Roseville Toyota

Mirai Service Shane was very professional and helpful. I enjoyed working with him. Unfortunately, the one item I requested did not get replaced, which was a flat ti Shane was very professional and helpful. I enjoyed working with him. Unfortunately, the one item I requested did not get replaced, which was a flat tire product replacement. More

Service department appointment I was really probably from my appointment. Horalens her to Splaine what would be done in the time it would take to do it. He was very friendly and he I was really probably from my appointment. Horalens her to Splaine what would be done in the time it would take to do it. He was very friendly and helpful in addition to offering me a cuppa coffee while I waited. The vehicle is done properly he took care of the payment for me at his workstation and the car was delivered to me. . A car wash was a pleasant surprise. I've never been anywhere else I have my car serviced what is it Roseville Toyota More

Service of Prius V Service was timely and of good quality. The car was finished in a timely fashion and I was fully informed of what was done and what might be needed in Service was timely and of good quality. The car was finished in a timely fashion and I was fully informed of what was done and what might be needed in the future. More

2018 Camry Went in w the understanding that I wanted to Lease an XLE. Found a Black one in a 4 Cylinder with all the right options. Then came the financing...we Went in w the understanding that I wanted to Lease an XLE. Found a Black one in a 4 Cylinder with all the right options. Then came the financing...we advised the salesperson that we were trying to stay at or below a certain pmt level on a lease pmt. the first offer was about $130 higher than our budget. We told him that and then advised him that we were going to go home a rethink our purchase/lease. He ended up getting us down to within $10 of our pmt, but why did it take so long? I get it...starting at a really high number still gets you a high number, But don’t start so high that it makes a car buyer have to go straight for the door. Also, the advertisement for the lease is very misleading needs to be changed. I get that it bring customers through the door, but when you walk in thinking one thing, but end up getting quotes 2.5x what the advertisment presented In the end, we got what we wanted, but we were in the dealership for way too long to negotiate a lease on a brand new Camry. Thanks to Barry for taking care of us and making sure that we got what we could afford! More

Great service Great dealership from sales to service. I’m always able to make appointments that fit my schedule and am able to leave in a timely manner. Definitely Great dealership from sales to service. I’m always able to make appointments that fit my schedule and am able to leave in a timely manner. Definitely recommend this location! More

Unexpectedly great!!!! Came in with low tire pressure in what I later learned were all 4 tires. Was quickly taken care of. Had a cup of coffee and the job was completed Came in with low tire pressure in what I later learned were all 4 tires. Was quickly taken care of. Had a cup of coffee and the job was completed in less than 30 minutes. Quick and easy..... More

First service Brought new car in for first service. Very delightful service advisor, Lacey Brown, made the process very easy, went over covered services and schedul Brought new car in for first service. Very delightful service advisor, Lacey Brown, made the process very easy, went over covered services and scheduled next appointment. In and out in one hour, just as promised. More

Good service and good deal. They are patient and listen buyer to try their best to make customer satisfaction. I would like to suggest other buyers to see Jr. sale and good deal. They are patient and listen buyer to try their best to make customer satisfaction. I would like to suggest other buyers to see Jr. sale person and Thuec Lee Finance to help for quickly buying new car. More

I have to write something? Good communication from service advisor. As for this post service survey I am happy to help my advisor with a positive rating for great service howev Good communication from service advisor. As for this post service survey I am happy to help my advisor with a positive rating for great service however the 25 word minimum and requirement to write a text review is a deterrent to customer responses. More

I don’t mind driving 30 minutes to Roseville Toyota! Steve has great service. The morning I came in for a recall on my Prius’s parking brake, I was well taken care of. Everyone is a lot friendlier at 7am Steve has great service. The morning I came in for a recall on my Prius’s parking brake, I was well taken care of. Everyone is a lot friendlier at 7am compared to 4pm when I picked up my vehicle. The moods were different in the evening. My only complaint is having to pay for a rental when I had to make an appointment for a recall. Completely unfair! Steve was very empathetic and considerate, but I still had to pay. More