Roseville Chevrolet - Service Center

Oil change/tire rotation Every one is super friendly. They let you know up front that it will take 2hrs ( not sure why it takes that long). I see the service advisor come out Every one is super friendly. They let you know up front that it will take 2hrs ( not sure why it takes that long). I see the service advisor come out to the waiting area & let the person know what the issue is , the price & how much longer it might be. I rally like that. They did not need to do that for me because I was done in the time frame I was told. My only issue was the courtesy car wash. It was horrible. Windows were streaked, the back of the car I could see where they had supposedly wiped it. I had clean my windows just after I left just so I could see. More

My brakes were making a noise that is not normal. I had to replace the rotors on my prior vehicle so of course I was nervous about this noise. Turned out that my brakes were good and it didn’t cost me I had to replace the rotors on my prior vehicle so of course I was nervous about this noise. Turned out that my brakes were good and it didn’t cost me anything but some time. Thank you JOhn L. Sullivan. I had purchased my prior vehicle from the Automall and never received the attention I have received from your dealership. More

Defective part replacement The service department staff are very involved and resolved my concern in a prompt ems efficient manner. From the greeter to customer to the clerks e The service department staff are very involved and resolved my concern in a prompt ems efficient manner. From the greeter to customer to the clerks everyone was very cordial. Roberto More

Well Oiled Machine Upon arriving at the dealership (On a Saturday) for recall service, I was greeted with warmth and respect. They quickly took in my vehicle for Service Upon arriving at the dealership (On a Saturday) for recall service, I was greeted with warmth and respect. They quickly took in my vehicle for Service, and explained everything to me clearly. (Thanks Paul) after receiving my complimentary cup of Starbucks coffee, I was kindly given a complimentary shuttle ride back to my home. 4 hours later I received a call from Paul to let me know that my vehicle was ready for pick up. The entire process was easy and painless, and they washed my car for me free of charge. I highly recommend this dealership and service department. More

Impressed with the Customer Service I'm new to the area and was happy to be able to schedule a same day appointment in the late afternoon with the Penny. I was able to wait for it and di I'm new to the area and was happy to be able to schedule a same day appointment in the late afternoon with the Penny. I was able to wait for it and didn't take very long. I was not and to do that at my previous dealer. Eric Dixson was very thorough, helpful and polite. The cashing were super friendly & even made me laugh. More

Unknown repair Service rep assisted and resolved car driving again. Timely, efficient service, called and no hurry to pick up vehicle. Diagnosis excellent and not as Service rep assisted and resolved car driving again. Timely, efficient service, called and no hurry to pick up vehicle. Diagnosis excellent and not as thought to be. More

Bad costumer care Nothing good to say they promise repair my car in two hours but take two days they never call me. To let me know whats the problem Nothing good to say they promise repair my car in two hours but take two days they never call me. To let me know whats the problem More

As promised Service completed in timely manner. Kept me informed on the status of my vehicle. Checked for any recalls or service bulletins pertaining to my vehi Service completed in timely manner. Kept me informed on the status of my vehicle. Checked for any recalls or service bulletins pertaining to my vehicle. More

Came in for an oil change left in my dream car! 2 years ago I would not be writing this review. I had 3 different cars before I got to keep the leased 2016 cruise. I came in just to have my oil cha 2 years ago I would not be writing this review. I had 3 different cars before I got to keep the leased 2016 cruise. I came in just to have my oil changed, figured I would walk around and look since my lease was up in a couple of months. Kenny (salesmen) said good morning and asked if I needed help. I told him no I already have a leased car I was just gonna look. Go make some money with a laugh. He decided to walk with me and asked some questions. Well he’s amazing and had some great information for me. Jimmy worked his magic and Danny got me through finance in little to no time! Needless to say my heart is full, my opinion has changed and I am forever grateful for Kenny who just saying good morning! Leased 2018 Chevy Traverse 😍 More

Thankful for Matt! Matt in the service center is my go to! He always is kind and takes care of me. Not a big fan of Mark and I will only come get my car serviced if Matt Matt in the service center is my go to! He always is kind and takes care of me. Not a big fan of Mark and I will only come get my car serviced if Matt Amundson or Paul Hernandez are working! More