Roseville Chevrolet - Service Center
Roseville, CA
602 Reviews of Roseville Chevrolet - Service Center
Nik is very professional and personable. Great service. Nik is very professional and personable. He is an asset to your company. I especially appreciated that he took the time to give me a Great service. Nik is very professional and personable. He is an asset to your company. I especially appreciated that he took the time to give me a ride home. This is service above and beyond. More
Pleasant My vehicle was in for a maintenance one service. The work was done as requested and in a timely manner. The vehicle was washed when I got it back. My vehicle was in for a maintenance one service. The work was done as requested and in a timely manner. The vehicle was washed when I got it back. More
QUICK, FAST, AND EFFICIENT SERVICE. THE ADVISER WAS KNOWLEDGEABLE, RESPECTFUL AND HONEST WHICH IS HARD TO FIND THESE DAY IN THE AUTO INDUSTRY. DEALING WITH SUCH A PROFESSIONAL LEFT ME WI THE ADVISER WAS KNOWLEDGEABLE, RESPECTFUL AND HONEST WHICH IS HARD TO FIND THESE DAY IN THE AUTO INDUSTRY. DEALING WITH SUCH A PROFESSIONAL LEFT ME WITH A SENSE OF CONFIDENCE ABOUT THE WORK BEING PERFORMED. HIGHLY RECOMMEND. More
SERVICE FOR MY GMC ACADIA I was fortunate enough to have STEVE WHITE for a service advisor at John L. Sullivan's service department. I made an appointment on line for routine I was fortunate enough to have STEVE WHITE for a service advisor at John L. Sullivan's service department. I made an appointment on line for routine maintenance, and also to replace a burned out headlight. I got right in when I was supposed to. After I got there, I remembered an electrical problem I forgot to mention when I made the appointment. The techs ran down the problem, and gave me a price on how much it would cost to fix it. STEVE gave me a big break on the labor costs to run down the electrical problem. Over the last 40 years, I have had a lot of dealers' service departments doing work on my cars, and NONE came close to the customer service and car service I got here. Even though a GMC dealer is right next door, I chose to go to Sullivan Chevrolet to work on my GMC. Sullivan Chevrolet is a "Car Pro Show" authorized dealer, and it shows! If I had to use one word to describe this dealership, it would be "EXCELLENT." You won't find better anywhere else. Bill Miller More
Service Manager Penny During my many trips to the dealership for maintenance for my 2014 Chevy Cruze Diesel, I had some controversial questions about the service. Service m During my many trips to the dealership for maintenance for my 2014 Chevy Cruze Diesel, I had some controversial questions about the service. Service manger Penny Case helped me solve those controversial questions. I found her to be very helpful. Penny was very communicative, responsible, and nice. She is very good at her job. More
Outstanding!!! This dealership is top notch! Every step from making the appointment to walking out to my beautifully washed vehicle went so smoothly. The customer se This dealership is top notch! Every step from making the appointment to walking out to my beautifully washed vehicle went so smoothly. The customer service is out of this world! These employees go above and beyond! More
Service department I went in for an oil change. I was told they would was my car and check the wiper blade. Neither of these things happened. I was also called and I went in for an oil change. I was told they would was my car and check the wiper blade. Neither of these things happened. I was also called and told my car was ready for pickup. I returned to dealership to find it wasn’t actually ready and I had to wait 25 minutes. It was a very disappointing experience. More
freaking awesome ! Good folks, clean facility, fast service, free cup of coffee, Great experience. The team also let me browse the new cars in peace and allowed m Good folks, clean facility, fast service, free cup of coffee, Great experience. The team also let me browse the new cars in peace and allowed me to enjoy my time there. More
Great Major Repair My major engine repair was perfectly done at Sullivan Chevrolet, and my 2012 Traverse is running better than ever! I can recommend their Service Depar My major engine repair was perfectly done at Sullivan Chevrolet, and my 2012 Traverse is running better than ever! I can recommend their Service Department very highly. More
Dealer rating survey On the onset, the greeting,politeness the attention is there but after a while the follow through is not, Always polite and curtious, that's "ginger On the onset, the greeting,politeness the attention is there but after a while the follow through is not, Always polite and curtious, that's "gingerbread". I don't need that, i need what I came in for, what I was promised when I purchased my truck. Love the facility and what Mr. Sullivan has done with the improvements but if that's all there is then it;s just "gingerbread'. More