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Roseville Chevrolet - Service Center

Roseville, CA

2.9
602 Reviews

602 Reviews of Roseville Chevrolet - Service Center

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March 21, 2019

Maintenance I called multiple Chevy dealers but John L. Sullivan was the nicest & most helpful! Most dealerships wanted to schedule me weeks out or make me drop o More

by sarahnvegasnow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve White
Mar 25, 2019 -

Roseville Chevrolet responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

March 21, 2019

100K Service Dealer provides friendly service with work completed as promised. Service representative is knowledgeable answering questions and providing details wh More

by Zach S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randall (Service)
Mar 25, 2019 -

Roseville Chevrolet responded

Zach, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

March 21, 2019

oil, filter change, added DEF Steve always take great care of me and my truck fleet. the pay counter reps are always very friendly.The shuttle is always nice when I do not have a r More

by MWT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve White
Mar 25, 2019 -

Roseville Chevrolet responded

Hi and thank you for the great feedback! We are so happy to hear that you have enjoyed your visit here at our dealership! Steve is a great asset and we're thankful to have him on our team. We appreciate your business! Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

March 21, 2019

IN N OUT ( quick like a hamburger ) I can not give a 5 star rating . My grease fittings never got greased . Mark printed " grease all grease fittings " 3 times on my work order . Who dro More

by KWMCDONALD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
H24 Mark Edwin Rogers
Mar 25, 2019 -

Roseville Chevrolet responded

Kerry, we appreciate you leaving this feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

March 21, 2019

Great place for all your service needs. I have always had good service no matter what I go in there for. All the staff is very helpful and nice. Very good customer service. More

by THEROCKLADY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Difede, Penny Case, Paul Boucher
Mar 25, 2019 -

Roseville Chevrolet responded

We love hearing from our customers, so thank you for taking the time to write this glowing review! It's wonderful to hear that our staff at John L Sullivan Chevrolet was able to provide you with an awesome experience! We really appreciate this feedback and we will share it with the team. Thanks again, and if you have any questions about the work that was done, please feel free to contact us. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

March 21, 2019

It was great. Wonderful service. We have never taken our 2002 Venture to any other service company, except for tires. Steve White is simply a nice human being. More

by TABASCO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve White
Mar 25, 2019 -

Roseville Chevrolet responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

March 16, 2019

Awesome staff. Paul and the team were amazing. They kept me informed and up to date on what was going on and how long everything would take. More

by NorCalFisherman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Hernandez
Mar 18, 2019 -

Roseville Chevrolet responded

Hi and thanks for the great feedback! We're very happy that Paul was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

March 15, 2019

Steve White & Paul Hernandez Awsome 1995 Tahoe keeps on running thanks to this team. Unexpected parts delay didn’t keep us from starting our vacation safe and sound. Thanks guys.. More

by STEVEVILTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Hernandez , Steve White
Mar 15, 2019 -

Roseville Chevrolet responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

March 15, 2019

Oil change service The service We got was excellent They let us know what our choices we had on our contracts. Work out pretty good for us. Got things done that we More

by TETEFRANK
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sorry I forgot his name that work in service Young Gentleman. Learning from the right way
Mar 18, 2019 -

Roseville Chevrolet responded

Frank, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

March 13, 2019

High Quality customer service Zero complaints from me! The entire process was easy and the customer service was excellent! I look forward to seeing the service center remodel soo More

by jdogg916
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Rogers
Mar 13, 2019 -

Roseville Chevrolet responded

We appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

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