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Roseville Chevrolet - Service Center

Roseville, CA

2.9
602 Reviews

602 Reviews of Roseville Chevrolet - Service Center

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March 29, 2018

Nik is very professional and personable. Great service. Nik is very professional and personable. He is an asset to your company. I especially appreciated that he took the time to give me a More

by HOA.DUC.NGUYEN
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nik Simonov
Apr 24, 2018 -

Roseville Chevrolet responded

Thank you for taking the time to leave this review. Our team strives to build long-term relationships by delivering amazing service to each of our guests. We appreciate your business and look forward to working with you again! Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

March 24, 2018

Pleasant My vehicle was in for a maintenance one service. The work was done as requested and in a timely manner. The vehicle was washed when I got it back. More

by HINSONLE.BOW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve White
Apr 24, 2018 -

Roseville Chevrolet responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there's any other automotive need we can assist you with, please don't hesitate to call us or stop by. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

March 23, 2018

QUICK, FAST, AND EFFICIENT SERVICE. THE ADVISER WAS KNOWLEDGEABLE, RESPECTFUL AND HONEST WHICH IS HARD TO FIND THESE DAY IN THE AUTO INDUSTRY. DEALING WITH SUCH A PROFESSIONAL LEFT ME WI More

by SGTSMITTY98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
THOMAS SMITH
Apr 24, 2018 -

Roseville Chevrolet responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

March 21, 2018

SERVICE FOR MY GMC ACADIA I was fortunate enough to have STEVE WHITE for a service advisor at John L. Sullivan's service department. I made an appointment on line for routine More

by WFLYIT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve White
Apr 24, 2018 -

Roseville Chevrolet responded

We really appreciate your feedback, Bill. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

March 21, 2018

Service Manager Penny During my many trips to the dealership for maintenance for my 2014 Chevy Cruze Diesel, I had some controversial questions about the service. Service m More

by Andrey Asadov
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Penny Case
Apr 24, 2018 -

Roseville Chevrolet responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future. Take care! Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

March 20, 2018

Outstanding!!! This dealership is top notch! Every step from making the appointment to walking out to my beautifully washed vehicle went so smoothly. The customer se More

by ashleyp2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashlyn Bullard
March 20, 2018

Service department I went in for an oil change. I was told they would was my car and check the wiper blade. Neither of these things happened. I was also called and More

by SUCCESSFULLYSUSAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tom
Apr 24, 2018 -

Roseville Chevrolet responded

I am sorry to hear about your experience with us. I would like to speak with you about the details of your frustration. Please reach out to me directly. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

March 20, 2018

freaking awesome ! Good folks, clean facility, fast service, free cup of coffee, Great experience. The team also let me browse the new cars in peace and allowed m More

by SAMHENSLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Hernandez
March 18, 2018

Great Major Repair My major engine repair was perfectly done at Sullivan Chevrolet, and my 2012 Traverse is running better than ever! I can recommend their Service Depar More

by richandmjhungate
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve White
March 18, 2018

Dealer rating survey On the onset, the greeting,politeness the attention is there but after a while the follow through is not, Always polite and curtious, that's "ginger More

by FDULLANTY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Penny Case
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