Roseville Toyota

He offer me excellent customer service, Very nice gentleman. He was listening and answering my concern properly Thank you gentleman. He was listening and answering my concern properly Thank you More

Romeo was extremely friendly and considerate. He provided excellent service when showing the vehicles and helping us reach the best possible deal. He provided excellent service when showing the vehicles and helping us reach the best possible deal. More

Excellent dealership service. They are well organized and carefully explain all procedures and costs in advance of service. My service advisor, Austin, was outstanding and went They are well organized and carefully explain all procedures and costs in advance of service. My service advisor, Austin, was outstanding and went the extra mile in working with my extended vehicle warranty provider to cover the cost and installation of new hatchback struts. More

Seems like customer service has declined. The service coordinator wasn’t very friendly. For someone working in customer service he seemed annoyed like I was bothering him. He was asking me un The service coordinator wasn’t very friendly. For someone working in customer service he seemed annoyed like I was bothering him. He was asking me unnecessary questions like what day I scheduled my appointment. Am I supposed to remember the date if it was weeks ago? He left me a message to tell me my car was ready so when I went to his desk he gave me attitude asking me to show him the text. I explained he called me. He seemed lazy just kind of threw the paperwork didn’t go over anything. Like I wasn’t worth his time. Seems like perhaps workers there need experience working with diverse populations. In the last few years we’ve bought 3 new Toyota’s. 2 there, but the recent one we bought from another dealer. Roseville Toyota was my go to dealership not only to buy my new cars but for service. We will be purchasing another Toyota within the next year and just thinking of taking our business elsewhere. More

Roseville Toyota has outstanding service advisors and service personnel. The service to my Sienna van was completed in the time frame that advisor Paul Koontz said how long it would take to be serviced. service personnel. The service to my Sienna van was completed in the time frame that advisor Paul Koontz said how long it would take to be serviced. More

Alexander W. was great to work with. Very friendly and very professional. I rate Alexander with 5 Stars. was great to work with. Very friendly and very professional. I rate Alexander with 5 Stars. More

The Roseville Toyota Dealership was great! They had lots of options and the sales people were so nice and made the experience pleasant and easy! They had lots of options and the sales people were so nice and made the experience pleasant and easy! More

Service was good in the beginning. The work was good in a timely matter. Butt check out was the worst thing there. I waited for me service worker to finish with the customer before me. The work was good in a timely matter. Butt check out was the worst thing there. I waited for me service worker to finish with the customer before me. A good 20 minutes. When he finished with them. He calls a other customer to get there car. That was nowhere in sight. Then appears up to pay. A other ten minutes. Then the previous customer comes back. Then takes service person away. So stood there for a total of 45 minutes. With no help. I just had to sign and go. Got help from other services person. Don't want this to happen to people. Should just have the cashier's doing the end of service More

Good and reliable service always. I feel safe after Any repairs or service. I cans depend on Roseville Toyota I feel safe after Any repairs or service. I cans depend on Roseville Toyota More

So far, I’ve only been to the service depart a few times, but, the staff are Great! Fun, down to earth, caring but, the staff are Great! Fun, down to earth, caring More