Roseville Chevrolet - Service Center

I only go to John L. Sullivan Chevrolet...period. John Rodgers in service is always professional, knowledgeable, and has a smile. There is a reason why I only go to this dealer in the Auto Mall and h John Rodgers in service is always professional, knowledgeable, and has a smile. There is a reason why I only go to this dealer in the Auto Mall and he is one of them! More

Totally lame I brought my truck in wanting a thourogh inspection to see if it was even worth fixing. I was told my truck was ok and it was worth fixing the brake i I brought my truck in wanting a thourogh inspection to see if it was even worth fixing. I was told my truck was ok and it was worth fixing the brake issue I had going on. 2000.00 in repairs to have my fuel injectors be bad also and now I need a new truck. I wouldnt have fixed the brakes if they had done the inspection I wanted. I would have bought a new truck instead. So here I am now. Stuck with a broken truck and serious debt. Thanks Chevy for nothing! More

its just a great place to buy a new car I have owned a lot of Chevys and GMCs from different dealer ships I bought my last Silverado from John Sullivan Chevrolet a great place to buy and hav I have owned a lot of Chevys and GMCs from different dealer ships I bought my last Silverado from John Sullivan Chevrolet a great place to buy and have your service done . More

Personalized Service Well my truck became a teaching moment. I had a leak in my truck. I checked out the Utube suggestions with no luck. So, I took it into my shop. They f Well my truck became a teaching moment. I had a leak in my truck. I checked out the Utube suggestions with no luck. So, I took it into my shop. They found a couple leaks and fixed them. It still leaked. Called the shop manager and explained what was happening. The gave me a vehicle to drive while they found a total 8-10 leaks. Mostly gaskets, but after 12 years what do you expect. Bottom line I was treated with respect. and as if I was one of a family. Thank you very much. More

Fast Service Just took in car for oil change. Andrew suggested they do the 4-tire rotation and MPVI as well. They checked tires ,rotation etc and was out of ther Just took in car for oil change. Andrew suggested they do the 4-tire rotation and MPVI as well. They checked tires ,rotation etc and was out of there in time mentioned. Andrew was very nice and helpful. More

It was a very good experience if you’re going there to buy the car talk to Gordon. He moves a little slow but he will get you the best deal in the house if you’re going there to buy the car talk to Gordon. He moves a little slow but he will get you the best deal in the house More

Excellent Service After speaking to the service attendant about recent poor services conducted on my vehicle at various dealership locations, he followed thru with quic After speaking to the service attendant about recent poor services conducted on my vehicle at various dealership locations, he followed thru with quick, excellent results at this location. I will stay with Sullivan Chevrolet while I am in California. My only issue, though I regret I did not bring them, I was offered a $38.00 package deal twice by mail. I was provided a military discount however by my service provider bringing my total from $49 to $46.30. It just would have been nice if Sullivan mails out two repeated discounts they could honor them for returning loyal customers regardless if we bring them in with us or not. That is the only "0"or "1" I give them on this visit. More

Quick Service I was kept informed of the service that was taking place, and my car was done quickly.I also used the courtesy car which was helpful. I was kept informed of the service that was taking place, and my car was done quickly.I also used the courtesy car which was helpful. More

Maintence package??? xxx I had purchase the maintenance package for my 2016 Silverado for $600 plus and was told it covered oil changes up to 60,000. Apparently it only cove I had purchase the maintenance package for my 2016 Silverado for $600 plus and was told it covered oil changes up to 60,000. Apparently it only covers 4 oil changes???? WHAT THE xxxx!!!! Why would I spend $600 plus on a package for 4 oil changes? Especially when I can do them myself for about 30 bucks a piece. I was trying to save myself a headache and the time.... BUT NO. When trying to talk to the infamous finance guy that made they deal, they did show until 8 and my oil change was already done. The service guy was helpful and stated this happens all the time. ONCE AGAIN: WHY IN THE xxxx would I spend 600 plus on a maintenance package for 4 oil changes. I know for a fact that the finance guy said for up to 60,000 miles. I am military and do not lie!!! This was xxxxxxxx and will not be buying or using John L Sullivan for future vehicle purchases. Already blasted this on my social media and to my military friends. Funny that many have ran into the same issue within the same dealership!!!! More

Highly Disappointed Went to this dealership twice and it came out with more problems than going in there with on both visits Suppost to be two days of work and ended up Went to this dealership twice and it came out with more problems than going in there with on both visits Suppost to be two days of work and ended up being over a week and not a rental car was offered once! Would go days without being updated and had to drive down there my self to find out Car is still having problems in the same area but afraid for them to work on it again More