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Roseville Toyota
Roseville, CA
3,931 Reviews
For over forty years, Roseville Toyota has proudly been a trusted resource in Roseville, CA, extending its services to surrounding areas like Sacramento, Folsom, Auburn, Elk Grove, and Citrus Heights. Strategically located in the Roseville Auto Mall, we cater to a broad audience seeking a Toyota dealer near me.
Understanding that purchasing a new or used car is a monumental decision, our approach is refreshingly straightforward. We focus on customer service rather than sales tactics, ensuring you make an informed choice without the stress of hidden fees. We prioritize your needs and satisfaction, whether you're seeking a Toyota 4Runner for sale, Toyota Camry for sale, or any other model in the Toyota lineup. Our vast inventory includes both the latest releases and a selection of used cars for sale in Roseville, CA. As such, whether you're eyeing a Toyota Corolla for sale or a Toyota Highlander for sale, we're confident you'll find a vehicle that aligns with your needs and budget. For those seeking budget-friendly cars in Roseville, CA, we have a broad selection of pre-owned, quality-inspected vehicles that provide excellent value for your money.
In addition to being a Toyota dealership nearby, we also provide comprehensive automotive services. Our Toyota service in Roseville, CA ensures your vehicle remains in peak condition, handled by a team of expert mechanics who are well-versed in everything from routine maintenance to complex repairs. Beyond simply being a Toyota dealership, Roseville Toyota is a reliable partner in your car buying journey. We're eager to assist you in navigating your next vehicle purchase. Visit us today at the Roseville Auto Mall and discover the Roseville Toyota difference.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 9:00 PM
Sunday 8:00 AM - 9:00 PM
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 5:30 PM
Sunday 9:00 AM - 5:30 PM
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 5:30 PM
Sunday 9:00 AM - 5:30 PM
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Showing 3,931 reviews
December 30, 2014
Sales Contract/Financing Dispute with Roseville Toyota BUYERS BEWARE, even if you have a signed contract, made a $2,000 down payment, and made your payment on-time, Roseville Toyota may still try to take y BUYERS BEWARE, even if you have a signed contract, made a $2,000 down payment, and made your payment on-time, Roseville Toyota may still try to take your vehicle back from you after 37-47 days. Since I had a previous bankruptcy and a newer job, I sought out special financing at various dealerships. After speaking and working with the special finance staff at Roseville Toyota, I purchased this vehicle from them on 10/25/14 and gave them $1,000 as the down payment. Within 10 calendar days, Roseville Toyota found a lender to finance the vehicle for me with my credit and work history but based on terms different than what was agreed to on 10/25/14. Roseville Toyota requested I come in to re-sign another contract with an additional $1,000 down payment; which I did on 11/04/14. On 11/15/14, “Armando” called requesting proof of residency for the other two individuals residing at the home. He said acceptable examples of this proof were paystubs, utilities bills, bank statements, etc. I sent via mobile text photos the documents to “Armando”. On 11/18/14, “Cara” called stating they still needed the information requested by “Armando”. This time, I sent two emails with attachments to “Armando” and “Sean”. After sending these emails, I received no further communication from Roseville Toyota until 12/11/14. On 11/20/14, the DMV titled the vehicle with me as the registered owner and mailed the proof of registration. On 12/11/14 (47 calendar days after Contract #1 and 37 calendar days after Contract #2), individuals from Roseville Toyota called me to tell me I have to return the vehicle. They said the lender kicked the loan out and they weren't going to finance the vehicle for me. On 12/12/14, I spoke with individuals at Roseville Toyota and they threatened me with vehicle repossession, application fraud and legal costs plus fees associated with reclaiming "their" vehicle. On 12/15/14, I spoke with the special finance manager who said due to lack of lender financing they need the vehicle and there's no in-house financing available with Roseville Toyota; a member of the Sullivan Auto Group. I explained to each of the callers the situation as I saw it on both Contract #1 and Contract #2: "Seller's Right to Cancel". They had me come in within 10 calendar days to re-sign. Either way, it was already past the 10 calendar days for the Seller's Right to Cancel. Roseville Toyota and Sullivan Auto Group should be held responsible for their actions of harassing, intimidating, threatening and lying to a buyer/consumer. On 12/19/14, the 1st monthly payment of $344.40 due on December 19th was delivered to Roseville Toyota via USPS Certified Mail. As the "Buyer", I held my end of the contract on multiple occasions. As the "Seller-Creditor", Roseville Toyota should hold their end of the contract by finding a lender on these terms or to in-house finance the vehicle within their dealership or Sullivan Auto Group. I believe they also have a business by the name of "Sullivan Auto Credit" so it is difficult to believe that they are unable to "in-house finance" as they claimed by phone. More
