Roseville Toyota

Rachel’s service for my 2017 RAV 4 oil change was awesome. She explained in detail everything that was serviced on my car. She also explained the choice of Toyota Care. She’s a very knowledgeable awesome. She explained in detail everything that was serviced on my car. She also explained the choice of Toyota Care. She’s a very knowledgeable customer service employee. I would like to ask for her to help me each time I need a service. Thank you for your help Rachel!! More

Roseville Toyota has excellent service, convenient hours and reasonable prices. I have always found them to be honest, thorough and willing to help. I find it a pleasure to do business with them. I also bou and reasonable prices. I have always found them to be honest, thorough and willing to help. I find it a pleasure to do business with them. I also bought my car from them and I am very happy with it. More

This service department is very sketch. I recently hand my tires rotated and inspection they do no. Oil change. It started with the nice lady in the driveway attempting to bring to seve I recently hand my tires rotated and inspection they do no. Oil change. It started with the nice lady in the driveway attempting to bring to several desk. When they found out it was express they said no take him to. This happen 3 times till I arrived at Steve. Steve is very condescending and rude. When he realized I was express and had spend 2500 last visit. He seems disappointed that my car didn’t Need any expensive Serviced. When I asked for a Lyft home he stated since it was free service no Lyft provided. When I came back. He acted as if he has no idea who I was told him. You called me. He then said how will you be paying! I had to say look at the paperwork. Hello. He overall was just rude and interested. I can see it’s a terrible place to work. The culture is to see how much money you can screw a customer out of. My last service they damaged my car and tried to blame on me. I only got it resolved when I complained to ca BAR. I will only bring my car there for free services since I bought my tires there for elsewhere so not service any cars here. They are shady and like I Said earlier only out to see how much money they can get you for. It’s all about the commission earned. Not about service. I typically serviced my cars at the desk exclusively. So they have lost a life time customer and they don’t give a xxxx. More

Always had good service in the service dept BUT they could not explain to my satisfaction why my 2020 RAV4 Hybrid had a dead battery after being parked only 4 days at the airport and leaving me stranded could not explain to my satisfaction why my 2020 RAV4 Hybrid had a dead battery after being parked only 4 days at the airport and leaving me stranded for 3 hrs. Never had that problem with my 2005 Highlander. I found a lot of stories on the internet of dead batteries with hybrids. Where is the fix, Toyota?! Service Dept insinuated it was MY fault. I don't know which person was my service rep but had to mark one. More

Isaac Garcia was very helpful with finding the car of my dreams! Great service, I will definitely be coming back to this dealer in the future. dreams! Great service, I will definitely be coming back to this dealer in the future. More

Efficient and Effective service. Great people and great facilities. Answered all my questions. Will return again! Great people and great facilities. Answered all my questions. Will return again! More

Had our 2015 Rav 4 in for 45000 mile service while i waited. Out and satisfied in a little over one hour. waited. Out and satisfied in a little over one hour. More

I’m feeling like my house they have excellent service and Help to me taking my new car Help to me taking my new car More

Friendly and kept me informed as assessment proceeded, and provided great counsel regarding how to expedite claim through insurance. and provided great counsel regarding how to expedite claim through insurance. More

Staff are always efficient and courteous. Dealership is always very clean. The hrs open for service on my vehicle are very helpful because of my work schedule. Great cars and dealership. Dealership is always very clean. The hrs open for service on my vehicle are very helpful because of my work schedule. Great cars and dealership. More