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Roseville Chevrolet - Service Center

Roseville, CA

2.9
602 Reviews

602 Reviews of Roseville Chevrolet - Service Center

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April 07, 2018

Tom (in service) is awesome! There is a reason I drive all the way to John L Sullivan Chevrolet in Roseville from Elk Grove; since I've purchased my car, the service is beyond A+ More

by dfp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom from service
Apr 24, 2018 -

Roseville Chevrolet responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

April 06, 2018

Great service Very knowledgeable staff and super accommodating. Completion of work done in record time. Took shuttle to shop at galleria and was notified and picked More

by GONZABAJR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve White, Penny Case
Apr 24, 2018 -

Roseville Chevrolet responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

April 06, 2018

Service Center is great They are fast, friendly and thorough, did not have an appointment but they fit me in, I was very pleased and it was on a weekend ! More

by KRISTIABARKER
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Steve White
Apr 24, 2018 -

Roseville Chevrolet responded

Thanks for this great review! We're looking forward to working with you again soon. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

April 06, 2018

Routine check up We always get the best service when we come in to this service center. Thanks very much to everyone at this dealership you are the best!! More

by KARENFLORIANO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve White, Penny Case
Apr 24, 2018 -

Roseville Chevrolet responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

April 04, 2018

Failure to repair air bag recall I have been waiting for an airbag problem to be corrected for over one year. At this time, J.L.Sullivan is waiting for a part to be provided. The pa More

by donsmith6704
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Martk and Kayla Dean
April 04, 2018

very good service and friendly staff . Car was in for oil change and check. Every one was friendly and helpful with the process and got done within the time promised. More

by FDONAGHER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Do not rememver name
Apr 24, 2018 -

Roseville Chevrolet responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

April 02, 2018

very professional, she was very kind My car completely shut town and it was the module. They were very quick in repairing my car being it is a 98 Chevy Malibu that I purchased from them b More

by JOEYBISHOP21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kylen
Apr 24, 2018 -

Roseville Chevrolet responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

April 02, 2018

Great Service I had an appointment and was served prompted and efficiently. The women at the checkout were smiling and thoughtful. Good people in the service dept. More

by BEROLF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve White
Apr 24, 2018 -

Roseville Chevrolet responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

April 02, 2018

Just good service You do what you say you are going to do. You do the service when you said you would and you charge for parts and service what you said it would be. It More

by DENCONC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Boucher
Apr 24, 2018 -

Roseville Chevrolet responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service and I am glad that this was the case with you! Please let us know if we can help you with anything else, thanks! Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

April 02, 2018

changing out replacement headlight I made an appointment for changing out replacement headlight as it was a quick job completed changing out both as only one went out. and washed car. More

by Debra Edwards
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve White, Penny Case
Apr 24, 2018 -

Roseville Chevrolet responded

Thank you so much for your excellent input! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

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