Roseville Toyota

Service review Excellent service and very professional. Corey was thorough and polite. All staff were prompt and courteous. Cory reviewed everything that was done to Excellent service and very professional. Corey was thorough and polite. All staff were prompt and courteous. Cory reviewed everything that was done to my car and explained why the additional work that was not anticipated was needed. More

Great Service I called and received an appointment the same day. Service was done promptly. Service person was very courteous and called back when vehicle was don I called and received an appointment the same day. Service was done promptly. Service person was very courteous and called back when vehicle was done. More

A total headache. Lack ofcommunication between service reps and mechanics and detail service. I had to pay for an extra day for the rental and had to take 2 vacation da Lack ofcommunication between service reps and mechanics and detail service. I had to pay for an extra day for the rental and had to take 2 vacation days because vehicle wasn't repaired correctly. I was told that it was ready for pick up and the work wasn't even completed. The washer fluid was empty which I was told was repaired properly, the radiator overflow was empty, the parts that I was told.that were replaced weren't and the detail was half xxx. The vehicle wasn't even vacuumed. After taking it home the washer fluid leaked all over my garage floor. I had to take it back to have the job completed and to have the vehicle detail redone somewhere else instead of there because the rep didn't trust the in house detail department. I had to use another rental car and then was told.that was going to take another day longer than expected. No one really cared. The department mgr.Cole saw me.in there many times but never inquired why. Slapstick business. They just tell you what they want you to hear bit really give a crap. More

Good experience I was in for routine service and the experience met my expectations for quality of work, completion time and charges. There is a nice cafe area to han I was in for routine service and the experience met my expectations for quality of work, completion time and charges. There is a nice cafe area to hang out in while you wait, if you wish to not ride the shuttle or arrange a ride home. More

Why Are We A Toyota Family? Why are we at Toyota family? The product is solid and reliable, but so are many others right? The difference is at Toyota, especially, Roseville Toyo Why are we at Toyota family? The product is solid and reliable, but so are many others right? The difference is at Toyota, especially, Roseville Toyota, whenever we require specialized customer service, Roseville Toyota comes through with flying colours! From meeting or beating local coupons, to dealing with rare recall issues, scheduling and basic services, we couldn't be more pleased. More

Everyone was very nice and it was an easy experience I worked With Austin from Internet sales and he was a really good guy. He stayed late to make the deal happen and was the opposite of what most people I worked With Austin from Internet sales and he was a really good guy. He stayed late to make the deal happen and was the opposite of what most people expect of a car salesman. He made the experience! Thanks Austin! More

Excellent customer service Zab Gonzales, has been my service advisor- very helpful and friendly. Updates me with status of car Through the day, explains things in great detail Zab Gonzales, has been my service advisor- very helpful and friendly. Updates me with status of car Through the day, explains things in great detail. It helps since I don’t know anything about cars More

Wonderful people-Slow process We love our new Highlander. Howard Sweeney and William Garcia were wonderful to work with. William spent the day with us from beginning to driving out We love our new Highlander. Howard Sweeney and William Garcia were wonderful to work with. William spent the day with us from beginning to driving out. Howard also checked in on us about every 15 minutes. But waiting for finance took forever. Made for a long day. Britannia was super and got us out as quick a possible. Melissa instruction were very helpful. Would highly recommend Roseville Toyota. More

Charged a different price than before I usually get the oil changed for our two cars at Toyota. My wife went to take care of it this time. She was charged about $40 more for the same servi I usually get the oil changed for our two cars at Toyota. My wife went to take care of it this time. She was charged about $40 more for the same service we have had on the same car in the past. I compared the service log to the others were have saved. My wife feels like she was taken advantage of because she is a woman. More