Roseville Toyota

The dealership has knowledgeable dealers that are very aware of the customers needs. The dealer I had was very respectful and never did he push me into buying a car. At the end of my search I drove off wi aware of the customers needs. The dealer I had was very respectful and never did he push me into buying a car. At the end of my search I drove off with the great car. Thank you Jose More

30K mile scheduled maintenance, 2015 Prius. The service process was well organized and staffed. I was assisted by five different individuals, one after the other, starting almost immediately The service process was well organized and staffed. I was assisted by five different individuals, one after the other, starting almost immediately when I arrived. My total combined wait time was less than 10 minutes. Everyone was personable and professional. All my concerns were addressed, all my questions answered. The car was ready to be picked up on schedule. I have no suggestions for improvement other than lowering the cost. More

Went to dealer with coupon they sent for oil change. After over an hour wait they texted to say they recommended air filter change which doesnt seem it shoukd take an additional hour! Was tied up for After over an hour wait they texted to say they recommended air filter change which doesnt seem it shoukd take an additional hour! Was tied up for over 2.5 hours - never dreamed oil and filter change would take so long. Won't do that again! More

Got was was promised in a timely manner. Shane was excellent. Very professional and helpful. Shane was excellent. Very professional and helpful. More

My latest service was the worst experience so far. I had an appointment but still spent over 3 hours at the dealership.. when I heard nothing after 2 hours, I stood and waited for over 20 min for my r I had an appointment but still spent over 3 hours at the dealership.. when I heard nothing after 2 hours, I stood and waited for over 20 min for my rep just to find my car had been done and he had a stack of done service sheets that he dug through to find it. No apology or explanation . I waited another 25 min for my car while the valet brought down car after car walking past my car each time. I even went up and asked again that I’m still waiting and the guy said my keys weren’t there so someone is getting it and returned to his conversation with another worker. . Horrible experience. More

Courteous and professional staff. Service was performed in timely manner. Waiting room was crowded and social distancing re Covid was not possible. Service was performed in timely manner. Waiting room was crowded and social distancing re Covid was not possible. More

They always get me some good deals. He made sure that I wasn't thirsty or hungry .He let me know about the deals they have and when I wasn't sure what was going on he explained it to me He made sure that I wasn't thirsty or hungry .He let me know about the deals they have and when I wasn't sure what was going on he explained it to me so I was sure what I was getting into.He was very patient and courtesy.I would let my friends know to ask for him because he did a great job! More

Shane was great. I had my car serviced promptly and was informed via phone call to pick up my SUV. I had my car serviced promptly and was informed via phone call to pick up my SUV. More

Efficient, professional, straightforward and no hokus polish. Always has been regarding servicing our Toyota Camry. polish. Always has been regarding servicing our Toyota Camry. More

Great customer service, easy to make an appointment, speedy service appointments and I don’t ever feel like I’m overpaying for services I don’t need. speedy service appointments and I don’t ever feel like I’m overpaying for services I don’t need. More