Roseville Chevrolet - Service Center

warranty oil change part repair Overall excellent...Pam was great fast service car washed part repair great..service center very efficient and nice...I recommend John Sullivan to my Overall excellent...Pam was great fast service car washed part repair great..service center very efficient and nice...I recommend John Sullivan to my coworkers and friends...really enjoy my car Cheyenne Cruze LTZ....outstanding More

Ron’s impala Excellent service Great service nice service people Always trying to assist you Have been coming to John l For years always a great experience W Excellent service Great service nice service people Always trying to assist you Have been coming to John l For years always a great experience Will be back More

Fast friendly service I dropped my car off on Monday and Picked it up on Tuesday and it was gleaming. I got a rental that was very nice and it drove excellent. I dropped my car off on Monday and Picked it up on Tuesday and it was gleaming. I got a rental that was very nice and it drove excellent. More

Friendly service, disappointing results Everyone was friendly service is usually good however this last time trash was left in my truck and a plastic part was broken off and left for me to f Everyone was friendly service is usually good however this last time trash was left in my truck and a plastic part was broken off and left for me to find. More

EXCELLENT I pulled up and was greeted right away. Was shown around to locate the cafe and restrooms as well as other options for seating. I did not have to wait I pulled up and was greeted right away. Was shown around to locate the cafe and restrooms as well as other options for seating. I did not have to wait long at all. My service guy Mark was very pleasant and professional! LOVED THE SERVICE! More

Best Customer Service Matt was on top of everything. He listened to my requests and questions and had instant answers and help. There are plenty of comfortable places to wa Matt was on top of everything. He listened to my requests and questions and had instant answers and help. There are plenty of comfortable places to wait while my car was serviced and I enjoyed some food from the cafe. More

Highly recommend Love the service I receive every time, always buy my cars and have my service completed at your dealership. Friendly staff and excellent attention to Love the service I receive every time, always buy my cars and have my service completed at your dealership. Friendly staff and excellent attention to detail More

Absolutely Awesome I took my 2015 Chevy Spark in for an oil change and an all points maintenance check . Mark was my service person, he made sure to check on my warranti I took my 2015 Chevy Spark in for an oil change and an all points maintenance check . Mark was my service person, he made sure to check on my warranties for me. He was very professional and friendly. My car was ready to go one hour later, all shiny and clean! More

Not happy and will not return Well after a great start to this visit it went down hill. My service writer had her days off so contact was transfered to another employee. After leav Well after a great start to this visit it went down hill. My service writer had her days off so contact was transfered to another employee. After leaving messages and calling multiple time then having to get mad about the state of never getting a return call I was finally called back. When trying to get to the bottom of why I was being charged a diag. fee for work that was covered under my warranty I had to call the warranty service multiple times and attempt to talk to the service writers also it wasnt until the last time was I told the "truth". Apparently my warranty wouldnt cover a 1 hour pressure test according to Kayla. Which is also a bit long for a pressure test along with, which was removed thankfully, a one hour brake inspection that is free anywhere in town. Kayla removed the brake inspection test because we agreed we both had different views of what that was suppose to be. So what still remained was a pressure test that was also nowhere on my bill and wasnt listed on the request to the warranty service as part for remebursment according to the warranty service. So on top of 4 days of frustration with trying to get to the bottom and being told just a little bit more to the story each time makes it seem like somebody didnt do something and was covering their xxx. Also the car was suppose to be washed again and someone broke the key chain that was on the key and just dropped it in a cup holder not mentioning anything about it. I only found out when I got gas. The key chain was a gift all be it just a key chain it was the fact it wasnt mentioned. All and all I will never use or visit this dealership for service or future purchases. The amount I had to pay is not the problem it was the unprofessionalism and lack of communication that was provided that has set me to not only not return but not recommend this service to anyone. Not to bad mouth or be upset about the whole thing it seems so far that the work provided is great and the mechanics are spot on. More

Timely and care Mark is very professional he shows care and concern when assisting you all ur needs. As you pull in he start to come and greet you Mark is very professional he shows care and concern when assisting you all ur needs. As you pull in he start to come and greet you More