by LP
Employees Worked With
Charles Dean, Armando Enriquez, Barry Lyman, Sean Lyons
December 26, 2014
Love my corolla! Todd helped me pick out my new corolla. He listened to exactly what I wanted and was able to help me pick out the perfect car. He was very patient and Todd helped me pick out my new corolla. He listened to exactly what I wanted and was able to help me pick out the perfect car. He was very patient and kind, would definitely recommend him. More
by Chcaddct
Employees Worked With
Todd Ritter
December 03, 2014
Toyota 4Runner purchase My wife and I found a 4Runner on the internet with the features we needed at a good price. Razwan tracked down the car and I took it for a test drive. My wife and I found a 4Runner on the internet with the features we needed at a good price. Razwan tracked down the car and I took it for a test drive. We settled on a number and sat down with Danielle to finalize the deal. We were in and out in 5 hours, Its taken as long as 8 hours on a previous purchase at a different dealer, Raz and Danielle were very knowledgable and helpful and didn't try to talk us into options we didn't want. We had a great buying experience at Roseville Toyota. More
by ingrid.sheipline
Employees Worked With
Danielle Setele, Razwan Muhammad
November 24, 2014
Bait and switch on 11/23/2014, I was lured to Roseville for a vehicle that was posted online. I called Roseville Toyota before travelling several hours to ensure the on 11/23/2014, I was lured to Roseville for a vehicle that was posted online. I called Roseville Toyota before travelling several hours to ensure the vehicle was present and available. I was assured by Shaun Thornhill that the vehicle was still available & in stock before driving 3 hours one way. I made an appointment to view the specific vehicle that was advertised on their website. When we arrived, their staff escorted us around their lot in (what appeared to be) a staged attempt to locate the vehicle that I traveled to the dealership to view. It appears that they calculated this deception so I would walk around their lot & give them the opportunity to interest me in a different vehicle. During my visit to Roseville Toyota, several staff members attempted to interest me in a different vehicle. I was later informed confidentially by an uninvolved salesman that the vehicle that I drove to Roseville for had been sold several days prior. The staff attempted a bait & switch. The vehicle is still listed on their website as available. This deceptive, unethical, practice took business away from other dealers in other areas. Shaun Thornhill is now dodging calls from me. More
by jeff.miller.520125
Employees Worked With
Shaun Thornhill
November 09, 2014
excellent Excellent customer service..raza is a very nice and humble guy...very helpful ..I will recommend my family n friend to him..Thank you so much Excellent customer service..raza is a very nice and humble guy...very helpful ..I will recommend my family n friend to him..Thank you so much More
by pimpster
Employees Worked With
Razwan Muhammad
September 17, 2014
Buy another new car We had a guy named mundeep help us as a sales associate and Todd to help us. This is the second car we bought in two months from toyota. The first tim We had a guy named mundeep help us as a sales associate and Todd to help us. This is the second car we bought in two months from toyota. The first time was amazing and so was the second. Unfortunately when we were going to get out second car, we had a guy named Ray instead of Todd. This guy was so rude. He didn't shake anyone's hand or tell us his name. The first thing he said was "How do you pay your taxes?" How is that relevant at all. My mom was working the deal because the guy got on my dad's nerve. The whole time( 1 hour 30 minutes) he disrespected my mom. Also, he kept saying how this might be too expensive for us and our payment might be too much to handle. And even though my mom said don''t worry about the payment, he kept asking us about our taxes and financial stuff. He said that we could go and just shop else where we can get a better price. We finally agreed on a price and when we were going to sign the papers, we noticed that wasn't the price we agreed on at all. He charged