Roseville Chevrolet - Service Center

Battery replacement! Overall Excellent Job! My vehicle requires that a P/S fender be removed to access and change out the battery. Also, my vehicle requires special handling when putting it on My vehicle requires that a P/S fender be removed to access and change out the battery. Also, my vehicle requires special handling when putting it on the lift for service. The wrong way, can crumble the door and body panels. So, with that said, I was very happy that care was taken to make sure the car was lifted the correct way, with the right knowledge and tools. More

excellent employees i am a satisfied customer. I visted the dealership for service on my 2016 chevy and talk to gordon post on a new car overall he show me a 2018 chevy and i was satisfied with the I visted the dealership for service on my 2016 chevy and talk to gordon post on a new car overall he show me a 2018 chevy and i was satisfied with the new suv thank to gordon on a good purchase. More

poor attention to detail. We had the first appointment of the day at 7: AM. We dropped the truck off the night before. The sevice manager never called until I called at 11:30 f We had the first appointment of the day at 7: AM. We dropped the truck off the night before. The sevice manager never called until I called at 11:30 for a status.we had been leaking oil because the last time we had an oil change the filter was installed wrong. No appoligy was given. At least this time they actually washed the truck although apparently only the hood and doors. Brake is sqeeking still although we were told it isn't. Over all very poor service. More

Overall Very Good Service I have had my vehicles serviced by John L Sullivan many times in the past. I have been overall very happy. This time a little glitch after my tires I have had my vehicles serviced by John L Sullivan many times in the past. I have been overall very happy. This time a little glitch after my tires were rotated one of the sensors didn't work and I had to go back to the dealership to have it reset. It was inconvenient, but the overall service was very good. More

Pretty good Never get the service person I was told to see. Keep being told that person (s) is their day off. Really, then why tell me to see him/her. Sometime Never get the service person I was told to see. Keep being told that person (s) is their day off. Really, then why tell me to see him/her. Sometime isn't working. More

Terrible place to service your vehicle Took my vehicle in for an oil change and to get an issue looked at that I've mentioned since I bought my vehicle... I went through three different s Took my vehicle in for an oil change and to get an issue looked at that I've mentioned since I bought my vehicle... I went through three different service advisors, they kept my truck for three days, I had to ask for a rental which they ended up charging me for. Never a great experience here but this one priced that they don't listen and only do whatever they can to charge you for something More

Fast and Friendly Pam is an amazing service advisor. She is friendly and super helpful her goal is to solve your problem fast! Went in for a simple check engine light a Pam is an amazing service advisor. She is friendly and super helpful her goal is to solve your problem fast! Went in for a simple check engine light and she was able to call me back in a few hours with the diagnosis and then the vehicle was repaired and picked up the very next day. More

Careless John L Sullivan messed my SS Camaro passangar seat by leaving the key fob on my window in the rain. Would not pay replace gas John L Sullivan messed my SS Camaro passangar seat by leaving the key fob on my window in the rain. Would not pay replace gas More