Roseville Toyota

I would give 0 stars if it let me. I was in the market for a new vehicle and the one I wanted was coming in on a specific date. I was told it was first come, first serve which was understandable. I was se for a new vehicle and the one I wanted was coming in on a specific date. I was told it was first come, first serve which was understandable. I was sent the actual build sheet from Toyota with a price of MSRP on it from this dealership. I was also told by a manager in writing, that this was the price. When the vehicle arrived, I ran straight to the dealer to start the process. When I got there the price was now 10k over MSRP and I was told that they would not sell it to me unless I bought paint protection, dent insurance and Lojak. This alone was over 4k worth of add-ons. It was the worst experience I ever had with a dealer. Needless to say, I did not purchase from them and caution anyone from ever doing business with this dealership. My experience was exactly the type of tactics you hear dealerships pulling from time to time. More

Sales person Jose was fantastic and knowledgeable also Sami Shrestha both were able to help us get the car we need and affordable for us. Sami Shrestha both were able to help us get the car we need and affordable for us. More

Roseville Toyota is like home and I always feel welcome. Having employees like Chris Scarbrough, who you can count on for all of your car deals throughout the years, drives me to this place of business ever Having employees like Chris Scarbrough, who you can count on for all of your car deals throughout the years, drives me to this place of business every time. More

Chris Martinez is always very helpful and is a very knowledgeable service advisor. He has always been attentive to my needs. He also is a very patient listener. knowledgeable service advisor. He has always been attentive to my needs. He also is a very patient listener. More

Jason, in service department, is very friendly, personable and helpful. Great service! I will return for maintenance on my vehicle. I love Toyota’s. Thx personable and helpful. Great service! I will return for maintenance on my vehicle. I love Toyota’s. Thx More

I'd say I'm far from the typical car buyer. I'm 37 and I still own and drive my first vehicle, a 1987 Toyota Pickup. Ultimately, due to changing jobs, I no longer had access to a company vehicle which I'd still own and drive my first vehicle, a 1987 Toyota Pickup. Ultimately, due to changing jobs, I no longer had access to a company vehicle which I'd had for the past 7 years, so the wife and I decided I needed a commuter. I'm tall with a bad back, and needed something that truly fit me. I kept an eye out for a used Lexus GS for months, and finally found one that met all my criteria at Roseville Toyota. I bring this up because we went to this dealer knowing exactly what we wanted. I greatly appreciate that they could tell we were there for one car and that one car only, and didn't try to steer us toward others nor sell us on a more expensive or newer model. Long Tran was professional, courteous, and bent over backwards to accommodate us and our requests, as did the finance people. There was one charge (my fault for misunderstanding) that we probably would have opted out of, but they were able to drop the price for that service and we kept it in the contract. Lets face it, car buying is kind of a hassle no matter where you go or what you get, but all things considered, this seemed a very smooth transaction. More

I don’t have any experience with this dealership. My sales person Isaiah Owensby was the best, he knew what I wanted and didn’t try to sell me something I would not want. He was friendly and very res sales person Isaiah Owensby was the best, he knew what I wanted and didn’t try to sell me something I would not want. He was friendly and very respectful and very patient, he found me my perfect car More

The Roseville Toyota dealer has been Very efficient in their service. The customer service is always attentive and thorough. I always enjoy their positive disposition. their service. The customer service is always attentive and thorough. I always enjoy their positive disposition. More

Roseville is my favorite dealership to service my car. I travel 50 miles passing other dealerships to get the best service I have ever had. travel 50 miles passing other dealerships to get the best service I have ever had. More

Gray friendly professional customer service was provided . Enjoyed the guest area and the facility. Loved the beautiful 1978 land cruiser in the showroom. Can I have it? Please . Enjoyed the guest area and the facility. Loved the beautiful 1978 land cruiser in the showroom. Can I have it? Please More