Roseville Toyota

Toyota 4Runner purchase My wife and I found a 4Runner on the internet with the features we needed at a good price. Razwan tracked down the car and I took it for a test drive. My wife and I found a 4Runner on the internet with the features we needed at a good price. Razwan tracked down the car and I took it for a test drive. We settled on a number and sat down with Danielle to finalize the deal. We were in and out in 5 hours, Its taken as long as 8 hours on a previous purchase at a different dealer, Raz and Danielle were very knowledgable and helpful and didn't try to talk us into options we didn't want. We had a great buying experience at Roseville Toyota. More

Bait and switch on 11/23/2014, I was lured to Roseville for a vehicle that was posted online. I called Roseville Toyota before travelling several hours to ensure the on 11/23/2014, I was lured to Roseville for a vehicle that was posted online. I called Roseville Toyota before travelling several hours to ensure the vehicle was present and available. I was assured by Shaun Thornhill that the vehicle was still available & in stock before driving 3 hours one way. I made an appointment to view the specific vehicle that was advertised on their website. When we arrived, their staff escorted us around their lot in (what appeared to be) a staged attempt to locate the vehicle that I traveled to the dealership to view. It appears that they calculated this deception so I would walk around their lot & give them the opportunity to interest me in a different vehicle. During my visit to Roseville Toyota, several staff members attempted to interest me in a different vehicle. I was later informed confidentially by an uninvolved salesman that the vehicle that I drove to Roseville for had been sold several days prior. The staff attempted a bait & switch. The vehicle is still listed on their website as available. This deceptive, unethical, practice took business away from other dealers in other areas. Shaun Thornhill is now dodging calls from me. More

Couldn't be bothered Ok. I don't get it. We are driving a 2008 4 Runner, are well dressed, middle aged, and have an appointment with Bennet o look for a V8 to pull our RV. Ok. I don't get it. We are driving a 2008 4 Runner, are well dressed, middle aged, and have an appointment with Bennet o look for a V8 to pull our RV. He passes us off to someone else without explanation.. That person takes us on a hike to look for the three cars that they supposedly have on the lot. Eventually, we get in a car to drive around looking for them. None to be found except for one with 175000 miles and ridiculously overpriced. We express interest in the meantime in a new Avalon, and no one bites. We ask them to give us a call (for some bizarre reason) about the real price on the high mileage V8. Don't get a call until Monday afternoon from the 'sales manager,'. We express our dissatisfaction and get told that they were just so busy that they can't make everyone happy. Really??? More

BIG LIARS SP. THE MANAGERS, BE CARE FUL, RECRD WHEN YOU DEAL We were over there yesterday to buy a new Toyota sienna. Attended by a sales man name ALI, EXCELLENT GUY, DEALS US ,SHOWS & test drive Siena's,like on We were over there yesterday to buy a new Toyota sienna. Attended by a sales man name ALI, EXCELLENT GUY, DEALS US ,SHOWS & test drive Siena's,like one & start the deal. We have two trade in vehicle with us, Decided to buy & start negotiation , then another manager jump in, we ask for better price on our trade in, they agree on the trade in but new vehicle price was not final, then another Manager Ray Rangchi jump in. I was telling them to add only $5000 more with my trade in, & Ray told me to do MY TRADE IN + $5000+ Tax, I denied & he returned the keys to us to go. Then after two hour we call back the salesman & asked if they can do 4000 + tax. He confirm with Ray & call us back saying that RAY TOLD HIM THAT COME BACK BUT PRICE IS OUR TRADE+$5000+tax. We drive back again @ 8.30 PM & they start paperwork Then they come back again with new price , & RAY SHOW UP & back up from his deal.We have a message in our cell phone from them confirmed by RAY THROUGH THEIR SALESMAN.WE CONFIRM BEFORE DRIVING BACK TO ROSEVILLE . Big Liars , do not trust them, Record everything they say , Worse experience Wasted our whole day with Liars. More

Thank you Razwan! Razwan provided fantastic service and was a pleasure to deal with in purchasing our new Toyota. Thank you for spending so much time with us. Razwan provided fantastic service and was a pleasure to deal with in purchasing our new Toyota. Thank you for spending so much time with us. More