us twice for tax. He even left and everyone was looking for him. We said no that the price was too much even though we were trading our truck in as well. When we were leaving, my dad went to the car since he was so mad. We were walking out, and the guy stopped us just to prove my mom wrong on her deal. My mom was like I need to go and he's like you spent 2 hours here, you can listen to me for a minute. She's like okay you have a minute, I have work in the morning and I'm sorry it didn't work. He's like oh well I have work too. So, listen. I have one minute. At the end, we just left and he folded the paper and said Thanks for wasting my time and threw his hands in the air. I was like wow. We have been with this company since 1997 and never been treated like this till we met Ray. So, quick lesson. Don't deal with him. I wonder how much business loss he has done for Toyota. He is so rude to women. He has also done this to another family member of ours that's a woman. We went again to get the car and thankfully we had Mundeep,Todd, and Brandon to help us. I would recommend working with them. It was hassle free and done within 20 minutes. More
by bhandal08
Employees Worked With
Other Employees :
Mundeep Jaiya, and Todd ( not sure of last name), Ray Rangchi
September 09, 2014
Specific Needs/AMAZING SERVICE & HELP !! Entire process easy, pleasant & efficient. Service & help were impeccable. I'm very grateful for internet, sales, CS, & finance for creatively meeti Entire process easy, pleasant & efficient. Service & help were impeccable. I'm very grateful for internet, sales, CS, & finance for creatively meeting my needs ! Razwan worked patiently and researched all options to get me out of one car and into a new RAV4, while introducing me to options I hadn't even considered and he was very thorough at making it work for me. No stress at all! I recommend this dealership to everyone in need. More
by DIV.guide79
Employees Worked With
Razwan/sales & Sierra in Customer Service, Razwan Muhammad, Richard Fabela
September 03, 2014
Couldn't be bothered Ok. I don't get it. We are driving a 2008 4 Runner, are well dressed, middle aged, and have an appointment with Bennet o look for a V8 to pull our RV. Ok. I don't get it. We are driving a 2008 4 Runner, are well dressed, middle aged, and have an appointment with Bennet o look for a V8 to pull our RV. He passes us off to someone else without explanation.. That person takes us on a hike to look for the three cars that they supposedly have on the lot. Eventually, we get in a car to drive around looking for them. None to be found except for one with 175000 miles and ridiculously overpriced. We express interest in the meantime in a new Avalon, and no one bites. We ask them to give us a call (for some bizarre reason) about the real price on the high mileage V8. Don't get a call until Monday afternoon from the 'sales manager,'. We express our dissatisfaction and get told that they were just so busy that they can't make everyone happy. Really??? More
by robt1831
Employees Worked With
Ryan Bennett
September 01, 2014
BIG LIARS SP. THE MANAGERS, BE CARE FUL, RECRD WHEN YOU DEAL We were over there yesterday to buy a new Toyota sienna. Attended by a sales man name ALI, EXCELLENT GUY, DEALS US ,SHOWS & test drive Siena's,like on We were over there yesterday to buy a new Toyota sienna. Attended by a sales man name ALI, EXCELLENT GUY, DEALS US ,SHOWS & test drive Siena's,like one & start the deal. We have two trade in vehicle with us, Decided to buy & start negotiation , then another manager jump in, we ask for better price on our trade in, they agree on the trade in but new vehicle price was not final, then another Manager Ray Rangchi jump in. I was telling them to add only $5000 more with my trade in, & Ray told me to do MY TRADE IN + $5000+ Tax, I denied & he returned the keys to us to go. Then after two hour we call back the salesman & asked if they can do 4000 + tax. He confirm with Ray & call us back saying that RAY TOLD HIM THAT COME BACK BUT PRICE IS OUR TRADE+$5000+tax. We drive back again @ 8.30 PM & they start paperwork Then they come back again with new price , & RAY SHOW UP & back up from his deal.We have a message in our cell phone from them confirmed by RAY THROUGH THEIR SALESMAN.WE CONFIRM BEFORE DRIVING BACK TO ROSEVILLE . Big Liars , do not trust them, Record everything they say , Worse experience Wasted our whole day with Liars. More
by sharmamil
Employees Worked With
Ray Rangchi
August 03, 2014
Thank you Razwan! Razwan provided fantastic service and was a pleasure to deal with in purchasing our new Toyota. Thank you for spending so much time with us. Razwan provided fantastic service and was a pleasure to deal with in purchasing our new Toyota. Thank you for spending so much time with us. More
by jadakarza
Employees Worked With
razwan, Razwan Muhammad
