Roseville Chevrolet - Service Center

Always waiting Every time I make an appointment, I am always waiting at least 15 minutes if not longer. They don't have enough help. The person servicing people is Every time I make an appointment, I am always waiting at least 15 minutes if not longer. They don't have enough help. The person servicing people is running around saying 'I'll be right with you' to all the people waiting. What's the point of having an appointment when you just have to sit and wait, as does the person who is giving you a ride. I have only gone there because I revived complementary services when I purchased my car. However, those are up so I will be going elsewhere for future service. More

The WOW FACTOR There are no words that describe the outstanding commitment the men and women have at John L Sullivan, especially Thomas my service rep, he's not only There are no words that describe the outstanding commitment the men and women have at John L Sullivan, especially Thomas my service rep, he's not only a great employee but also a terrific friend. More

Due nill It took me 7 days to make my appointment as no one in their service Dept. will pick up a phone Especially Ashly in the due bill Dept. Do yourself a It took me 7 days to make my appointment as no one in their service Dept. will pick up a phone Especially Ashly in the due bill Dept. Do yourself a favor and go somewhere else More

Oil Change, Tire Rotation, High-Beam Great follow-up. Great courtesy. Great experience. Thank you, Erick. I will be back for service again, as soon as I need it. -Jeff Norquist Great follow-up. Great courtesy. Great experience. Thank you, Erick. I will be back for service again, as soon as I need it. -Jeff Norquist More

Excellent The help I get with Kayla dean on my service with my Chevy Silverado on my lunar eplace Kent was not only combed with the up most personal experience. The help I get with Kayla dean on my service with my Chevy Silverado on my lunar eplace Kent was not only combed with the up most personal experience. with a Chevy dealer tHe time and Communication was prompt. More

Pam in Service Pam helped with a ‘difficult to diagnose’ problem with my 2015 Tahoe, and was nothing but helpful. She kept me updated throughout the process and made Pam helped with a ‘difficult to diagnose’ problem with my 2015 Tahoe, and was nothing but helpful. She kept me updated throughout the process and made sure the problem was fixed after pick up with a follow up phone call. She was knowledgeable and always willing to answer my questions. I highly recommend her if you ever need service of any kind. More

Malibu Hybrid engine light Dealership service department took my car in despite the fact they were busy and I did not have an appointment. They did an excellent job getting my c Dealership service department took my car in despite the fact they were busy and I did not have an appointment. They did an excellent job getting my car diagnosed and fixed by the end of the day. More

Just more attention to detail I brought my truck in on a recall and they said they reprogrammed it which they didn't so the steering locked up after recall work was supposully fixe I brought my truck in on a recall and they said they reprogrammed it which they didn't so the steering locked up after recall work was supposully fixed . I had to bring my truck back again for a second time so it can be done right this time. Not madd but defenitly did not like being told something so important was handled and it wasn't. More

Service I went in for a service turned out I needed a new battery! They quoted me $149 + It was ONLY to my own knowledge that I had warranty on my old batt I went in for a service turned out I needed a new battery! They quoted me $149 + It was ONLY to my own knowledge that I had warranty on my old battery. The service tech Paul failed to bother and check my service background which could’ve resulted me in paying extra. All I got was a “. Sorry” More

Awesome service! I always experience really great, attentive service every time I come it. I actually enjoy coming in to service my car and hanging out in the café is I always experience really great, attentive service every time I come it. I actually enjoy coming in to service my car and hanging out in the café is the best! The service technician always keeps me well informed of the progress of my car and when it will be completed. More