Roseville Chevrolet - Service Center

Great Customer Service! Steve White is a great advisor and provides great customer service and communication. Throughout my week with my car in his care, he kept me informed Steve White is a great advisor and provides great customer service and communication. Throughout my week with my car in his care, he kept me informed throughout the process. Great service, and great advisor, thank you Steve! More

Great customer service! While my Chevy Cruze was waiting for a car part, I was updated by my consultant, Steve White, on a daily basis. He was great and I was offered a ren While my Chevy Cruze was waiting for a car part, I was updated by my consultant, Steve White, on a daily basis. He was great and I was offered a rental while I waited for the part. I Loved driving the 2018 Chevy Cruze rental. Call me when you decide to sell it; maybe I'll but it. More

Steve White Steve is a s good as it gets , great communication ,experienced in his job no guess work like you see at other service centers , will continuously use Steve is a s good as it gets , great communication ,experienced in his job no guess work like you see at other service centers , will continuously use in the future More

Zzzzzzz Service having problem fixing Volt problems. Service rep could be more attentive. Was supposed to get a return call from service manager. Did not get Service having problem fixing Volt problems. Service rep could be more attentive. Was supposed to get a return call from service manager. Did not get it. This will be my 4th trip to fix various Volt problems. Charging problems, loud clunk when driving, car shook 4-5 seconds after parking and while powering down. This upcoming visit will be because the Volt will not accept a charge. It’s getting a little frustrating bringing this car back to get fixed. More

First service experience Brought my 2017 Corvette in for items purchased at the time of sale. Items for service: Paint sealant, interior protectant, complete front clear bra a Brought my 2017 Corvette in for items purchased at the time of sale. Items for service: Paint sealant, interior protectant, complete front clear bra and have the wheels chrome dipped. Most Corvette owners are kinda over protective of their car, they explained it would be kept inside at night and handled with care. I was told the time span for service would be two weeks. Result: car was done on time, all work was performed, quality of work was good, care of my vehicle was excellent and no return trip was needed. Especially pleased with chrome dip on the wheels, it’s very difficult to remove and install low profile run flat tires without damaging the wheels, perfect job, all sensors synced up, wheel balancing great, chrome finish excellent and no tool marks on the rims. Everyone was professional and welcoming. More

Service Experience Had my car in for repairs under warranty. Pam and Tom helped me. Friendly, good communication. Not happy with the outcome or product, but the dealersh Had my car in for repairs under warranty. Pam and Tom helped me. Friendly, good communication. Not happy with the outcome or product, but the dealership did everything well. More

Great fast service The service team was great. I arrived at my appointment time of 7:15 and I was quickly attended. I informed them the if at all possible I needed to le The service team was great. I arrived at my appointment time of 7:15 and I was quickly attended. I informed them the if at all possible I needed to leave by 9am to get to a meeting on time. The car was ready by 8:45. They performed the oil change, tire rotation and multipoint inspection and even washed the car within my time frame. I am very pleased with their service. More

The service technician take good care of my car. I love the atmosphere at John L Sullivan. The people and the service are great. I can’t wait to purchase my Equinox SUV from here. I love the atmosphere at John L Sullivan. The people and the service are great. I can’t wait to purchase my Equinox SUV from here. More

Positive experience John L Sullivan’s service department always treats me like I’m their most important customer. The service advisor always keeps me advised of the progr John L Sullivan’s service department always treats me like I’m their most important customer. The service advisor always keeps me advised of the progress and status of my vehicle. O’Sully’s cafe makes a great sandwich for a coffee bar at a car dealership! They make a necessity into pretty pleasant errand. More

Excellent They went above and beyond to take care of us and fix the a/c. They installed new license plates for me. Huge help since hubby is deployed. They went above and beyond to take care of us and fix the a/c. They installed new license plates for me. Huge help since hubby is deployed. More