Got me into a Kia soa my wife did Her due dillegence and i left with the plus not the base model atvthe price and payment i wanted 0 down and 45 days no pmt due. Thank you justin for keeping your word no games his manager Franklin was cool tried the good cop bad cop but retired 30 years in sales vp level. Go see justin he will take care of your needs. Cool dude!.. All about the customers. More

Wrong Service Went in for just an oil change. Told it would be about an hour. After an hour was informed that they had drained my transmission fluid on accident. My Went in for just an oil change. Told it would be about an hour. After an hour was informed that they had drained my transmission fluid on accident. My two issues with this. First, I feel that it is a safety issue having such lack of attention to detail. Second, with that happening it turned my wait time from one hour to about three and a half hours. My appointment was scheduled at 7 am and I did that for a reason. After my appointment I had a lot of things I had to take care of so I wanted to get my truck service taken care of and out of the way. With all that said. The service advisor was really great and understanding and did her best keeping me informed. Unfortunately I forgot her name but she had red hair if that’s helpful. Just want to make sure she gets kudos. I won’t stop coming because it was just a mistake but I do feel like it should be noted and corrected. Thank you, Tyler Plant Note: I selected a random employee from below because it required it. More

Awful customer service This is a follow up review, but it has not changed what so ever. This service center has zero communication with each other. It took them three days t This is a follow up review, but it has not changed what so ever. This service center has zero communication with each other. It took them three days to release my car, even though I paid for my bill. They delayed everything, and then when I called to ask them why it wasn’t being released; they said it was because of the bill. Even though I had already paid for it. The manager mike, then instead of taking to me, decided to play telephone and relay messages instead of talking to me. They did not value me as a customer. Apparently buying a new car and helping me get it fixed means nothing to these people. More

Excellent I have a great experience here. Everyone was polite and helpful. Especially the salesman that have worked with me. I would highly recommend to shop he I have a great experience here. Everyone was polite and helpful. Especially the salesman that have worked with me. I would highly recommend to shop here again. More

Dealership didn’t make it right. Let me first say my experience with sale rep Ed was good. I Bought a car, fantastic experience. Drove it home and engine seized. They took it back tha Let me first say my experience with sale rep Ed was good. I Bought a car, fantastic experience. Drove it home and engine seized. They took it back that night, gave me rental. Went back the following weekend to deal with getting new car. Ended up paying more money for a lesser car, dried the whole time. I originally bought a 2015 Prius three, blue in color with 73,000 miles so I bought extended warranty. I felt great about purchase. When I went back to get the new vehicle I got $400 off a 2015 Prius 2 with 35262 miles, hate the color, didn’t get taken care of for the inconvenience, registration is due in a month, and all I was repeatedly told was how good the mileage was. I wasn’t given the option to keep my car with the new engine in it. I wasn’t mad or angry at the situation cause I know people make mistakes. But going back in and not being taken care of, Crying the entire time and leaving the dealership with a car I didnt want and paying more money has put a very bad taste in my mouth. We have bought 3 vehicles from the dealership and I will never recommend going there. More

Car damaged during service . No offer for making me whole for wasted extra time. Took 1 week to get back with plan to fix damage; still has not offered anything to make me whole . No offer for making me whole for wasted extra time. Took 1 week to get back with plan to fix damage; still has not offered anything to make me whole More